Great Service - RLSPUD25
Very friendly and fast service. I’ve been going to this dealership for along time and it’s been getting better over the years. It was closed for awhile but when they reopened they change the culture of the dealership and has been very good!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Awsome - Sansue2017
I can only describe my recent experience with empire nissan service center in one word AWSOME! Thank you Gary for being patient with me. See you next time!
Gill the Great!!!! - Deem23
Gill, is a great and honest car sales rep! He worked hard for my wife and I to get a new great car for a very low price!!!
Sales and Lease Consultant
VERY HAPPY - AprilH65
I was very happy with Mario the salesperson, he new about the car on the questions that I asked and he was very polite and courteous and I was very tired because it was late in the evening and I may have been a little snappy but he was super great to deal with me. And I appreciated that he was very friendly and he offered other cars as well as what I was interested in. I bought a new Rogue and I'm super happy with what I selected.
Internet Sales Consultant
Great service have me a truck - Kevin Stanfield 513
Larry H Miller is great they got me into a new truck and great finance rate ask for Phillip he good and Josh story too
Sales experience - Briiana6
So we came to buy a car and this is the best spot , a woman named Shelly helped us out she was such a great sport,she as great !!we got the car of our dreams thanks Shelly!
Get Treated like a VIP! - DavidG
Latta by far is a genuine Sales Manager, not only is he there to help people in get into a new or used car, he's also there whenever I have any Service Concerns. Go see him and you wont be disappointed.
Completely satisfied with overall process - Kori M Stricker
The whole process was very quick. I got what I wanted for the payment I wanted and was very happy overall. Angela and Kim were very professional and helpful. Highly recommended.
Rogue to Sentra 2017 - Carmel1958
Great dealership love my 2017 Senta SV
Came late Monday night left at 11:00pm
Came back the following Saturday had my car washed chip installed to my Nav
And the extras completed. The nice lady took care of till the end!! Thank you Nissan of San Bernardino! I live an bought my car in San Bernardino will b back to buy my Rogue in the future!!
Internet Sales Consultant
Excellent service - travis310
Really enjoyed the service here. Salesperson Shahin was very friendly and transparent with everything and made my wife and I comfortable. The dealership is a bit small but the did have a large variety of vehicles to choose from and the staff was super sweet. We were nervous going into finance because of a previous bad experience but the finance manager was equally as good. Thank you
The staff is professional & the level of customer... - robmassi
The staff is professional & the level of customer service top notch. They worked on our Honda with great expertise & within the quoted time frame. Fast, friendly & experienced service technicians. Will definitely go back. Thanks OC Nissan Garden Grove!
soooooo happy with my nissan rogue - laurie the florist
Im sooooo happy with my experience with a.v.nissan.i was trading in my late fiance's truck.i was unsure if i could but Anthony was sooo nice nooo pressure.Shout out to Brendan in finance. Jesse the manager has a great dealership.thank you Laurie the florist
You get what you ask for - Juke1
We was looking a specific car color and model, Long Beach Nissan as a team they put all into dreams came true. We highly recommended from computer deal maker, salesmen, manager, financial personnel and receptionist all this people work like one person and very friendly. I the buyer Daniel love you all Long Beach Nissan keep the good work make more people to smile.
Very helpful - Tberry55420
These guys bent over backwards to help I would highly recommend them I traded in a Titan with 400,000 miles on it if you need a pickup truck I just got the new Cummings turbo diesel
New car - Swayze25
I traded in my old Sentra for the new Altima and Enrique and Gabriel did a really good job of making me feel at home. My family has bought aboht 5 cars from this dealer ship and we couldn’t be happier with the outcome:
James was a superstar as alwUs - Tellez,mike
If it wasn't for James we would have walked out. James has always helped us with my family's purchases. He is fun to work with and shoes that he cares for the customers. All stars are related to James (sales)
Great customer service - Felicia
Frank provided excellent customer service as well as other staff and manager. The new location is great with clean spacious seating. The coffee/tea and donuts is a nice plus while you wait.😁
Horrible experience - Theresa Rodriguez
I would never go back to that place nor would I ever recommend anyone to Puente hills nissan. I should Have walked out the minute the sales manager came back a second time with different payment rates- granted I was not desperate for a new car and felt I was very clear with my communication with the sales manager Barry - 3 weeks later, I walk in very disappointed that I have to sign a new loan, agreeing to a new payment - because I would not validate their unprofessional performance, Barry was persistent and basically gave me back my old car and said we are done. I've lost out on time, money for insurance. Barry did get a reimbursement of 230 for my insurance costs but now I have to transfer and pay another 150. I thought this was a credible place but I was stressed out and treated like crap.
Best service I buy my number 3 car. - Cargirlfifi8
I been coming to Nissan of van to buy car from 2015 I love the service that I get everyone are very professional and nice .I was very happy with the results that I got.Thank you Esther Bradford.
They do not respect people and make fun of them - negan1347
I received a prize notification letter which had said I won something and asked me to act as soon as possible. I contacted the Nissan Temecula customer service and they conect me to sale department I explained the letter and I told them If it is real or joke!!
They said it is real and I can go for my prize so we went from my home in Menifee ca to Temecula nissan. When we got there we talked to one of the sales agent and he took my letter and said yes you won Grocery cart tote bag. The cheapest possible prize they had. He went in the room and come back with a spinner and said I am so sorry we do not have that Gorocery bag anymore so this prize for your little one. It was some sort of real joke. I contacted them before and they said you won and when we went there first they offered the cheapest prize from their list after 2 minutes they said they do not have even that cheapest prize from their list and they gave my girl a $1 spinner toy. it was really shame for that company who waste people time and make fun of people. I do not recommend the Nissan Temecula at all to others. As they do not respect people.
Scam artists and hustlers - Ajreigle
THIS PLACE IS A SCAM!!! I brought my car in for a FREE DETAIL that I was given because the LAST time I brought my car here, they literally lost it for 2 hours. Lost my car! How does that even happen??
So I bring it in for the free detail and ask them to look it over as I will be driving it across country next month. Of course they call me with a list of things they recommend, including replacing my drivers side window because it isn't functioning, which would cost $800! I laughed at that and of course said no way. Then they listed a few other things, some fluids that should be replaced. I ask what that costs, and CESAR tells me $90. I was in the car with 3 friends, on speaker phone, and we all hear $90. I REPEAT $90 back to Cesar and he confirms. That sounds worth it, so I say ok, please go ahead. Hours later, after my car is ready, I receive an invoice for $516!!!!!!! Of course, it's also a Saturday evening, and the service department is closed on Sunday, so I have no way of resolving this issue. I finally speak to Cesar and his supervisor this morning, and they agree to discount it down to $400. For THEIR miscommunication error. Are you KIDDING ME??! I brought my car in for a FREE DETAIL you really think I was going to spend hundreds of dollars!??
DO NOT GO HERE UNDER ANY CIRCUMSTANCES. They're all scam artists with horrific customer service and legal action will be taken.
Rogue 2017 - Lilboxer310
I came to this dealership because i heard so many good things about the service there. I pulled up and was greeting and offered refreshments. From the get go i felt helped and comfortable in this place. I came in looking for a rogue i had heard so many good things about that vehicle and i wanted to check it out for myself. I was shown two different model the rogue and the rogue sport. I loved them both all the features the look the drive it was everything i was looking for. I decided on the rogue because it had more trunk space which is something i definately need . After i was shown the vehicle and its options and chose the one for me. It was time for numbers which is always the scary part but the manager Albert who came out and helped was very friendly and was very eager to get me the best price. My overall experience for the visit was very pleasant and i would definately recommend others go here too if they want a helpful pleasant experience when buying a car.
Thank you - MG Housekeeping
I had the best experience finding a vehicle that worked for my business thank you shannon ray for your help you truely cared what i needed and what i wanted I appreciate you and the time you took to help me.
Cancelled a contract 12 days after signing - Tycoon
Dealer couldn't find financing but failed to notify me till 12 days after. Sales manager was really rude acting like a cave man no manners and lying about sending certified letter about contract cancellation which 5 days later I still haven't recieved anything, well since they failed to notify me within 10 days the contract signed by law is final but they still went ahead and took the car ignoring the contract we signed. Horrible business ethics and can't even communicate properly.
Worst experience ever. - Sam
The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D".
I had a recall on my Nissan Versa and felt like I'm begging for help. I left several messages to the general manager Cindy East , her customer service manager Jay Eckers and several other employees. I was totally ignored. The recall was for the Air bag and the red light Air Bag on my dashboard was flashing. Stay away from this dealership. It's a total heartache and a
disaster dealing with them, a total failure. You won't believe until you experience it yourself.
oil change - juanito129
Great fast service thanks great job called when car was finished even had my car washed and given back to me cleaner than I gave them it.
Outstanding! Excellent! - gp73
My experience at Alhambra Nissan was wonderful! I've had my fair share of experience with several different dealership in the past, and I have to say, Alhambra Nissan is been THE BEST HANDS DOWN! From start to finish they were amazing.
The following words can sum up my experience;
honesty, enjoyable, delightful, pleasant, wonderful and outstanding.
Keep up the great work Alhambra Nissan!
Service - John B
WARNING: DO NOT TAKE YOUR CAR TO NISSAN DUARTE FOR REPAIRS.
I'm a long time loyal customer of Performance Nissan in Duarte, CA. Over the years I've purchased three cars from them. Ownership has changed a few times and now I believe that they are just called Nissan of Duarte.
Today I took my car there to have a door handle repaired. I asked if they could look at it by removing the 2 bolts holding it in place to make sure the plastic inside the handle was broken. Their response was sure we can do that for $135. I talked to Jay the service manager and he acknowledged that TO REMOVE 2 BOLTS WOULD COST $135 AND THAT FEE WOULD NOT BE APPLIED TO THE REPAIR COST which had been quoted over the phone at $270.
Needless to say Jay has not only lost my business for this and future repairs but also for any NEW CAR purchases. There are many other Nissan dealers with far better customer service in the area besides Nissan Duarte so buyer beware!
Amazing service helping me my first lease! - 5309336
Staff was helpful and knowledgeable with my new lease. They worked within my budget to get me what I wanted. I highly recommend this service!
Metro Nissan of Montclair