outstanding service and owner experience - Jeffmini
From the moment of entry to exiting an outstanding service and owner experience.
Service was performed as necessary exactly as discussed. A really good experience
Top Reviewed Specialists At This Dealership
MINI Motoring Advisor
Suditi's customer service is great - Her Beamer
I worked with Suditi Bala-Chin and she was great. She's professional, friendly and she returns phone calls and emails promptly. It was a great experience working with her and I would highly recommend asking for Suditi when visiting the dealership.
Everyone that I spoke with at the dealership was very nice and friendly.
Excellent Sales Experience! - BimmerM3
If you are in the market for a new BMW, I strongly encourage you to stop by BMW of Freeport to see Alex and Sam. Their expertise and professionalism with the BMW product is of the second to none. My girlfriend and I are the proud owners of a 2018 BMW M3 Competition. The car is phenomenal! But the truly exceptional sales experience with these guys is what makes us come back. We are on our 3rd BMW and we'll be back for more. I highly recommend them and BMW of Freeport. Keep up the excellent work!!!
Senior Client Advisor
Great Experience - hmg2916
Everything was great, first time part of the mini family. Terry and Gregory were fantastic, easy to work with. Would recommend them to anyone looking to purchase a mini..
Easiest car purchase ever! - Love my Mini
I cannot say enough good things about the experience I had at Mini of Fairfield County. I found a car I was interested in on their website and sent an email requesting a test drive. The next day I received a message from Barbara Reiniger and arranged a test drive that weekend. Barbara worked with me to find a good time to come and personally met me outside when I arrived at the dealership. She took me out on a test drive and showed me all I needed to know about the car. After placing a down payment on the car that day, I returned the following Friday to pick it up. Not expecting to have to take a train to Darien, Barbara was there to meet me at the station and take me to the dealership. She went out of her way to be of service and I could not have asked for a more enthusiastic, accommodating and helpful sales person. She was a true pleasure to work with and I would highly recommend her to anyone looking to purchase a car at Mini of Fairfield County.
Open communication/Very helpful for out of state purchase - thegashlycrumb
Princeton Mini came to our attention because it had multiple cars in inventory that matched what we were looking for and they were offering great incentives.
Alex was very helpful in communicating with us via email and over the phone regarding our potential purchase. We appreciated his open, honest communication and no game playing that let us know our out the door price in advance.
Joel helped us when we came to take delivery and was so friendly and welcoming. I loved the tour of our new car and all its MANY bells and whistles.
Mike also helped us in person and didn't hesitate to find a solution when an unexpected wrinkle arose in our purchase.
Only negative was that the sales process ended up being longer than expected because the dealership was shortstaffed at the time, but everyone consistently checked on us and offered drinks and snacks to make sure we were as comfortable as possible while we waited.
Great experience leasing Mini Cooper Hardtop - ArsenandVanessa
My wife and I had a great experience getting a Mini Cooper hardtop lease at Mini of Manhattan. Alexander "Sasha" Lezhen was very excited to work with us and made sure that we were very happy with our selection. He was very responsive over email and text and made sure that the lease application process went as smooth as possible. Sasha was very personable and not at all pushy or trying to up-sell us, he made sure that we got the car that matched our needs. I would not hesitate to recommend Mini of Manhattan to any of my friends and would strongly suggest that you make an appointment with Sasha! Happy Motoring!
Never take your mini here!! - Felice
Worst service center ever! I took my mini here for an oil change and they dented the car. The second time I took it here for an oil change they performed unnecessary work on my car without authorization. They never called me to discuss or mention the work. When I went to pick up the car they just told me about the work they decided to do and tried to charge me almost $200 for it. The third time I took it here because my engine light was on. They said the thermostat needed to be replaced. Had it replaced, picked my. At up the next day, and the heat was not working. ( the heat was working just fine when I dropped it off). Took the car back, and they said there was a faulty seal in the thermostat and they would fix if. Picked up the car the next day, and heat is still not working. I gave this service center three attempts and each time they gave gotten worse and worse. I will never take my car here again and would warn anyone against taking their car here as well. They are multiple complaints against this service center on the better business bureaus website.
A good experience and couldn't have asked for more. - Praneetha
We purchased a 2017 Used Mustang here and this is our first time business here and the experience has been great. We have been treated exceptionally well by Dawn Morgan. The finance director Jeff Berger kept in mind about a few of our concerns and handled the pricing based on that. Will be happy to shop at them again.
Best experience of buying a car - John Chacko
I had a fantastic experience at Morristown MINI dealership. Walked in at 415pm on Saturday, 2 weeks ago. We were driving out w car at 620pm. This is the shortest time I had buying a car. My daughter and son were with me and they had positive experience.
Thomas was awesome! Best sales experience I ever had. He kept us engaged, he is knowledgeable, funny, and made the whole experience a pleasure.
One thing I dread is the financing part of buying a car but Matthew made that part very easy. He was not pushy, courteous, and made the process very quick. He seems to understand my thoughts process.
Thanks to Morristown MINI dealership for saving a lot time for me and not wasting time going to several dealership to a good deal.
I Love My MINI - Bgf11
I was searching for a pre-owned Countryman for a couple of months. During the search I dealt with all sorts of high pressure, "we'll finance anyone" dealerships and I had accepted the fact that I'd have to buy a car from one of these dealers because they were the only ones who seemed to ever have the colors and options I wanted. Over the course of my search my boyfriend started looking at the MINI Paceman and was referred to Mark Wyatt after the 'big' Long Island dealership told us the best they could do on price was to take off $80 and deliver the vehicle unwashed and without gas. Long story short is I wound up at Mini of Southampton and they had a certified pre-owned mini countryman with everything I wanted. Mark and George gave me a great price and I just took it. No haggling back and forth, no games; I just wanted this car and more importantly I really wanted to buy it from Mark and George. Mark got me approved for 1.9% financing on the spot and we were good to go. Unfortunately I had an issue with my license which delayed delivery about two weeks, but again George and Mark were great. They assured me my car wasn't going anywhere and I was in good hands. Eventually delivery day came and it went as smoothly as possible. Mark took a good 75 minutes showing me how everything worked and reassuring me that he was always there if I have any questions. I love my MINI and it's even more enjoyable since the buying experience was so great.
Got our first MINI on Saturday. Enjoying the car, mostly... - sojanzz
Got our first MINI on Saturday. Enjoying the car, mostly due to the smooth buying process, thanks to Westchester MINI and especially Robert Finkelstein, Motoring Advisor at W. MINI.
With all my three previous car purchases, I drove home regretting about paying/signing up for some thing or the other. However, at Westchester MINI, Robert made it pretty straight forward, knowing what we wanted, and calling us to inform us when something fitted us with absolutely no pressure. He went an extra mile to get us the best finance deal and explained in detail whatever we asked. Drove out of the dealership happy!
I totally recommend Robert and Westchester MINI with the greatest pleasure if you are looking for a MINI!
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