Awesome Customer Experience - Cadillac2018
Very professional, helpful, excellent customer experience. I would recommend these guys without a doubt. Me Farreri, and Tony Cartagena went out of their way to work with me and make the deal happen. I drove out with exactly what I wanted . Thank you for working with me!
Top Reviewed Specialists At This Dealership
Cadillac Certified Product Specialist
Used Car Director
Excellent Sales and Follow Up - mrmizrahi
We bought a CPO Cadillac from this dealer- Everything about this purchase was right- The phone contact was excellent - The vechicle ready to look at - exactly as described- Stee Plotnik took us out for a test drive- Was very knowledgeable - We had finance from a credit union - They offered the extras but it was all painless
eCommerce Business Analyst
Best Dealer Service Aldo Ducasse is the BEST! - BertsCanes1
Aldo Ducasse is the best. Attention to detail and all concerns. I’m disabled, Aldo goes beyond to assist with my special needs! Highly recommend this dealership.
Ed Morse Hall of Fame Recipient Sales Associate
Buick/GMC Sales Manager
Service Department not what it used to be - ibelt
Today was not the first time I had to return to the service dept regarding a service not done satisfactorily. They have left my oil pan loose, lost my wheel lock key and car came home with a new problem it did not have. All of these on separate occasions. Had to return to have fixed and/or replaced. When they lost the key to the lock on my wheels, they did not even tell me. I found out once I was home. They had to replace all of the locks due to new key. Anyhow, today I returned because I took my hummer h3 for an oil change. My car came home with my oil lamp light on and the alarm going off while it was lit. My car was not doing this. So they asked me to bring it in today @ 9am. The tech said they were not able to even look at my car until maybe late Friday so I would have to leave it. However, the diagnosis fee was $290. I inquired as to why I would pay for something they caused and he said he would speak to the manager, Gus. Gus refused to waive fee unless I committed to having my car repaired there. Well why was I there in the first place. Gus seems to have forgotten where he came from and that before he became the Service Director he was my service advisor. All of a sudden he thinks his xxxx don't stink and does not even have the audacity or time to come speak to his long time customers. We he can suck up his $290 diagnosis fee because he knows that on at least 3 occasions I have had to return after having my car serviced. Way to lose a customer Gus!!
excellent service - pamela milian
the transaction was smooth and in a short period of time. Always pay attention to my needs in reference of payment amount and car model
Great! - Vivi
Great, the leasing process was really fast and the sales person and the manager were very helpfull. I had a great experience and would recommend my sales person.
Great Service - miles1000
Service writers are very friendly and highly professional. I feel that I get superior service at Williamson. That is why I drive from Ft. Lauderdale to South Miami for service!!