I’m a JEEP GIRL now - Red123
So far my experience with dealership has been great. Allen responds quickly if I call him with questions about my new Jeep. When I picked it up he setup my U-Connect system for me and showed me how to use everything. He is a keeper.
Awesome Journey - mayzaluz77
El trato desde el momento que llegamos fue excelente. Carlos Montes junto con Vidal nos ayudaron y orientaron excelentemente bien. Nos mostraron las mejores alternativas y se tomaron todo su tiempo. Nos sentimos muy acogidos y confiados. Le recomendaríamos la ayuda de los dos a cualquiera. En el departamento de finanzas el trato fue muy bueno también. Nos llevamos a casa el vehículo soñado para nuestra familia. Muchas gracias Carlos y Vidal!!! Definitivamente fue un “Awesome Journey”
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Sales & Leasing Consultant
Jon Gonyer is excellent very professional sales person - Hutton
Jon Gonyer excellent very professional Sales person very easy to work with with will always recommend him make you a good deal. sold us 2018 Dodge Charger plus F8 green . Son Very happy with his 1st car will always refer and recommend Jon . Thankyou ..
Sales Consultant/Product Specialist
Product Specialist / Ram Expert
Anthony Correa - Mark123
Anthony was extremely knowledgeable and helpful. He answered all my questions in a professional manner. I would strongly recommend buying a new or used car from him.
Master Sales Professional
Amazing - Latow20
Bought my wife a 2018 Jeep grand cheerokee and the process was very easy and painless. If you’re lucky looking to buy a vehicle go see mark
Sales Rep / Commercial Sales / Agriculture Specialist
No Hassle - Michael
Good folks made the whole thing very easy. Very pleased with the sales staff and the managers. Had my previous vehicle serviced here and am very pleased with the Service Department.
Veteran family get a NEW NEW ride!!!! - Bishop42383
Last month my daughter and I came here originally looking for a newer used model Dodge Journey. Our salesman name was Omandi. Perfect gentleman. Answered all questions and took my trade in. He broke down how I would actually be saving money if I went with NEW NEW. The sales manager worked his magic and came out to tell us "Congrates the 2018 is yours" I almost burst into tears. My whole life I have NEVER had new new. Always had used and always had to worry if something was going to break down with me and our kids in it. This dealership by far beat ALL of my expectations. They got my daughter who is 8 involved in the deal by answering her questions which made her feel good about coming with me. Every person that we talked to made us feel like family instead of just another number on a chart for the month. By far I will be coming back to them for service and anything else that we may need. Because of them I dont have worry about if my vehicle is going to break down when I'm sitting at idle or if I need to drive over an hour to a doctor appointment. I cant brag enough about this great dealership. If you want to be treated like you deserve to be treated GO TO ORLANDO DODGE!!!!! on colonial!!!! By the way my salesman still contacts me and ask me how the vehicle is a month later!!! Do yourself and your family a favor and go there first, you will NOT be disappointed!!!!!
New car - Bbarr
Great customer service. Shawn was easy to work with and understood our needs and budget. He was willing to work within our budget and find us the car we needed.
Great service manager - Rsorelle
I had questions and service answered all my questions. Even sought out the advice of one of the techs. I plan on making this my dealer of choice.
Exceptional buying experience - Mickey2018Ram
I've purchased 20+ cars and trucks over the years. This is by far the best experience. Amazing communication and customer service and ZERO sales pressure.
BEST CAR BUYING EXPERIENCE EVER - Tammy/Richard
By far this was the best car buying experience ever. Paul Ives top notch old school salesman. No pressure went out of his way to get us into the vehicle we decided on. The whole purchase was smooth. Every one there was very professional. Will never buy a care anywhere else.
Oil change - Nhickey
I received a Routine oil change, was offered other services and my service rep was training someone new. Busy as always on a Saturday, but great service!
Purchased used dodge ram they didnt do recall - No
Left me on the side of road never did recall before they sold truck all i got from gm Brian was im sorry! Dont buy from them!
Had a fabulous and low stress time at advantage. - Sai1977
Janene and Jamie are superb people and salespersons. They worked with me in my situation and offered up ideas to get the issues solved. Very kind and low stress for sure. Recommendation will definitely be coming.
Parts Department and Service Department Suck! - putter12
I had my 2005 PT Cruiser in to get the convertible top repaired as the cables snapped that lifts the top over the vehicle. They then charge me $165 to diagnose the problem, even before they can resolve the issue.
The service tech comes back and says that I have to replace the entire convertible lift system totalling over $1,600!
I tell them that I can't afford that and then go to their parts department and order the cables and spring that I suspect will resolve my issue. Their cost to me for cables and springs is over $165. They only order only one cable. I thought for that price, it was for two. The parts take over 10 days to arrive and I had to call the Parts Department to find out where's my order.
I then decide to have their Service Department install the parts. They call me back a week later to tell me that it's too complicated to repair. They want to again, replace the entire system
I've never met so much incompetence in my life. I will never recommend Napleton to anyone and never purchase service, parts or anything from this worthless company.
3rd Time Purchas - Precise Audio
I have now purchased 3 commercial vehicles from Charles Lupo at Daytona Dodge, and the service is always excellent. Charles knows how busy we are, so he works really hard to complete all requirements before asking us to come down to the dealership. Each and every time, it has been a smooth transaction. I highly recommend Daytona Dodge, and all of the staff.
Wait over 20 minutes for service dept to answer phone - jla
I had issues with my brand new car with only 16K miles on it that Napleton Clermont sold to me. I was waiting on the phone for someone to answer for over 20 minutes each time I tried to call the service department to get an update on my vehicle (I called 3 separate times in a single day). The service department is severely understaffed, lacks training in basic customer service, and most importantly they do not care about you, your time, or your vehicle. They only care about charging you exorbitant prices for basic services on crappy vehicles they sell you. My vehicle now smells like a garage with lingering cigarette smoke.
Central Florida Chrysler Jeep Dodge Ram
Express Lane Manager/Digital Commerce Coordinator
Greenway Dodge Chrysler Jeep
Hurley Chrysler Jeep Dodge Ram
Phillips Chrysler Jeep Dodge Ram