Thank You - Andr2058
I have been purchasing vehicles with Miguel for many years. Anytime I go to the dealer I’m treated like family. I couldn’t possibly go anywhere else.
Top Reviewed Specialists At This Dealership
Lexus Master Certified
Lexus Master Certified Leasing & Sales
excellent customer service - glas1
The service guys at the drop off were very quick and courteous within minutes I got there a staff member approached the car confirming my arrival with my service person and also assisted me with removing items from my vehicle to waiting area. Great service
Louis Aponte was my service person and was absent for the day however he called the following day to see how did my visit went and offered his assistance in any way if I’m not satisfied I was really impressed because frankly I was not very pleased with a few experiences I had since I lost Mr. Garcia. Thanks Louis . Good job .
VIP Leasing Associate
Fantastic - brianmayhue
The easiest car buying experience ever. Stress free and everything went smooth. Omar our salesman was a sheer pleasure. I purchased my last 2 vehicles here and will continue to do business with them
Trunk under warranty does not get repaired - carymore
After taking my car twice last week to have the trunk door fixed, the service department not only did not fix it, but they have ignored the problem. I have left messages for the service manager to contact and nobody has called me back. Since my problem has been ignored by this dealer, I will take further action. I will contact the State Attorney General and the Better Business Bureau to file a complaint.
Not a great experience, Get things in writing!! - G Lemmen
As a long time Lexus customer, I decided to do business with Lexus of Kendall because I expected the buying process to be on par the high standards Lexus has. Sadly, this was NOT the case.
According to the walls at the dealership, Lexus of Kendall has achieved the "Elite of Lexus" award, which is prestigious among Lexus dealers. However, I was not treated in a manner consistent with this high honor.
I strongly urge anyone doing business with this dealership to get everything agreed upon in writing, as well inspect the vehicle in person with your own eyes.
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