Bought another one - Richman72
Just bought my 3rd vechcle from Tony Morgan great guy great deal again. I can’t wait to buy another one for my mom. I would recommend Joe Myers ford to everyone
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Best ever car buying experience - Vikings
SUPER- Rick in Service Dept. is superior-George in Sales Dept is also superior-I will be coming back to purchase a second Lincoln in 2019
LINCOLN BRAND CHAMPION
Excellent body shop. - Gary B.
Their body shop is second to none! Great repair work, and the office employees treat you like family. No matter how busy, they always make time to address all your concerns, whether by phone, or in person. They work with the insurance companies, and rental agencies. Thank You!!!!!!! I would, and have, recommend them to friends and coworkers.
Pleasant experience - Happy
Buying my new F 150 from Yaklin Ford was a. very good experience The sales staff was very understanding and got us in and out in a timely manner
horrible buying experience - bradintx
Horrible experience. My son currently serving in the Army was home for a few days and wanted to buy a new F150 while here. He contacted Legacy several weeks ago and told them when he would arrive and exactly the truck he desired so they could have it ready. The week before arrival he was assured it would be ready on Monday afternoon (the day he arrived). When he called Monday he was told a delay so Tuesday at 1. Tuesday afternoon he was told Wednesday at 1, then not until 2:30. When he got to Legacy at 2:30 - still not there.
When it finally arrived at about 3, he did a test drive and set the final buying process in motion. It turns out they had only one sales manager (why have sales people if they can not make a decision?) and so things ground to a near halt. He had called Ford about financing rates a was told 60 mos and 2.9% (note his credit rating is over 800 and he documentation showing he has savings to buy 2 or 3 F150's cash). The sales man told him they only offer 5% rates.
We pulled up the same truck on the legacy website and they showed several discounts and sure enough 2.9% for 60 mos with legacy name within the payment calculator box. The sales man said that was some other thing that did not apply. This is clearly a text book definition of BAIT AND SWITCH. Because my son only has limited days of leave and his purchase date was already pushed back he felt pressure to just go along and continue the purchase. Finally after 8:30 he drove away. 6 hours after arriving.
That truck buying experience was pathetic and legacy ford should be embarrassed. I never intend to step foot into a legacy dealership again and hope this review will encourage others to find a dealer that does not cheat and respects a customers time.
Professional, Knowledgeable And Easy To Deal With - Jewopaho
An exceptional buying experience, exactly what a high-end dealership should provide (although a bit less "formal" ... we like that). Marcus went through every detail of the MKZ with us (and there are plenty on this vehicle), answering all questions ... he really knows his stuff. There was no pressure to buy, although Ruben had to step in to finalize the deal. Both gentlemen were pleasant and easy to work with. Again, no high-heat sales tactics. We got exactly what our trade-in was worth, a great price on our new ride, and drove away happy in our '17 MKZ.
I returned about four months later with a minor issue, which Arthur resolved expeditiously. West Point is a first-class operation in every respect.
Horrible salesman, having issues with Car already - Twinkalink07
Will not buy another car from here. Awful salesman did not seem as if he wanted to sale me a car. Poor service! Now I am having car problems