Great experience leasing! - Saba
Anthony made the leasing process simple and quick! Would recommend working with him! He gave us a great deal and I was only in the dealership no more than 30 mins!
Top Reviewed Specialists At This Dealership
Sales & Leasing Representative
2012 Dodge Ram truck - Jimmyj1955
Very good anything I needed to be fixed it was taken care of right away I would recommend this dealership to any one thanks again Joe and Mike
Superb Service Team - James 07
After failed attempts with another Connecticut dealer I reached out to Land Rover of Milford now located in Farifield for their help with my Range Rover Sport SC. Michael and his staff in the service department went well above and beyond to ensure all my concerns were taken care of and my vehicle was in proper order. Thank You, you have earned my trust.
A friendly professional atmosphere........... - Andy
My wife and I stopped in, in work clothes(plumbers) to look at vehicles on lunch break. We were not judged by our appearance ( as had happened in other dealerships) we were treated as royalty by all. Everyone smiled and acknowledged our presence saying hello . Everything was smooth, all info explained and they were patient as we drove around in 4 different Land Rovers and Jaguars. We bought a beautiful car that day with no regrets. Kudos to Tom Rondello, our salesman. Mike and Pete who got us thru trade-in procedure, and Charles , who closed the deal with absolutely no questions left unanswered. A truly pleasurable car dealer experience. Very uncommon in my 57 years.
Great - Vb63
Very friendly and accomodating and speedy service . Clean restrooms also I was well informed on the repairs. Since I'm buying another ranger rover next month also spoke with salesman regarding when my car will arrive
Friendly and great deal - Duan
All staffs are very friendly and knowledgeable. This is not the first time I buy the car from here. I’m very happy with the service and the car. I feel so safe with this car. overall I’m very happy and satisfied with Land Rover. I will tell my friends about Land Rover. You guys are the best.
Above and Beyond! - Vicky Leto
This is my second time leasing with Land Rover Huntington and once again I had the pleasure of dealing with Richard Cohen. He is outstanding in customer service, extremely patient, a true gentleman, and the person I highly recommend to see when visiting this location.
Once again he managed to get me into the exact car I wanted and made the transaction a smooth and pleasant one. He is honest and compassionate and an outstanding person overall, that truly cares about his customers. Not enough words to describe how thankful I am. Also a shout out to Scott for showing me all the new specs and making it so easy to navigate it. Now to enjoy my new ride!
Good sales man ship - Kj
Very kind and professional handling
Ken was good in listening and showing me options and very fair when we negotiated the potential price for the Range. I happen to get another offer that was unbeatable
Horrible incompetent staff from the general manager on down! - Lawbider
Purchased a Range Rover 6-26-2018 today is 9-18-18. still have no reg. Temp reg expired car parked but still making payments. Constantly leave messages. No one calls back. I have to ask receptionist to walk over and demand someone pick up phone. Spoke to general manager again today and same excuse. “ will take care of it”. Money is owed to me and still waiting on reimbursement for a screw up they made and I paid for. Rated them one star because there is nothing lower. the day I went to pick up vehicle it was hit on the side. Had to be fixed. Bank check I gave them for vehicle ended up in my package when I got home. Had to mail it back to them. Still waiting for reimbursement of overnight fee. Can’t make this up if I tried. It’s like a circus at this dealership. The only person I will give credit to is Pete. He returns my calls most of the time and attempts to get me answers from a place that’s obviously broken.
Third world countries provide better service - Andy
The WORST service possible. This is my third experience with them. Dropped the F-Pace off for a scheduled service by 8 am. Was told service manager would be in later and would call to confirm issues. 2 pm now and have called and left message for service manager - no call back. Called reception again who says I can only speak to service manager but she is busy. Can't even tell me if car is being worked on or if it will be ready by end of day. Last time it took 3 days for them to fix minor issues. Just after buying the car, had crazy smell of something burning making my family sick. They said "it must be some plastic wrap burning". Turns out - after googling "burning smell in F-Pace" - the internet is lit up with differential fluid leaks in new F-Pace's. Service advisor had no idea. Replaced the differential within 15 days of picking up new car. This service is the worst possible - third world countries provide better service - never again to this place!! All other reviews HAVE to be fake.
Unethical Business - Susan
Saw a pre-owned car available online on the Land Rover Mt. Kisco website, spoke with a sales rep and reserved the car. It was a 2004 Mercedes that was traded in and available on their lot. Got to the showroom and the rep couldn’t find the key to the car?? We asked to see it anyway and it was in the back of their lot not cleaned and clearly in need of TLC. We wanted it but needed to drive it first so the rep said come back Friday. He calls the next day and says it’s not for sale anymore. I said but we reserved it for 72 hours! He said it needs more work than we would be paying for the car so they were going to send it to wholesale. Why would you list a car if you don’t already know how much you need to put into it to get it toad ready??! Someone clearly working there wanted the car and took the key. Very unprofessional to list it for sale and then take it back. Shoddy business practice. Satay away.
Lack of Integrity ( Oil Change of 542.72USD ) - Darwin
Service on 06Aug18,
I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come back to pick up the car they give me a bill, I trust them with my credit card, and I left home. I was surprised when I get home they overcharge me 343.72 USD. They said that I had authorized a performance that was due at 16k, but my car has "13k," and I lease the car with "8K". I take the car for an oil change, and I have not authorized anything else, this is a lack of integrity. How can I trust someone like that? We trust the dealer because we feel safer but I think next time I will go to my BMW dealer because they told me their business is to make the customers have the best experience possible so I can recommend them to my family, we have a reputation to protect and is not worth it to try to play smart. I have not clue about the culture of this Land Rover of Parsippany dealer that makes the rest of the dealers feel ashame.
Review of purchasing a Range Rover - gtaflin
I had the absolute best experience here. My husband and I purchased a Range Rover from Alan, and I cannot begin to explain the amazing experience we had working with him. He has truly changed our view on purchasing a car. I would highly recommend them for any car your purchase in the future !
Gab & Joe
Customer Care Issues - hlrlmm
My husband brought our 2014 Range Rover Sport HSE in for its year check up. The required service could not be completely performed because there was an upgrade that could not be downloaded. Another appt. was scheduled. My husband took the car back, the upgrade was downloaded. However, the next day the rear wiper was not working. In addition, as a result of the upgrade downloading, the pairing of my phone to my vehicle was erased. The rear wiper motor had to be ordered and we were to be contacted once the part came in. I telephoned the dealer approximately two weeks later, on Monday, December 8th, and the salesman I spoke to advised me that the service department was closed. I asked if I could be transferred to an answering machine and was told there wasn't any. I then requested him to leave a message; and in the middle of my explanation, he stated he was just taking my phone number and would have someone call me back. (This gave me the impression he didn't want to hear about any problems I was having; I already bought the car!) Unbeknownst to me, my husband likewise called Monday and was told the Service Dept. was closed. No one telephone either of us back; we had to make follow up calls, which should never happen. I'm hoping that the issues I am presently experiencing can be resolved on this third appt. I drove my RR for a year without any issues. I'm annoyed that we bring our vehicle in for a standard one year check up, and have been back two additional times for unresolved issues. We live 45 minutes from Southampton, and making 3 trips to the service dept. is not only an inconvenience, but time consuming. My husband purchased this vehicle for me. We previously owned a Lexus car (8 years) and SUV (3 years), (sold to friends and relatives who are still enjoying their vehicles) and presently own a Bentley as well as another Lexus SUV (1 year), and all are/were exemplary vehicles. I hope we didn't make a mistake, that what we experienced was an isolated incident and not a common occurrence. I selected YES, to the above question 'Would you recommend this service center?' because everyone deserves a second chance. This is our third trip to the service dept., which I expect to be our final trip to resolve the above issues.
Land Rover Princeton