Pooja shah - Chris
Chris is very honest and gives right reccommendation. He always replies immediately to ypur voice messages. Good people skills and great Attitude to help students
Top Reviewed Specialists At This Dealership
General Sales Manager
Andre Warren and the sales team were fantastic. - KFord7
Andre Warren and the sales team were fantastic. They were knowledgeable, cool, and ultimately helped guide me into the perfect vehicle that fit my needs and budget. I will go back again when my lease is up!
Great Customer Service - jbdash2
Your staff have been exceptional over the past few years. I have always been greeted promptly, given a service loaner when bringing my car in for service, given ample notice when the service is done and my car is ready to be picked up.
I have been bringing my car to your dealership for almost five years and have felt like a valued customer, especially after my service on March 12th. I can now honestly say that Irvine Mini does care about their customers and I even had a personal phone call with the GM who helped me tremendously with my most recent visit.
In sales, relationships are everything. My relationship with Irvine MINI is still strong today.
People ask me on a daily basis how do I like my Countryman and I always speak so highly of it. I will continue to do so and I will also speak highly of Irvine Mini as a dealership.
Steve Rudkin, the GM of Irvine MINI and Irvine BMW, thank you for the great customer service.
Excellent car buying Experience - benz350
Alex was great !!! No pressure to buy. Just helpful and a joy to work with!!! Very patient and knowledgeable. Everyone had a smile. Very excellent car buying experience . Thank you very much Alex and the finance team.
The Best in the West... - JT Cross
We have purchased two Mini convertibles from Alexander Mini. For both vehicles the buying and servicing experiences have been the easiest, most truthful and above all honest we have ever had. David in sales was low pressure, friendly, knowledgeable, and found us the best car for our needs. Ronnie and Miguel in service is similar to dealing with family. Every trip to Nick has been one to look forward to. Out of five starts Nick Mini and the people who work there earn a six...
James & Debbie Caross
"The best dealership experience......Ever!" - SL2018
Brought in newly acquired used mini for first service. All problems addressed/fixed. Service manager was upfront and honest. Recommended additional service (not pushing about it).
Complete waste because of incompetent service - LawrenceFromTorrance
Traveled about 300 miles to get service on noisy cam chain and intermittent bulb warnings. The service manager didn't bother to tell me until I was there that there was nothing they could do about a extremely noisy engine ( it was still under warrantee). The bulb fix lasted less than 50 miles, went back the next days and was told I would have to wait 3 hours for service even though I had more than 300 miles to travel. I told them just replace both suspect bulbs and I would take it from there but they said that Mini wouldn't allow them to replace a bulb even under warrantee. So instead they want to spend 3 man-hours to determine which of the two bulbs was bad. I guess they get paid for the time they spend and the customer inconvenience doesn't matter.
Fraudsters - Jason W
I have purchased 3 minis from this dealership and have fairly decent experiences so far. There are other dealerships in the area, but they were previously thought to be worse than this. I am now going to other dealerships in the area.
I worked with the manager, Megan, on this last purchase.
When they sold me the car, they sold me a warranty that they promised covered the engine and transmission in the vehicle. When they sold me a car that broke down 55 days off the lot (6 month old car,) they wouldn't stand behind their word. Supposedly a certified vehicle as well, Crevier wouldn't honor the warranty I bought, nor the certification with the vehicle.
Its important to note, that I have not bought a warranty with any of the other vehicles.
DO NOT go to this dealership. The area of town its in is also scary and ghetto. Makes me afraid to get out of my car. My last experience has been the worst experience with any dealer, EVER. It will be my last with this dealer. Another local dealer is working with me and the warranty company to get it covered and they didn't even sell me the warranty!
better than expected - Hesperia guy
I brought my Mini if for the first time to this dealership (because it was closer to my house) for a recall replacement of the passenger seat belt sensor. The SERVICE ENGINE SOON was on, so I decided to have them investigate that too. Picking it up the next day, the service agent said they found nothing wrong, even after test driving it 10 miles, and the service light is now off. They could have legitimately charged me the $130 I signed to, but instead, charged me zero. Yes, I am pleased!
FANTASTIC & QUICK! - juliehoepker
WANTED: GREAT CAR, GREAT PRICE
GOT: AMAZING CAR, AMAZING PRICE
LOVED THE SERVICE, AND POSITIVE ATTITUDE
WOULD RECOMMEND TO ANYONE BOTH THE DEALERSHIP & A MINI
ANTHONY, JOHN & ALEX ARE ALL FANTASTIC
PLEASE GO IN AND CHECK THEM OUT!