Repair was done in a timely fashion - Cadillacman
Repair was done in a timely fashion.
Sam the Service Rep was very professional.
A loaner car was provided which is so crucial for me. I travel a good distance to Pepe Cadillac and cannot sit around at the dealership all day.
Top Reviewed Specialists At This Dealership
Oil change and seat service - Orsonmunn
Dan is a great service writer who completely understands the customer and what they need from a dealers service department. The work was done on time and on budget.
Delivery Specialist / Tech Specialist
Easy Process felt extremely comfortable - Flav1
What a pleasure it was to purchase my 1st new vehicle. Latisha was more than just a salesperson, she made the process so easy. The minute I sat down with her I knew I came into the right place. Thank You!!!
Truck Manager, Sales and Leasing
leasing a 2018 ats cadilac - kathyphil123
we had a great experience at this dealership leasing a new 2018 ats. tom, anthony and fred were very professional and helpful. they took the time to explain everything about the car and the leasing process. ... and their patience in answering the many questions we had about the car and the benefits of leasing a cadilac was appreciated
Sales Team Leader
Sales and Leasing Consultant
Ram 1500 purchase - pinto1
I would definitely recommend purchasing cars from this dealer. The Ram 1500 is the second car I have bought there and every time i come, I have been treated with utmost respect. The sales staff are great and they get you in and out pretty quick. Overall I would say its the best experience in the area.
Sales and Lease Consultant
Great Service - dkarmin617
Brought my car in for regular maintenance. Car was ready exactly when I was told it would be. Was very pleased with the service department.
Wonderful experience - Globetrotter
I needed a quick oil change and tire rotation. Car was returned nice and clean, alignment check was also done. Wish my local Lexus dealer could provide service like that ! Thank you again.
Pre-Owned Vehicle Sales Manager
CPO Cadillac - North Bergen
Talked to Peter Bellucci about a CPO. Small world I grew up in same town he did. NO high pressure, hope that they will take my offer.
Sales & Leasing Associate
Chevy - Pugs02
I never felt pressured and was given several options. They took care of everything and I didn’t feel like I was there forever
Highly recommend this dealership. Convenient and the new location looks fantastic.
excellent - yvonne
Alex was very patient and easy to work with...very knowledgeable and informative. We told him what we wanted and he was able to deliver without any cons.
Best experience - Taniaberner
I had such a a great experience buying my Chevy Traverse at Huntington Chevrolet. Gina was so professional, honest and informative. She was so quick with replying to emails, calls and answering questions. I have never had such an easy and fast process at pickup I was in and out in an hour where other times I have spent endless hours waiting for finance department to complete paperwork. I would recommend Gina to anyone!
New and Preowned Sales Specialist
Very satisfied - rmgwing
Very satisfied with the overall experience. The selection and purchase were painless. The paperwork and delivery went very smoothly. My sales person was very helpful and answered all of my questions.
I will definitely be back.
Very accommodating - Cali0120
Bought my used suburban with Paul Coppola 3 years ago. Came back this year again for a new one. Paul was super accommodating despite busy schedule at the dealership. Got me the exact truck that I waned. Great job Paul !!
Will see you again in 3 years !!
AWESOME SERVICE - DYEVETTE
WESLEY JENKINS -- WENT ABOVE & BEYOND WHAT I EXPECTED TO HELP ME FIND A CAR OF MY DREAMS. HE WAS PATIENT & HE ACTUALLY LISTENED TO WHAT I WAS LOOKING FOR.
Certified Product Specialist
Louis Cerrato - Kmotk1
Great salesman. Made the entire process pain free. Not pushy not aggressive knew if I was buying I was buying and let me make my decision and be ready. Would recommend to anyone
My car was serviced promptly, and a loaner was provided. - 4 dogs and a cat
Liza Trillo was an excellent service consultant!!! She provided a loaner. Kept me informed about the progress of my repair and its probable cost. What more needs to be said?
Awesome experience! - Jonathan Spare
Professional and courteous! Steve Timanaro, our service advisory, goes the extra mile to ensure we are satisfied. This dealership has the best customer service that we've ever experienced by far.
The very BEST car buying experience. - Wil V.
My father and I have visited many dealerships over the year to purchase or lease cars.. We both agree that our experience at McGuire Cadillac stands out in a number of ways. They treated us in a professional manner. Made us feel at ease. We appreciated their straightforwardness in terms of the deal. No last minute surprises. We found both Sam Kolenovic and Peter LaBracio to be extremely personable as we were treated as VIPs from the initial phone and .email conversations until they saw my dad drive off in his Cadillac
Such a comfortable transaction - jmd
I basically had to do nothing but sign documents. Everyone worked to close the deal efficiently and with smiling faces. This is a great group of people.
My new rude - TwoChevys
My whole process of buying a new truck was wonderful. From the ambience of the show room to the choice of trucks to look at and my salesman, Drew Fisher, going out of his way to find my dream truck for me
Very Satisfied - Bill468
Was in for an State Inspection. Have been to other dealerships, it took them.hours. These people took less than a hour. They were busy but they moved me right along.
Polite and fast - Dan65
The Ingersoll Service Center is excellent. Highly professional, polite and efficient. The waiting area is comfortable as well if you choose to wait. Highly recommended.
From sales, to finance to service - 10 stars!!! - NANCY ABRANTES
Thru the years I have had occasion to deal with many different auto dealerships. Ingersoll Auto is by far the most pleasant and best experience I have ever had! Without fail, every single person there is professional, knowledgeable, efficient, and friendly. The service waiting room is clean and comfortable, and you are treated like a VIP, not like a potential cash opportunity. I would most deffinitely reccomend this dealership to anybody!
Great deal and great experience! - bobby4959
Found a 2017 Chevy Tahoe online, called Petar on Saturday - came from Suffolk county to see the vehicle. No pressure no hard sell - he let the car sell itself. Was very helpful and answered all our questions and even stayed late for us. Best salesperson we've ever dealt with. Felt very comfortable with everything the dealership made available. Picked up our beautiful new Tahoe today and the most professional group I've ever encountered. Would definitively recommend coming to North Bay Cadillac Buick GMC for any car. So pleased we made the trip.
Long Time Customers - Maureen B.
We have been purchasing/leasing our cars from this dealership for over 20 years. We have always had a great experience and feel confident that we have gotten the best deal. For the past ten years, our main salesperson has been Phil Knight. Phil has enhanced our experience with this dealership. He is a "go to guy" and always accessible. We usually purchase/lease Cadillacs. Our last SRX we had for over 6 years and turned it in with 110,000 miles. Very sad! We replaced it with an XT5 a year ago and have just leased a Chevy Traverse. Both are great cars and we have had the same professional treatment during both transactions! We highly recommend this dealership!
Knowledgeable - CP
In my search for a car, I have visited numerous dealers. My goal was to find the right car for me and I was determined to get in and get out of the dealership without wasting my time. Once I decided it would be a Cadillac XT5 I dealt with 2 dealerships. Malouf was very Knowledgeable and explained every discount available. Joe Nigro did not waste my time! He gave me a great price on the first visit to the dealership. Malouf went above and beyond to locate the vehicle that would fit my needs. Dennis set my car up and explained all the settings. I left the dealership knowing how everything works in the car. I highly recommend Malouf!
Excellent dealership and great customer service dept - Donna
I have been buying my Cadillacs from Paul Conte for years. They are always so courteous and such a pleasure to deal with. Their service department is extremely efficient and always explains everything in detail. They go above and beyond for their customers. I would highly recommend them to anyone looking to buy a Cadillac.
Excellent service in both sales and service department! - Caddy2016
I leased and service my Cadillac X5 through Cadillac of Greenwich. The sales support and service department are exceptional! This is my 3rd Cadillac crossover and used another dealer. For first 2 caddies. I have never experienced this level of service anywhere. From flat tire last fall to the service appointments and any support needed, they will do whatever they can to make my life easier. I fully recommend them for sales and service! Regular maintenance service covered by Cadillac. So i can’t rate price for service visit.
Customer service is dead at D'Addario - Brian340951
I brought my Cadillac in for service, and instead got scammed. The price that was quoted, and agreed upon was raised by a significant amount, after they performed the service, without consulting me. After 30 minutes of trying to resolve the dispute, i gave up, and requested my keys. After another 45 minutes of begging my keys were finally returned. I was threatened with arrest, and the police were actually called. Allegedly I could have been charged with "theft of service" for paying only 90% of what they demanded, which was already more than the quote i agreed to. In the end i paid the full amount. Still it is disgusting instead of treating the situation with respect, I was treated like a criminal. Whether these people believed i was right, or wrong is irrelevant. There is no reason to treat a customer so horribly.
Excellent customer service - Joellen
King O’Rourke is a warm and welcoming environment with the friendliest employees. I worked with Jackie, to find a car that met my needs. Jackie not only made sure my needs were met but she exceeded all expectations. She even got me the color I wanted by ordering it from another dealership! She got me exactly what I wanted and so much more at a very fair price. I’d recommend this dealership and Jackie, to anyone looking for a car.
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