The service was excellent and the staff amazing! - Dana Leaf
My experience at Carson Nissan was terrific! The staff met my every need. I got the price I wanted and the car was delivered to my door. JJ and Lai-Ce were a great team. They work well together and present the information in a factual way without all the sales hype. I really felt I could trust both of them and I highly recommend Carson Nissan. I wanted the Leaf in the Colbalt Blue and I couldn't find it anywhere. Carson Nissan had two in the blue color and a total of 13 Leaf's for me to look at. What a great dealership! Trust me they will take care of you.
Top Reviewed Specialists At This Dealership
Great two car deal. - M
We had a great experience with all the staff on hand our salesman Virgil Rodriguez was beyond perfect. We will definitely return when we plan on purchasing another new vehicle
Sales - Lupis1805
Good customer service , very nice sales person , un poco tardado el hacer el deal pero al final se llegó a lo que queríamos pagar por mes
Hastle free car buying - Vahan
from choosing online to getting into the car i want and signing paperwork after Greeting Mike, took less then anyone can imagine. My car was ready cleaned and washed, before even i got there.
Service is Excellent - LuAnn
Employees and service always exceed expectations!
Robert is knowledgeable, professional, polite, and the
nicest person. Even if I ever move out of the area, I will bring my Nissan here for service.
Leaf Specialist and Sales Professional
LEAF Specialist & Sales Professional
Only place you should go!! - BEARDEDDINER
The sales Manager Juan Urieta should be the general manager! He made me feel so comfortable throughout the whole transaction, and really went above and beyond to make sure I got the best deal! I am so happy with my new 2018 Nissan Titan and thanks to Juan, Mark, and the rest of his team I got my dream truck!! This is the Only place to go for a new car or truck!! Best prices, best customer service, just simply the best!!
Internet Sales Manager
Thank you - MG Housekeeping
I had the best experience finding a vehicle that worked for my business thank you shannon ray for your help you truely cared what i needed and what i wanted I appreciate you and the time you took to help me.
Fast and friendly - Kestler22
Best service ever, I will never go anywhere else. Bad experiences at other Nissan location but not here. I will definitely be back for my next service again.
Internet Sales Associate
Horrible experience - Kawill4
Called and spoke with Emmett about seeing a specific vehicle. Wanted to make sure it was available and in good condition since we would be driving an hour and a half with a newborn and toddler. He assured us it was available and in perfect condition. Made an appointment for us to come I'm at 1pm. He told us to ask for Katy . On our drive out, at 11:40am, Katy called to confirm our appointment and the vehicle we were coming in to see. So far, so good. We arrived 20 minutes early. When we got there, a young man took us inside and went to get the keys and pull the vehicle around.10 minutes later he brought over who we assume to be a manager,for him to tell us the vehicle had been in the mechanic shop and they couldn't find the keys. He asked if there was another vehicle we were interested in. We explained that we were only interested in that specific vehicle that's why we had called to make sure everything was ok before we drove out. He then said we could sign the deal WITHOUT seeing or test driving the vehicle beforehand and we could come back the next day to pick it up. Absolutely absurd! We will never do business with them and will make sure our friends and family do not either!
Excellent 👍👍🚗 - Avila
Kerry Li, , on Sunday 4/8/18, we are very thankful for her help and kindness. Thank you so much for helping us get into our new spacious Nissan Rogue Midnight 2018 ?? 👍👍🚗
I always trust Cesar Cardenas for my vehicle repair needs. - Lisa Alba
Cesar takes care of both my Nissan's. My husband and I have been bringing our cars to Empire Nissan since 2007. We get in and out quickly and everything is very organized and friendly. We enjoy seeing Cesar when we come in he is a huge asset to your company. He is always honest and very helpful, he explains everything in a way we can understand. I will continue to bring my cars to Cesar and I highly recommend Empire Nissan for Service.
Routines Car Maintenance - lady t
The staff were very helpful and made sure Services were provided in a timely manner. Dennis provided excellent customer service and made sure I had a good experience.
Satisfied customer - Jaygee11
Franklin was the guy to go to!!! He helped me from the start to finish, great customer service and very informative thanks to the staff at la puente hills...
Shavon is awesome! - MGP59
We bought our first EV car here! Thanks to Shavon, he provided an outstanding service to help us pick the new 2018 Leaf. It has all the features we needed and financing options are great.
New vehicle - Parris11
Great place to purchase a new vehicle. Everyone was so kind and helpful. I love my car! Thank you so much Felix and Faisal! You guys are awesome!
On Time - Joe
I have Check engine on, they diagnosis and give me the solution and good price for repair, and when they submit my order, Nissan warranty cover my issue, thanks for save money and time on this metter
Oil change - Emaneric1
Always great customer service & friendly always. Nice people. Asking if i would like some water .anything i can help you with..nice new Recliners. Good job..
Good and Easy - Gina Castellon
I received very good service at my Nissan dealership no appointment no problem they still took good care of my service needs very easy . Very good customer service!!
Cancelled a contract 12 days after signing - Tycoon
Dealer couldn't find financing but failed to notify me till 12 days after. Sales manager was really rude acting like a cave man no manners and lying about sending certified letter about contract cancellation which 5 days later I still haven't recieved anything, well since they failed to notify me within 10 days the contract signed by law is final but they still went ahead and took the car ignoring the contract we signed. Horrible business ethics and can't even communicate properly.
Excellent Customer Service - Aaguilar77
Danny and Orlando went above and beyond with helping me buy my brand new Rogue. They definitely exceeded my expectations. I got an amazing deal with the overall price of the car, my monthly payment, etc thanks to Danny. I would definitely recommend this dealership and especially these sales men/manager.
Fantastic Service Advisor - Car5
Thanks to Alex for explaining everything on my vehicles. The one I had serviced and the one I need to schedule service for. This makes 6 vehicles being serviced here. Great job and thanks again to Alex.
excellent service on buying a new car. - RB DODGER
the best in buying a new car the staff was very friendly.Abraham Arcos was the person that helped me in buying my new car.The finance department was so kind and walked me through everything.First class team 5 stars.RB.
Sales staff - just happy
I was really surprised how Ricardo was willing to explain the electronics on my new Rogue Hybrid, we spent more time on the the details of the car then on paper work. The dealer ship is clean, friendly...no hard sales ... I'm a very happy customer...
Excellent. Professionalism. - Joseph95rodriguez
The service was great and the dealers were as professional as can be. Very convincing and very helpful. Also willing to provide any information needed.
I recommend VICTOR TECORRAL - Llopez
As soon as I arrived I was assisted with great costumer service. I went in for service and this gentleman made sure I was tooken care of. I highly recommend this place! Ask for Victor
Car owner - Kim
Inlove this dealer and all sale person . They so good service and help us to find a car I love it. Me Gabried is very nice help us to get a car I like. Thank you
Bad Attitute/Do not Care Attitute - Maxie
Well, I purchased an extra key for my 2016 Leaf and had to go there to have it programmed. I called 714)500-6000 for an appointment and was told I did not need one, just show up before closing time. The closing time for Mon was 6 pm, I was there at 4:15 pm and there was only one guy at the counter helping another customer and about 03 waiting in line, including me. After 15 min, Daisy Madrigal came out, assisted another gentleman with his car then walked to the back office, now I was the next in line. When Daisy came back after about 10 min, I came up to her and asked "Can you help me", she looked at me and responded "You want me to help you?". Seriously, did she think I just did not have any thing to do, showed up at Surf Nissan, stood around and did nothing? And during the waiting period, not one customer service acknowledge that I was standing there, not even "Hi, we will be right with you"? What kind of customer service is that? Then I had to explain to Daisy why I was there to have my key programmed. Get this, the waiting time is an hour for the programming, because they only had 02 technicians on site at 4:30pm, but the closing time was 6pm and there were few others who came after me. Poor planning, poor customer service, and the manager just sat in his office, casually looked out, but did not express any concern or greeting customers who had been waiting for their turn to be served. On top of that, after waiting in the lounge for my key to be programmed, Daisy came up and asked me ' The tech wanted to know why do you want a second key while your first key is till working?" What kind of question was that? I wanted to have 2nd key so I purchased it. How I use it is my business. For sure, I did not just want to give away my money for a very lousy service.
I had had bad experience with the sales department, that why I bought my Leaf at Stadium Nissan. For the key, I thought any dealer could handle it easily. After paying for over $300, I must write this review so all consumers out there should think about twice before you want to have any thing to do with SURF NISSAN in Huntington Beach. SADLY, their employees attitude and goal are not serving customers.
Great service nice customer interaction. - Cbc 12
Review of Service i was about to receive.
Like that process. The cost of Service seems to be little high.
The customer service Representative was very good. Effective communicater
Worst place ever - RNstudent88
Worst customer service from CHRIS CERVANTES the service technician who was very rude the entire process. Failed to explain any part of the big service job rendered and left my car with mutiple NEW scratches that occurred while in the dealerships' possession. Failed to call me back in a timely fashion. I will NEVER go back and or reccommend them if my life depended on it!!