Amazing Customer Service - MicheleK
I have worked with many sales people, none were as Superior as Michael was in this process of purchasing my new Range Rover. He followed up with me even when he didn’t have anything to tell me, he was spot on with everything I wanted in a new truck and made sure that it was priced properly from my budget. I definitely would recommend anyone to use Michael to purchase their next vehicle.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Superb Experience and Service! - Ang2030
We were incredibly disappointed with our experience at many other Land Rover dealerships throughout the tri-state area (terrible customer service and incompetent sales associates and managers) and came to Land Rover of Freeport hoping it for it to be different. Can’t say enough positive things about the entire process at Land Rover of Freeport. There is a level of professionalism and genuine care for their customers that can’t be beat. Steve Mahoney, our sales associate, was amazing every step of the way. He made it his business to turn our negative experience elsewhere into the most positive and enjoyable car shopping experience EVER. He’s was responsive, thorough, professional, genuinely caring and respectful — a true a pleasure to do business with. He located the exact Velar I was looking for and really worked with us to make sure we were happy. He even made coming in to sign the paperwork at delivery the most quick and seamless process.
Great service from across the country! - kornlijint1
I purchased a Jaguar F type from this delership all the way from California due to the rarity of the specific trim I wanted. They met my low price point, facilitated the paperwork and CA registration, and got me my car without a headache. The experience was as good as I could have hoped!
Superb Service Team - James 07
After failed attempts with another Connecticut dealer I reached out to Land Rover of Milford now located in Farifield for their help with my Range Rover Sport SC. Michael and his staff in the service department went well above and beyond to ensure all my concerns were taken care of and my vehicle was in proper order. Thank You, you have earned my trust.
Great Experience - Sprout
Our sales rep was awesome and provided a great buying experience for us. He answered all of our questions, was extremely knowledgeable, and helped us find what we were looking for.
Volvo dealer review - Kirshenb
Easy and seamless process. Justin Chandler was a pleasure to deal with. Handled car selection and pick up very professionally. Highly recommend this dealer to anyone searching for a Volvo.
Classy - Redjag
This dealership really embraces the luxury in luxury cars. By far the classiest dealership I have ever dealt with. Great experience on every level. Rod my salesperson was very professional, attentive, and responsive to my needs. They made the sales process as easy for me as possible, I would highly recommend jaguar of great neck
Best customer service ever - Alyadel
My first time at JLR in White Plains (I leased my car from a dealership much further away.)
I dread car service and car shopping. Probably because, well, it usually stinks.
My whole experience from service to sales (also looking for a new car) was top notch. This was like being at the spa of dealerships.
Special shout out to Edgar and the whole service team - they were unbelievable. Start to finish: friendly, helpful, kind and timely! Thank you! What a fantastic experience.
horrible - Golfer1
Worst service department of any dealership I have dealt with..would not bring my grandson’s three wheeler here for service.
John who is the service manager tried to correct things but was unable to make up for the inefficiency of the service department and the service staff
Shady - Sam
Shady dealer. Stay away if you want to get a car back that has actually had work done. I marked the tires before i brought the car in. Wheels were in the same spot. Said they rotated them.
Good sales man ship - Kj
Very kind and professional handling
Ken was good in listening and showing me options and very fair when we negotiated the potential price for the Range. I happen to get another offer that was unbeatable
Horrible incompetent staff from the general manager on down! - Lawbider
Purchased a Range Rover 6-26-2018 today is 9-18-18. still have no reg. Temp reg expired car parked but still making payments. Constantly leave messages. No one calls back. I have to ask receptionist to walk over and demand someone pick up phone. Spoke to general manager again today and same excuse. “ will take care of it”. Money is owed to me and still waiting on reimbursement for a screw up they made and I paid for. Rated them one star because there is nothing lower. the day I went to pick up vehicle it was hit on the side. Had to be fixed. Bank check I gave them for vehicle ended up in my package when I got home. Had to mail it back to them. Still waiting for reimbursement of overnight fee. Can’t make this up if I tried. It’s like a circus at this dealership. The only person I will give credit to is Pete. He returns my calls most of the time and attempts to get me answers from a place that’s obviously broken.
worst human kind, worst manager I ever seen - Lina GAO
I wanted to find out financing info the reception made an appointment for me, however, the finance manager Don refused to give me info even I was brought into his room. he talks me down, repeatedly saying:" you want to buy a $60k car?" He refuses to give me and asked me to see sales first. Told him financing is an important part of decision that I need to get info. the manager Brandon is an a..hole, so bad worst human I ever met. they made me feel so bad and cry on a Saturday morning.
Third world countries provide better service - Andy
The WORST service possible. This is my third experience with them. Dropped the F-Pace off for a scheduled service by 8 am. Was told service manager would be in later and would call to confirm issues. 2 pm now and have called and left message for service manager - no call back. Called reception again who says I can only speak to service manager but she is busy. Can't even tell me if car is being worked on or if it will be ready by end of day. Last time it took 3 days for them to fix minor issues. Just after buying the car, had crazy smell of something burning making my family sick. They said "it must be some plastic wrap burning". Turns out - after googling "burning smell in F-Pace" - the internet is lit up with differential fluid leaks in new F-Pace's. Service advisor had no idea. Replaced the differential within 15 days of picking up new car. This service is the worst possible - third world countries provide better service - never again to this place!! All other reviews HAVE to be fake.
I own a 2002 X-Type 2,5 auto. The service has been... - xcomcar
I own a 2002 X-Type 2,5 auto. The service has been outstanding, in fact a tech informed me that I needed the rear spring replacment after taking the car on a road test. He said it squeeked, i never heard the squeek. They have kept the car up to date with all suggested upgrades. Highly recommended service department. The sales department was also excellent,