Professional Customer Service - BMW to Porsche
Thank you for the courtesy check call yesterday, it was nice talking with you.
I have been a BMW owner since 2009 and this is the first time I’ve received a courtesy call from the General Manager. I can say by far BMW of Ocala and Porsche provided the best customer service. Everyone I encountered from the service department to sales was professional, respectful and happy to assist. Mr. Brent Gustafson provided excellent customer service. He kept me up to date on the status of my car and ensured a loaner for the duration my car was in the shop.
Mr. Ron Bertrand and his team (Darnell Riley and Steven Simpson) were friendly, helpful and knowledgeable and are working together to ensure I find the right car for my next purchase of either a BMW or Porsche.
Overall both dealerships were bright, open and inviting. Another plus is that you also had my favorite Lindt chocolate candy as well.
I am happy to give the dealership 10 across the board when I receive the online evaluation from BMW. I have also provided my comments on the DealerRater.com site today.
Thank you again.
PERFECT - Pigaormandy
Perfect the best experience we ever had purchasing a car. Couldn't be more helpful. Friendly, couldn't have been anything more we could ask for. Would buy from them again. Dylan was the best...
Vehicle purchase - Turtlefastnick
Great dealer, amazing staff, everyone knew what they were talking about, bought a vehicle and the purchase went as smooth as I wanted.
Thank you guys!
The best car buying experience I’ve ever had - David the farmer
I bought a used Porsche Cayman from Porsche of Ocala. Everything about the experience was easy and pleasant from start to finish. Scott even sent somebody to the airport to pick up my son who flew in to drive the car away. These guys were not at all pushy, but straight up honest. I wish all my car buying experience us where this good.
awesome experience, one of the best - faizsalti
i traded my bentley bentayga, i have shopped at many dealerships, and this was truly the best Alan and Lisa were great to deal with and i love my new car!!!!! Highly recommended,