Liane Mann - BMW33067
Liane is an outstanding salesperson. She goes to bat for her clients and delivers on her promises!! She is an absolute pleasure to deal with.
Top Reviewed Specialists At This Dealership
New Car Sales
Best customer service - Renee B.
Kristopher. is my favorite service advisor because he seems so genuinely concerned about my car and providing the best customer service experience. I live in Aventura but drive down to midtown just so my car can be serviced at Braman. I have found the customer service experience to be exponentially better than any other BMW dealership. I have also convinced two of my colleagues to service their BMWs at Braman. Thank you and keep up the good work! Kristopher is an asset to Braman!
Best service!! - Kat2018
Amazing service, i went from a Mercedes owner to being a BMW owner and I’m glad I did. The service we received is a 5 star rating that we did not get at Mercedes. Our sells rep. Ed, Carlson, and Bryan was amazing.
Couldn't have wished for a better car buying experience - Ilana E.
A few weeks ago I randomly called into Fort Lauderdale BMW dealer
I had wanted to come in to check out the new x4
I was connected with the first available salesman
Happen to be Mr. Thai Tran
wow, from the get go , so warm and friendly
I asked him if he had a particular model in stock that I wanted to see and he asked me..
" when will you be here, i'll have it waiting for you "
True to his word as soon as I arrived the car had been brought down and was waiting for me
Took it for a test drive and although I had just met Thai moments ago , I felt like I was taking a spin with an old friend
So not your typical pushy car salesman
Highly recommend this dealership
They're doing something right if they've got guys like Thai
Worst experience, feel like cheated. - BMW2016
I had undergone cheating on a car service at Pompano Beach BMW dealership service center. I worked with the BMW service advisor Mr. Eytan Klein at Pompano Beach and had a very bad experience, feel like cheated.
An Oil change was done from the same dealership on 12/04/18 and the service adviser (not Eytan Klein) not recommended for any other maintenance at that time other that oil change.
I have a warning message next day of oil change - Passenger Restraint System – Malfunction continue wearing safety belt on my 2012 BMW 528I on 12/05/18. I took an appointment and approached the Pompano Beach Service center and met the BMW service advisor Mr. Eytan Klein on 12/08/18 (Saturday). I explained regarding the warning message. He told me that they need to run a diagnosis test to find the reason and that cost me $149. Most probably it can be a reset to solve the issue. He advised me to do some work on my break since I have not done that last 2 years. He will do that for $360 and will not charge for the diagnosis test fee $149. They provided me a loaner car and told me that I can pick my car on Monday (12/10/18). When I went to pick my car, I realized that he has not done the Passenger Restraint System Warning repair instead he claimed that he did some work on my brake pad and billed me $1125.14. The mileage on my car is 56,070 when he did this work. My actual complaint was to rectify the Passenger restraint system which is not done. I used around 20,000 miles after they changed the brake pad on 2016. Note that the same dealership changed the brake pad, brake fluid renewal etc. and charged me total $916.80 on 06/18/2016. The mileage shown on my car was 35,380 at that time.
When I did the oil change 2 days back, the service adviser not told me to do any additional work on my car. I strongly feel that all these new issue are manipulated by Mr. Eytan Klein the service adviser. Do we need to change break pad every 2 years or after 20,000 mile. I never felt a problem while I am driving nor had an alert warning.
This is bizarre and cheating a customer who always approach the dealer for all repair his works. I request, whoever using this facility’s service must be conscious.
Worst Dealership I have ever dealt with - egrafals
Took my 750LI for multiple recalls and it was returned to me with several parts in the interior and exterior that we're broken when they assemble them back. I ended up having to call BMW corporate who email them directly to try and give me some support but after multiple attempts they stated that there was nothing that they could do since this was an independent dealership and that they apologized but they were not getting a response from the general manager as well.
Lauderdale BMW of Pembroke Pines