Oil change - Donna Armstrong
Want there without appointment ,they took my vehicle right away didn't have to wait long ... very courteous making sure everyone was okay asking if I would like a cup of coffee or anything else to drink
Top Reviewed Specialists At This Dealership
A great car buying experience - sarah
Bought a Ford Flex last week. Raphael was extremely helpful in showing me all of my options. The two people that worked with me from the finance department were extremely helpful. I love my new car!!!! I would recommend this dealership.
Thank God for this Guy! - CherylWhelan
I'd like to thank Dustin Ketchum for his tenacity in dealing with me and my husband. I was a very satisfied 2015 Edge owner who had racked up more miles selling real estate than my lease would allow. We stopped in twice then finally Dustin found the perfect match to put me in a 2018 Edge. We were all about keeping the monthly payment low and Dustin was able to work with us. Thanks Again!
Service Dept.. Oil Change. Good Experience - Carrie, Ford Lover
I chose Parks Lincoln for bringing my new Ford Escape in for it's first oil change. It's location is close to where I live. Where I purchased the Escape is in Apopka, quite a distance farther for just an oil change. I called the Service Dept. the day before to make an appointment, and was able to get in the next day, at the time that I wanted to come in. When I arrived, I parked my car, and went into the customer area of the Service Dept. The lady who works at the front desk was friendly, and invited me to have a cup of coffee, and said that the Service Advisor, Traci, would be right with me. Traci, the Service Advisor, is cheerful, and took care of everything. She made everything go smoothly, from the beginning to the finish. I really appreciated the vacuum cleaning of interior, and the car wash included in the service. I felt good about going to Parks Lincoln.
My favorite dealership. - RobtPJ
I have bought many new cars in my life from Mazda, Ford, Porsche, & Lincoln. This is the best dealership I have ever experienced. I have always been treated in a courteous & professional manor. Any needs, or concerns, that I have ever had have always been completed to my satisfaction. From sales to service, I give them an A+. Robert P. Jones
Tell you everything you want to hear and do nothing.. - Unhappy
I would give no stars if I could. I would like to Thank FORD , Island Lincoln, the engineer, and service tech for nearly getting me and my family in a wreck this weekend. I have had Numerous Problems with my new Truck, from engine lights, back up camera, nearly ended up in a ditch, due to my brakes. I have asked to have these things repaired. I've taken pictures, video's, had my truck sit at this dealer for 10 days with nothing done or very little. This weekend I was in Jacksonville and if you have ever been in Jacksonville, Florida you need your brakes. After having to pump them several times, they would not pump anymore nor would they stop my vehicle and I almost ran into the back of someone. Ford what is it going to take before my truck is repaired or replaced.
Horrible Service - herman1955
Stay away from Brian Gurney. Big Liar!!! They misdiagnosed my car and wanted me to pay $550.00 and drive away with the same problem. I returned and they refunded me after looking over the car again. I went to drive away for the second time now and notice this time my hood would not close and I told Brian and he tried to blame me for it being that way all along just after he had told me that they would never work on my car again. How rude can you get. I told him ok and I would report them. He said wait I need to get my boss and he did. He tried to tell the boss that lie about he thinks the hood was out of line all along. He did not write it down or ask me about it. They tried to fix it two days later but it's still out of alignment. This is awful. Stay away from these guys especially Brian. Big Liar!!!
car was advertised as having satalitte radio. Was told I... - mark2374
car was advertised as having satalitte radio. Was told I needed to subscribe to it. Fine, but I don't see that option anywhere and when I call the dealer, i'm told he will get back to me. 2 weeks later, I'm still waiting. received only one key. when I called to ask if another was available, was told he will get back to me...still waiting.