The absolute best dealership I have ever worked with. - Elgin2k
ABSOLUTELY THE BEST BUYING EXPERIENCE OF MY LIFE!!! Joel took my car buying experience and perception to new heights I have never witnessed. I came from Miami on a whim, interested in a very particular trim and model. Orlando Infiniti only had 1 vehicle in stock with these specific parameters, and just like Joel had promised, I would be walking out with it. "If you're in the market for a car, we make sure you leave with one" he said, and boy was he absolutely right.
Where to begin, first of all I thought I had been going to the best Infiniti in Florida where I used to purchase in Miami, wow I was wrong. Not only is the showroom beautiful and state of the art just like the service bay, the level of service at this dealership is just unheard of.
Before even arriving to the dealership, they assured me the car will be out when I get there and valet will leave it up-front for me. They cater to every aspect of the process, not only was Joel the MOST TRANSPARENT of any dealership I have ever worked with, they were totally forth-coming in the process, and the honesty was off the charts.
I was just stunned at how eager I was to sign, I was so happy and in such a great mood, I normally have a miserable experience in my 10+ years of car buying, Such an eye opening experience. I mean usually it's the salesman and me Vs. the finance manager but in this case Gabriel the finance manager at Orlando Infiniti was also on my side, calling IFS pleading my case to them and doing anything in his power to pull the absolute best deal he could.
GUYS YOU DID THE IMPOSSIBLE, YOU MADE ME FEEL GOOD ABOUT MY PURCHASE AND MADE ME FEEL GOOD DURING THE BUYING PROCESS. NO SMOKE AND MIRRORS, THEY ARE THE REAL DEAL! THANK YOU FOR THE RIDE OF A LIFETIME, I WILL BE BACK FOR THE NEXT ONE!!!
Top Reviewed Specialists At This Dealership
Sales & Leasing
Scam Alert! Find another Jaguar Dealer for Service! - Dprince0003
I just had a horrible experience at Jaguar Orlando! I called and scheduled an appointment to have my Jaguar serviced as my vehicle notified me it was time. I was told my vehicle's service was covered when I called to schedule then went out of my way to accommodate the limited times they had available. When I arrived I was ushered out of my car to a sitting area to wait. After waiting for a while I was approached by my service advisor. He took me into his office and asked how I could be helped. I explained again I was there for scheduled maintenance which I believed was an oil change. He then informed me my alignment was also off and needed to be fixed in addition to the scheduled oil change I had to inform him of. Finally he informed me I'd be looking at $500 for the visit even though I was told it was covered. "Sorry" is all I got for the inconvenience and misinformation from the service department. It's not about the money, it's the principal that I was brought in under false pretenses. I left without service and will go out of my way to any other dealer to obtain service for my vehicle. I suggest anyone thinking of visiting Jaguar Orlando reconsider and find a true team of professional Jaguar service advisors as you won't find it here!
I had a great experience getting my older Jaguar serviced... - jagmike45
I had a great experience getting my older Jaguar serviced at Island. The service department was fast and very professional, they really do have good Jag technicians at this dealer. I wish I could rate them higher then 5 stars!