Satisfied Jaguar E-Pace Buyer - PWOLFE
Hazi was personable and professional. He made our experience easy, educated us on the vehicle and provided us options that were the best fit for our needs. We actually ended up buying two cars! I highly recommend working with him and the Ray Catena dealership if you can...
Top Reviewed Specialists At This Dealership
Sales & Leasing Representative
Top tier service - RangeRover123
I’ve purchased a few cars from Land Rover Princeton, specifically working with Alex in sales, Jorge and Rich in management. All three were professional and provided me with exceptional service. I would highly recommend you work with them for your next Land Rover purchase as they will take good care of you!
Smooth Transaction - Brent P
With Pete at the helm I had a smooth and easy transaction picking up my new Jaguar E-Pace. Most of the work was done via email and over the phone. I left with a new car in under an hour and couldn’t be happier. Highly recommend Pete’s expertise and professionalism. Dealership is brand new and it is clear that a great deal of thought was put into design and layout. Excellent experience from sales and management alike. Craig went out of his way to talk to me about my transaction and walk me around the dealership.
Sales & Leasing Consultant
Service - Meltz4465
Lisa and team are amazing..
I will only service my vehicles with you going forward despite the fact that I live in a Manhattan.. Your service is exemplary and the inconvenience of location is way overdone by the pleasant experience
First year service for 2018 F Type - FD9NY
Although I was promised a loaner car, when I got to the service department there were none available. Craig was able to service my car in 1 hour so I would not be late for work. It also saved me from having to return to the dealership after work. Thank you!
Worst customer service ever - Marie
THE WORST SERVICE CENTER EVER. If I could give this 0 stars I would. I had to go in for my Axel which should be covered by warranty and they said that since there was a clamp [which has nothing to do with the Axel] that wasn't Range Rover they couldn't fix the car. That since I had my brakes done somewhere else they don't know if that person touched my Axel as well [the person who did my brakes was my best friend]. I went back and forth with them for weeks to the point where the owner finally reached out. I politely asked the owner if he could look into where they got the car from and if the previous owner had done work on the car and he said that he would follow up on Monday. I gave him until Friday and still did not hear back. I called, no answer. I called almost every day for 3 weeks and left numerous voicemails- even corporate called him and he wouldn't return their messages either. Don't get your car serviced here at all. They tried to charge me $1,700 for my Axel. I took it to a different dealership and they couldn't understand why they were charging me and told me it was 100% covered.
Land Rover took care of me - LR2 HAPPY OWNER
My car was out if warranty for only two months but land Rover worked with me to get some of my expensive repair covered by the corporate office. Good customer service!
The worst service you can get. - mics3
The worst service you can get. Rejected to receive loaner for the time I bring my new Velar to service (recall). The reason I did not purchased the car from the dealer ?! Cheap service for expensive car
I want to thank everyone for sharing your experience - Buyer90
I am in the market for a Range Rover Sport HSE, am in long island NY, so my first choice was going to be this dealer ship at Glen Cove. HOWEVER i will stay away from this people since so many of your mentioned they are NOT honest, unreliable, overpriced.
Thank you once again, your comments are greatly appreciated.
GREAT EXPERIENCE - VERONICA
Excellent. I just leased my Discovery Sport HSE from Richard Cohen and I couldn't ask for a better experience. Stress free. I didn't think I was able to get the exact car I wanted in my price range but somehow Richard made it possible! Richard is extremely patient and truly cares about making his customers happy. I will definitely be back!
Garbage service and garbage car - Omar
They sold me a lemon car that they advertised as brand new. Warranty doesn’t always cover everything and the sales Manager Cindy basically told me to “suck it up” and live with it. Stay away from this dealer! They always change names! From prestige to Bergen county now Penske auto. If you need to drive a Jaguar make sure you don’t buy it from Paramus!!
Don't waste your time if you value it. - I know B.S. when I see or hear it.
I was shown very poor service when looking for a car that why I chose to look else where and it was worth it. It sells up scales vehicles with unprofessional sale people.
Easy and convenient - Tim1234566
Purchase a new RR. The team were professional and efficient. The process was completed within 2 days. Couldn’t be more helpful and make the experience of buying a new car easy.
I don’t trust the Range Rover company - Peterpan
Hi , I bought a Range Rover évoque and it had a turbo problem the same day I drove the car to nyc the car showed the check light and I returned the car the next day and they told that the sensor had problem and the check light went off after I sent the car to Africa the check light is on again .... the guy who sold the car his name is joe and I’m going to take the whole company to court
Lack of Integrity ( Oil Change of 542.72USD ) - Darwin
Service on 06Aug18,
I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come back to pick up the car they give me a bill, I trust them with my credit card, and I left home. I was surprised when I get home they overcharge me 343.72 USD. They said that I had authorized a performance that was due at 16k, but my car has "13k," and I lease the car with "8K". I take the car for an oil change, and I have not authorized anything else, this is a lack of integrity. How can I trust someone like that? We trust the dealer because we feel safer but I think next time I will go to my BMW dealer because they told me their business is to make the customers have the best experience possible so I can recommend them to my family, we have a reputation to protect and is not worth it to try to play smart. I have not clue about the culture of this Land Rover of Parsippany dealer that makes the rest of the dealers feel ashame.
Review of purchasing a Range Rover - gtaflin
I had the absolute best experience here. My husband and I purchased a Range Rover from Alan, and I cannot begin to explain the amazing experience we had working with him. He has truly changed our view on purchasing a car. I would highly recommend them for any car your purchase in the future !
Gab & Joe
Ray Catena Land Rover
Land Rover Princeton
General Sales Manager