Great Experience - AB
Sarah was so patient with my mother that was overwhelmed by the car buying experience. She showed car and compassion and answered all her questions. The financing team was great, no pressure on any of the extras.
Plus not to mention the only dealership in the state to office a lifetime drivetrain warranty for used vehicles!
Thanks for getting my mom in her new wheels!
Best and Only place to buy a vehicle from - Bill Peck Fan Club
This is the place to get a vehicle from, I heard good things from a relative about Bill Peck so I decided to give them a call. I told Bill what i wanted in a truck and he found exactly what i wanted. Never once pushed me into what he had on his lot like the other places i contacted. Bill worked hard for me and as a sales professional myself i really appreciated it. First time in buying a car that the dealership had my back. Dont waste your time with these other companies and i say that from experience. I hated the process of buying a vehicle until i met Bill and Char. They honestly made it fun again to buy a new vehicle. Bill will get you the vehicle you want , Char will get your pricing right and Nick will walk you through the financing. Its that easy and if you have any doubts , call Bill and have him give you my number. I will gladly tell you how great it was to buy from them.
Excellent follow through by Tom! - Karen
We ordered a 2018 F150 and it came in just perfect! We also had excellent follow through by Tom which we appreciate and were happy with!
Very good experience - Brewerfan
Purchased a car from Northtown and they were very informative and helpful. Would recommend Northland Ford to anyone looking to purchase a new or used car.
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Because or their customer service I continue to go back. - Steve
Deml Ford continues to provide me with great customer service, a very trustworthy group. I have found that I don't need to shop other dealers for they have always been very fair. Their service group is also great, may just need oil change or something bigger they always strive to get it right.
Fresh start - Tommie2
I really appreciate the business and friendliness from selling me a car nice price and options to taking care of my needs during service as well
Dealer of choice for more than 20 years - JohnG
I have purchased several vehicles from White Bear Lincoln over the past 20 years, and had them serviced there as well. We have always been treated fairly and with respect. Even better, on every visit we are treated like friends.
My experience with Ellsworth Ford, and Larry Anderson... - derricks
My experience with Ellsworth Ford, and Larry Anderson (President) was one of the worst experiences I've had in dealing with auto service. I had brought my Lincoln LS (with under 100,000 miles) in for a routine service: an oil change, diagnostics on the cruise control, and diagnostics on the shift solenoid (would sometimes not shift from 3rd to 4th gear). These were, or so I thought, fairly safe and simple tasks. I drove my vehicle in to Ellsworth Ford and dropped them off the keys. I returned an hour later, and was informed that they were still working on the vehicle. As I sat in the lobby waiting area, I could hear what sounded like a very rough running tractor turning over and not starting. When I asked what the loud noise was, the attendant informed me that it was my vehicle and it wasn't starting. I immediately told them to stop whatever they were doing, and before they did anything further they were to ask my permission. Shortly thereafter, the manager on duty (Larry Anderson) came out and asked me what my problem was. I informed him that when I wanted to know exactly what happened to my vehicle, why it's no longer running, and what was going on. He then informed me that they were trying to diagnose the problem as to why it wasn't running. He did not understand the fact that I had not brought it in for engine issues, and that I had driven it in with absolutely no engine or mechanical issues. Larry then informed me that I had two options, I could either: Pay them to diagnose/repair the engine Have them push it out of the shop and have it towed away at my expense I then informed him that neither of those options worked for me, and that I expected him to work with me to resolve this issue. His response included calling me stupid, and kicking me out of his dealership. I then phoned the police, and informed them of the incident. They came, and spoke to Larry (who had my vehicle in his shop still) and ended up pushing the vehicle out of the shop. No citations were given due to the civil nature of the complaint. I then had to pay a flatbed towtruck to come and tow my vehicle to a local mechanic in Ellsworth. A few days later, I was given the diagnosis that the engine was no longer good. I then had to pay for another tow back to my house (30 miles 1 way). The car has sat in my garage (not running) since. I drove my vehicle in to have a diagnosis on several minor, non-mechanical issues and end up with a ruined engine. It's very shocking to me how I can go from having a Lincoln LS with under 100k miles, that was running perfectly, and had been taken great care of, to having the engine ruined while in their care, and later have it pushed out of their shop at my expense like a piece of trash. Larry Anderson and Ellsworth Ford had made little to no effort in making this right for us. They refused to fix, pay for, or partially pay for the cost to repair the engine. Larry has been anything but helpful, respectful, or professional. My experience at Ellsworth Ford was something that I hope nobody else goes through. I would HIGHLY WARN anyone who decides to either have their vehicle serviced at Ellsworth Ford, or buy a vehicle from Ellsworth Ford simply because of how Larry Anderson had treated me, a valuable customer. My faith in Ford Dealers is not lost, however. I actually purchased another Lincoln from the Eau Claire, WI Ford Dealership and had an absolute wonderful experience. When I had informed them of my Ellsworth Ford/Larry Anderson experience, they were appalled. I would highly recommend anyone to be VERY cautious of Ellsworth Ford, go somewhere else that is BBB accredited, has positive reviews, and values their customers. Ellsworth Ford and Larry Anderson certainly do not. Good luck.
Issues with serviceb - Ron_hanson
Tried to charge me for warranty work. After I pointed out under warranty they acted mad. They did fix issue. Wonder if I would have paid how many others pay when they don't know when warranty is up
All of the employees we encountered at Waconia Ford were... - jschoe5
All of the employees we encountered at Waconia Ford were very friendly and there was no pressure to purchase a car. We had completed our online research and Waconia was our first dealership to visit 'in the field'. We didn't plan on buying a car that day but we found the perfect car for us at a fair price. In addition, the service was amazing and David and I felt this was the place we needed to do business. Would highly reccommend.
Thanks Waconia Ford!
David Anderson & Jessica Schoenfelder
Sales and Leasing Specialist
Holt Motors Ford of Cokato