Kevin was amazing - Jeremiah99
The first time I didn’t have to wait at a dealership all day . Kevin kept it simple and I was in and out in 30 min!
Top Reviewed Specialists At This Dealership
Excellent service overpriced labor - Abdullah
I'm not from the US so it's weird for me when the prices for the labor are tgis high. I should hope you will find a way to make them lower because that's the onlt thing keeping me from coming again.
John Shaw was an excellent consultant.
He was able to explain the problems I have in the the car with great detalis and great overview.
Jose A provides great customer service. - Ep
Make sure to ask for Jose A. Greatest deals on new and used cars and will not try to beat you like most dealerships. You wou beat the deals at Russell Westbrook Hyundai. You cant find better service. Make sure to ask for Jose A when you come in!!
Product Specialist / Korean Fleet Manager
Purchased a g80 over memorial day weekend - cptiprod
I knew what car I wanted and wanted to get it as cheap as I could. I messaged 20+ dealerships overnight. Aldo Balgioni responded. He was short and professional, at no point did he seem like he was selling something, but he still seemed engaged. He asked me what I wanted, I told him, and he met me at my requirements and price without any hassle. I came in and bought the car, out the door in less than an hour. Even on the finance side, the advice was actually consultative and helpful. I would likely end up re-leasing with them for life, assuming there is no change in how the place was managed.
Genesis & Hyundai Sales Consultant
tocayo - brisnewcar
Need a car? Just go here and they we'll take care of your is a 5***** greatest customer service, professional people, you will never feel pressure to buy
Internet Manager/leasing dept/special finance
NEW CAR PURCHASE - ALEX
FRIENDLY STAFF, MINDFULD OF MY NEEDS, RESPECTFULL AND VERY KNOLEGABLE, CARE ABOUT ALL OUR CONCERNS,HELP OUT TO MAKE WRIGHT SELLECTION, EXCELLENT COSTUMER SERVICE OVER ALL
Lamar is the truth - Jasminiita
Lamar was an awesome advocate for me as a customer. I had a very firm idea of what I wanted and what I was willing to pay, and he worked for hours (literally, almost 5 hours) to help me get as close as possible to my ideal. He was incredibly respectful and professional, but also really personable, which made the long process less stressful. And when I almost had to leave my car behind because my current insurance provider was on some good-good, he popped up with not one, not two, but three connections to insurance providers. He also made sure my car was detailed before it got to me, filled my gas tank, filled my parent’s gas tank since they gave me a ride to the dealership, and offered to order food in for my dad when his blood sugar started to bottom out (he’s diabetic). Service really doesn’t get any better than that and I would recommend Lamar to everybody AND their mama.
Internet / Fleet Sales
4 stars, one terrible salesman - Sarahkeck
I went in to purchase a used Hyundai Sonata Hybrid, got a better deal on a new one.
These guys were awesome:
I had an Elantra since 2013, and I loved it. One of the main reasons I am a returning customer is Carlos Velasquez. He is one awesome service writer. He has consistently taken care of all needs for my Elantra. This was completely the deciding factor for going to Temecula Hyundai.
Internet Sales Manager
Professional and efficiant - Santafe2018
The staff was great , the car was as promised,
The process was smooth and efficiant.
The only negative is I was promised a $50.00 amazon gift card for the test drive but I haven't seen that yet....
Elantra review - ali.k.carcamo
Great experience, I would definitely come back again. The manager is very friendly and personable and works with your specific needs and requests. Thank you
Lead Product Specialist
Friendly Team - Traveler
The dealership is well laid out and comfortable with nice amenities. The Sales team is very friendly and service oriented. I appreciate Danny being available to assist me during a paperwork processing challenge.
Internet Sales Manager
Wonderful Internet Sales Staff and they treated me well! - RAK
The online purchasing experience was wonderful. Staff was responsive and polite. Several options were given and was never rushed into making my decision. Will refer my family and friends!! Maggie is great!!!
Internet/Fleet Sales Director
Had to make two trips - sourceonlake
Had a check engine light on (car only a year old)They responded fast and got me out fast. They replaced a part. That night the warning light came back on and had to come back again, they wanted to have me leave the car but found out they just hadn’t cleared the memory. Both time I was treated with great customer service and professionalism but I had to make two trips
Internet Director/Sales Manager
To rate Christopher Utter - 002685e
It was a great experience to buy my car at this dealer and it was made an even better experience due to your sales consult Christopher Utter. He knew about the car and was very professional and also a positive. He definitely made the process easy. You are very lucky to have him as an employee. He also made it very clear that I could call him or go ver there and go over any questions regarding the car. Your whole staff were ver pleasant-very approachable.
I certain would not have any hesatations refering someone to you.
Certified pre owned on paper not in actuality - cdruss
Bought a certified pre-owned sonata from them. They didn't smog the car (its part of the certification process), trunk latch failed in three days, strange rattle started a few weeks after purchase, when I changed the oil the air filter looked like it hadn't been replaced once in the 40K mile life of the car (how do you certify a car and not check the air filter?). All this leads me to think they didn't even change the oil. This place is a total joke. Never again. I will be complaining to Hyundai directly.
Elantra - george1623
Great dealer, great deals. Dealership was clean and everyone was super nice and helpful. Will definetly come back her again for my next lease. This was a breeze
Best Dealership in SoCal - campbell.caryn
Peter, Rick, and Martin are the BEST! I came into the dealership rather frustrated and confused. Rick, Peter, and Martin listen and discussed with me what it was I needed and how they could help. Rick told me that Glendora Hyundai would take.care of me and he was right! Peter even followed me to return my rental car. Martin sat and talked with me assuring that I would love my Elantra, and I do!! Peter was very concerned that I understood everything about my new car. I am so pleased !
Knowledgeable Courteous Salesman - Joanne M.
Being a seasoned consumer my experiance at Gosh Hyundai in Hemet, Ca was quite successful. My salesman Cliff was courteous, respectful, knowledgeable, professional and very competent. My overall experiance was successful and I recomend this dealership and salesman Cliff to anyone shopping for a new car.
I was treated like royalty - Hyundai happy
I've never had as wonderful experience as I had Monday, 12-18-17. Edgar Gonzalez and the other staff for that day were so nice! My 2014 Sonata needed servicing. Here are some perks, not necessarily in order of importance:
1. Free doughnuts, fruit, coffee and hot chocolate to make the wait enjoyable
2. Free oil change
3. Free car wash inside and out
And they had me driving home in a timely manner!
I would definitely recommend Ladin Hyundai Service!
Great - jnila
I went in for my regular maintenance check up and Chelsea was very helpful. She made sure that my car got out on time and everything was fixed in a timely manner. She was very helpful and customer service oriented! Thank you Chelsea! The only reason I give the experience 4 out of 5 is because this particular dealer doesn't wash your car anymore, this of course is not Chelsea's fault but it just sucks that you pay a lot of money for maintenance and they don't wash your car. Especially since I just moved out here from Riverside and that maintenance center always washed my car. However, it was still a pleasure to be helped by Chelsea!
Rude & Insulting Service Reps - Sunny L
If i can give 0 or negative Stars, i would. I made a service appointment online for 8:30am in the morning for a 30K mile maintenance service. Since it was a Friday, i decided to arrive at 8:10am. I was promptly assisted in the Service line and ushered into the Service Rep area where i stood in line to await an available service rep for processing of the paperwork. The 2 people ahead of me were assisted. Then, i had the unfortunately luck to encounter Sean K. He asked who was next in line. I spoke up and he motioned to a couple behind me to go to his workspace. When i asked if he was a Service Rep, he replied to me in the most rude and discourteous fashion imaginable. As i begun to understandably become upset. Javer E. informed me that a rep will assist me next. After Sean K. had finished with the couple, he proceeded to process everyone behind me in line. By 9am, i was the only customer waiting and Sean K. decided to purposefully leave the Service area and not return. Fortunately, i was finally assisted by Alex L. He was very courteous and helpful. However, i already was experiencing the worst customer service by Sean. Nevertheless, Alex L. was able to get me processed and onto the shuttle for work by 9:25am. Javer E. just sat at his workspace ignoring me as i stood in front of him never once offering his assistance. Puente Hills Hyundai has "Certified" Service Professionals?? I highly doubt it.
If you ever need to service your vehicle, it would be wise to try another dealership. At the very least, if you go someplace else, you can avoid a stressful morning of disrespect and will most likely be on time to work.
The Tuesday before thanksgiving - tracipatterson11
I worked with Jesus and Cody , they were a young friendly team that worked together and communicated well with each other , their supervisor, and me the customer to get me the best possible option for my specific needs. I was quite satisfied with my purchase when i drove off their lot in my new car. I didn’t feel like I had been deceived by that dealership in anyway, as I had when I visited the Alfa Romeo dealership 3 weeks prior.
Worst management from any dealer I’ve made business with. - junior281991
I chose hyundai because of their 10 year/100,000 mile warranty. Came to the local Riverside Ca hyundai dealer, bad desicion!
Sales person, one of the nicest people I’ve dealt with. Service writer, another one of the nicest people I’ve dealt with.
Carlos in fincance, total disgrace. Very rude individual who changes interpretation of written documents to his advantage. Tries to fool customers into things when the written material is stating it a certain way. Doesn’t care for what the customer has to say or what the customer needs, only cares for his numbers (after all that’s what the finance department’s main goal is, numbers).
Richard Michaelson, the owner of Riverside Hyundai, another pathetic individual who doesn’t care about his customers or their personal information.
He showed my personal profile to another customer just because they said they were related to me without my consent and without me being present. Doesn’t matter if the person says they’re my sibling or if they say they are me, before showing any personal information he needs to ask for identification or ask for my consent. Michaelson is a rude individual to speak to and i definitely will not do business again with Riverside Hyundai when it comes to purchasing a new vehicle. As far as service goes, My service writer’s customer service is great and that’s the only one thing that brings me back here for service.
Service manager Jim, haven’t dealt with him so i cannot say anything about him, other than he seems to be a nice guy.
Excellent service from afar - ShawnD
My family was recently moving to California and needed to purchase a new car there. Tuttle Click did a great job of explaining things, setting up the sale and delivering the car to my spouse in my absence.
Excellent - Zoom Zoom White
Had appt to service my Mazda 6 transmission. Shawn my Service Writer was very personable and helpful. They had it in and out in 1.5 hrs like was expected and it was less than what they thought it would be!!
New Hyundai Elantra purchase - carguy1888
My experience at Cardinale Way Hyundai was excellent. This was the 2nd Hyundai I have leased through them, and, as always, they were professional, and answered all of my questions.
Ioniq electric - manzoapplestore
Good experience, had to come back and sign a new contract which lowered my payment. willing to work on customer issues related to subscription + ioniq electric program benefits.
They damaged my vehicle (scratched door) - kd123
I brought my 2017 Chevy Volt in for warranty repair. They scratched the driver's side door and refused to take responsibility for it. Very arrogant. I do not recommend them in any capacity.
Stay away!! - Stella64
Service in July that was not done properly. Found out because car almost died last Saturday and was able to barely drive to Downey Hyundai. Downey Hyundai had car for four days when they called that car needed Coolant Flush. I authorized service and later that evening check my paperwork from work done by Sage Hyundai in July. I had a coolant flush! I called Downey Hyundai to not have service preformed because i had coolant flush done in July, but Downey Hyundai informed me that that was impossible because it was half full and dirty. I contacted Sage Hyundai and left message for the Service Director, Ara, who never called me back. I called again and left message, but not call back. I called four times today (Saturday) to speak to the service director and i just got transferred from person to person. Called again and left on hold for over 17 minutes. I called again with call transferred which rang for 45 times. If I would have been given at least a free oil change, I would have been happy, but all I got was being ignored by everyone that worked at Sage. I will NEVER go back to this dealer again. I have had other problems with them taking hours just for oil changes. I miss the old management which got you in and out.
Russell Westbrook Hyundai of Garden Grove
Russell Westbrook Hyundai of Anaheim