Excellent! - Galuppo
I met with Mark Ferrari, Kirk Rowden and Bill Curran. They all provided superior service and are highly recommended for anyone looking to buy a Cadillac. I give them Five stars and they are top class individuals.
Top Reviewed Specialists At This Dealership
Cadillac Certified Product Specialist
Used Car Director
This is how it is done the right way the only way - Sean
Paul the service mgr & Brandon my service advisor know how to treat the customer when something goes wrong and to also handle everyday service task done in a professional manner. When it comes to service needs they are the only service team that I trust. Paul Barresi & Brandon Hernandez at Ed Morse Cadillac Thanks guys Sean Branigan.
The service department is the best I have ever been to. - johnson, angela g01
Aldo is a wonderfully professional and a friendly young man to deal with. He is very knowledgeable and has such a gentle manner I feel very secure with anything he tell me that I need on my car. He is very understanding and explains thing to me in a way I know what he is talking about. He makes sure my car is in top notch shape which makes me feel very safe driving any distance when I travel. He looks out for me as a person driving on the crazy traffic roads of today. I couldn't ask for more than he is. You can't improve perfection, and in my opinion Aldo fits the word perfectly as a service representative.
Ed Morse Hall of Fame Recipient Sales Associate
Sales and Leasing Consultant
Service Department not what it used to be - ibelt
Today was not the first time I had to return to the service dept regarding a service not done satisfactorily. They have left my oil pan loose, lost my wheel lock key and car came home with a new problem it did not have. All of these on separate occasions. Had to return to have fixed and/or replaced. When they lost the key to the lock on my wheels, they did not even tell me. I found out once I was home. They had to replace all of the locks due to new key. Anyhow, today I returned because I took my hummer h3 for an oil change. My car came home with my oil lamp light on and the alarm going off while it was lit. My car was not doing this. So they asked me to bring it in today @ 9am. The tech said they were not able to even look at my car until maybe late Friday so I would have to leave it. However, the diagnosis fee was $290. I inquired as to why I would pay for something they caused and he said he would speak to the manager, Gus. Gus refused to waive fee unless I committed to having my car repaired there. Well why was I there in the first place. Gus seems to have forgotten where he came from and that before he became the Service Director he was my service advisor. All of a sudden he thinks his xxxx don't stink and does not even have the audacity or time to come speak to his long time customers. We he can suck up his $290 diagnosis fee because he knows that on at least 3 occasions I have had to return after having my car serviced. Way to lose a customer Gus!!
excellent service - pamela milian
the transaction was smooth and in a short period of time. Always pay attention to my needs in reference of payment amount and car model
Outstanding dealer - Mel Mann
My family has done business with Williamson for over 25 years. Every car purchased or leased has been great. Our “go to guy” has always been Mike Penn. He really delivers. Great prices and exceptional service.
Around our house, when it comes to getting a new car, the only thing my wife says is: “I want anything that I can get from Williamson”.
The service department is amazing and Skip Moosang has always taken great care of us.
I highly recommend Williamson Motors.
Amazing dealership - Nikos21a
What an amazing experience !!! I was in downtown watching a game this past Sunday and decided to stop by the dealer and check out the XT5. Jose Ignacio Denis introduced himself to us and gave us a tour of the car. He showed us everything we asked for including my obsession to see all 4 different trims. We test drove the car and fell in love. I explained to Jose that I was negative on my other lease and that I would need a crazy deal to make it work. I am happy to report that not only he gave us the deal we wanted but actually we got a much better deal which shows you this dealership isn't out there to get top dollar but to create relationships and repeat customers. I bought by XT5 and I could not be happier !!! I will be going back to this dealership for my next car as well and I will be looking for Jose !! Thank you guys we love the car !!!!
Ed Morse Bayview Cadillac