Professionalism - Spark123
Customer Service, overall satisfaction but pricing on your internet link is a bit misleading ,this has to be clearly stated when first contact is made
Top Reviewed Specialists At This Dealership
Sales & Leasing
Best Dealer Service Aldo Ducasse is the BEST! - BertsCanes1
Aldo Ducasse is the best. Attention to detail and all concerns. I’m disabled, Aldo goes beyond to assist with my special needs! Highly recommend this dealership.
Ed Morse Hall of Fame Recipient Sales Associate
Buick/GMC Sales Manager
Auturo service rep at Keith Pierson - David Thompson
I was very please with the service I received even though I stated to my wife we wasn't going back due to the first time there 3 months ago but definitely a change in customer service by Mr auturo service rep really change my mind frame of staying here at Keith dealership the service the honesty, estimated time car will be done technician and service rep auturo test drove vehicle with me to make sure everything was ok trust me nice service no long long wait best service in a while thanks auturo your the best..
P.s if you have a Chevy take it to Keith Pierson in homestead and ask for auturo best service rep..thanks again God bless
David G Thompson approve this message
Sales & Leasing
New cars - Erick
I recommend this dealership. They have great customer service. They are also fast and easy to do a sale with. Ask for Alain Diaz he was my salesman.
professionals and help the Miami family to achieve their go - antonio2901
Certified Sales Consultant
for several days he was passive and detailed the possibility of making the purchase! Very professional in his work and family in his way of dealing with his clients. thanks for everything Carmen
Great service location - Chinaman247
Great group of staff respectful, listen to your problems,don’t have to wait all day for your service and last very clean and comfortable longue with cold a/c.
Oil Change - Judah
Just left my oil change service and had such a great experience with Eddie, Eddie was professional and very efficient, a real people’s person. He made me aware of an estimated wait time and was very friendly!
Servicios - Didier1983@
Los servicios de este lugar son pésimos desde ayer estoy yendo a este lugar para que me arreglen mi carro y la primera ves que fut me dejaron 5 horas esperando y cuando voy a preguntar por mi carro no le habían hecho el cambio de aceite ni me habían chequeado el motor que tenía problemas y es un carro del 2018 salieron hasta los manager y todo fue una habladuría y no me resolvieron nada fui hoy 31 /10/18 y me volvieron a mandar para mi casa porque no me pudieron resolver mi problema un carro que se me puede fundir en el camino porque tiene problemas el motor todos hablan y no resuelven nada desde el manager de servicio hasta el manager que renta los carros nadie sabe hacer su trabajo ahí no recomiendo este lugar es pecimo en la atención al cliente
AVIOD THIS DEALERSHIP - Truckbuyer
BY FAR WORST EXPERIENCE IVE EVER HAD. AVIOD AT ALL COSTS! When I decided to buy a car no one would answer the phone or call me back to figure out financing. Then the did an “inspection and detail”, the truck was dirty when I got it and multiple things were broken. When I came to get it fixed they ordered parts but no one was going to fix it. Once I figured out a time to have it fixed and all was okay I showed up bc no one would answer the phone they informed me that they still don’t know who will fix it or pay for it. This place is a complete scam and shouldn’t be in business. Will never recommend this place to anyone.
David Judovitz and the Greico Team are A+ 5-Star Guys - John
I've purchased a couple vehicles from Greico and really respect these guys. No nonsense, fair prices, no games, and an overall pleasant experience. I highly recommend.
Very happy - 123 GO
I bought a 2018 Camaro SS, I worked with Day in the sales department. She made the car buying experience very easy and works hard to make sure your satisfied.
Brand new Equinox broke down after 2 months ! - Unhappy customer
The sales staff was great. Car buying experience was great. Did not expect the new car to break down after two months. Has been in Service for three weeks they tell me they cannot find out what is wrong with it and why it broke down said I needed a new catalytic converter replace that then my engine light came on had to take it back they don’t know why they replaced a fuse or some exhaust thing, left again to days later service engine light came back on again had to take it back in. Then they did not have a loaner to give me. No one answers your phone calls for service manager Sean never called you back had to contact corporate office ,still not resolved . The service tech said the new diesel equinox has “bugs” that need to be worked out and they did not know how or what was wrong to fix my brand new car!Inquired about Lemon Law and was told immediately did not qualify. After 3 visits to service dept, the lemon is still there and we are making payments on a car I can’t drive!
Terrible service and repair - TiffanyB
My family and I have been loyal customers to this dealership for several years. However, after my experience today I will never return to this dealership. I will also never purchase another Chevy. I own a 2011 Chevy Cruze with under 50,000 miles. I came in last month with a coolant leak. I was assisted by a gentleman by the name of Jorge Garcia. He told me Chevys are terrible buys as they frequently suffer from coolant leaks. He checked the car and told me the leak was caused by a leaking hose. He fixed the hose and I was charged $191.85. Within 24 hrs, the check engine light came on again and advised that the car was overheating due to the coolant leak. I returned the car to the dealership. Jorge Garcia was again assigned to work on the car. Jorge check the car and told me it was a different issue causing the leak and I would not be charged for service because this issue was actually covered under the policy. I was pleasant and understanding. I returned today to pick up the vehicle. I requested my money back for the last visit to the dealership (given the coolant leak was clearly not a fixed). The cashier called Jorge Garcia, but when he answered the phone he told her he was too busy and to just tell me that I wasn't going to be returned the money. The cashier then spoke with her manager, Raul Morales. Raul came out and advised that the Chevrolet dealership would not refund the money because Chevys are known to have coolant leaks and it is normal to have another coolant leak within 24 hrs after a repair by the Chevrolet dealership. He then implied that I was lying about having a coolant leak within 24 hrs as I had not come back to the dealership the very next day. I was shocked. (Note, I still have receipts for the coolant that I had to purchase the very next day.) I had to explain to him that I work and the dealership is far away from my job. He told me he would speak to his manager Henry Pinillos. Within 5 minutes he came back and told me that Henry said the Chevrolet dealership would not return my money. Henry hid in his office and never came out to speak with me. I've never been more shocked by poor customer service. Congratulations AutoNation Chevrolet Coral Gables you made $191.85 and have lost several loyal customers today. I will continue to tell friends and family about this experience.
Didn’t want to make a deal - email@example.com
Really like DAngelo the salesman... the money guy was a dick and didn’t want to deal... no negotiation, nothing , he just said this is it! Drove directly to another Mazda dealership and got a great deal...their loss is Gunther Mazda’s gain!!