service center woes - 19Diamond
Yet again not thorough with processing of service line entering the service bay. I had a scheduled appointment not sure of others waiting. Need to find other ways to address those with appointment scheduled and those driving up on that day for service
Top Reviewed Specialists At This Dealership
Ford Sales Specialist
Well-Treated, Happily a New Owner - bgk18
Bill Williams was my salesman---courteous, conversational, genuine, authentic, and focused---no gimmicky stuff. He put together an offer that worked, smoothed out some details, and we agreed on the deal. Very seamless and straight-forward. He and the team eliminated the need for a paperwork re-visit in order to take possession of the car---that was a great relief, the icing on the cake, above and beyond. Justin and Midge in finance were equally terrific and courteous---a total pleasure---the way car buying should be!
New And Used Sales Consultant
Ford Lincoln Sales Specialist
Good used car purchase experience! - JohnS
I purchased a used Volvo C30 from Kindle this past weekend. From my first call to the visit, the test drive and through the purchase process, Tom McAteer was very courteous, helpful and professional. He clearly disclosed some of the known issues with the vehicle so that I knew what I was getting. The financial and paperwork processes were very smooth when working with Karyn Lehmann. She was professional, friendly, and very sympathetic to my son and his having to learn to drive a manual transmission vehicle! Overall, a very pleasant experience at Kindle Auto Plaza!
Sales and Leasing Master
dealership review - F-150
Our sales consultant, Wendy Phiel, was very friendly and helpful. We returned to this dealership because our experience in the past with both sales and service has always been very positive.
Awesome Experience - swtbasil85
Yesterday I purchased my first car.. Bill Tarter and manager Michael were wonderful..
Being a first timer they were very patient with me .. on explaining everything to me in terms that I understand.. Scott the financer also was very good on explaining to me..
Bill Tarter is the MAN!!! Brian Hoskins Ford in amazing..
Courtesy Delivery Specialist
Bought 2 cars - BruceAbbe
Laverne is great. We have bought from him before and that is why we went back again. We actually bought 2 cars that night and kept him and the staff there until 10pm. Dylan Castelli the salesperson was very ammoniating as well. I am a pain in the butt but he never broke down, always remained professional. Doug was great as well. Didn't beat us up trying to hard sell us on a lot of options.
Sales and Leasing Manager
Sales & Leasing Representative
Good experience - Tundra
I met Mr. Dan Strover a very professional and pleasant man that went out of way to get me the best deal that satisfied me. I will definitely recommend this place to all my family and friends. Thank you Dan
Pre-owned Sales Specialist
Very friendly and helpful - Ralph H.
Very friendly, Great atmosphere to purchase a vehicle in. Explained every aspect of what was being done throughout the process. The buying process was made as easy as possible from the time I called to the time I walked out with vehicle, Definitely going back in the future.
Internet Sales Manager
Awesome place to buy a car - mustangman
Dealt with Damon Pappas. I came in told him what I wanted to achieve. He helped me find exactly what I was looking for and had me on my way in record time. I would recommend doing business with Haldeman Ford and Damon. Thank you.
General Sales Manager
Lincoln Complimentary Service - bud
Have been loyal to Nazareth for many years. Ralph Nittoli is great, friendly and offers maintenance suggestions.
Additionally, I have never had a problem when scheduling an appointment.
The Lincoln I've been waiting for ! - wckline
I always have been treated like family at Manderbach Ford, and this time was no different. I explained to my salesman John Patton what I wanted and he got it done. John has been my salesman for many years and their is a mutual respect between us. I also look forward to the first class service department as it is needed. Tanks again for a job well done.
Sales & Leasing Specialist
EXCELLENT SERVICE - Whats the scoop
EXCELLENT EXPERIENCE IN and Out Relatively fast friendly people have been dealing with this Dealer since 1971 will always come back for service and repairs
Outstanding Sales Team - glennpfeil
Sales experience was exceptional. From the sales manager (Frank) to the Salesman (JJ) to the finance manager ( Bob). The purchase, the delivery, the financing all very efficient.
Used Car Manager
Awesome car buying experience - Rumby
Randy, our sales associate, was very personable and knowledgeable. He helped make the right decision in purchasing our new truck. I highly recommend Miller Ford as your next dealership!
Trusted Vehicle Advisor
With two sets of twins, I desperately needed a bigger car! - Mommy of two sets of twins
I can not begin to say enough how thankful and blessed I was to have Maria Moran and her team at Bethlehem Ford help me get into my 2018 Ford Explorer. With a not so great credit score, the odds were against me. Maria made me feel comfortable and confident she would do all she could to help me get into the beautiful spacious 2018 Ford Explorer I so desperately needed for my quickly growing family of two sets of twins. My first set , 11 year olds and my second set ,infants requiring the oh so bulky car seats(picture all that in my 2004 Acura). Maria seriously did not give up on helping my family get into a much needed SUV. She was very professional and easy to talk to. Communication whether via text, email, phone or in person was always prompt and honest. Maria and her team truly went above and beyond for my family and for that I will always be grateful. Thank you Greatly!!
New Car Manager
New car purchase - April2017
I bought a 2017 Explorer and had certain extras that I wanted. AJ Eastlack went over and above to work with me and get me exactly what I wanted. When getting ready to purchase this vehicle and do the paperwork, AJ, Fred and Matt were accommodating, friendly and answers all my questions. AJ also went through everything about my car and made sure all of my questions were answered before I drove off the lot. I recommend ACE FORD to all of my friends. Always a positive experience.
AMAZING ALL AROUND - mg98989xx
Paul Conrad was exceptional to work with! He is just one of the many who assisted me through the process of buying a used truck. The used car sales manager was very transparent on the sale and condition of a used truck which truly enabled me to make an informed decision about the purchase. This started from a quick message into internet sales, which was amazing as well. All in all I would recommend that everyone give this business a chance. Shopping for a vehicle is a click of a button these days, but if you ask me, this business makes that click of a button disappear quickly as the personal attention is above all!
The Nicest People Ever! - Adam21
The team at Echelon was outstanding. Not only did I get a quality product with my new Explorer, I had the best car buying experience of my life. Pete stayed in contact, listened to my needs and helped put me in a great car at a great price!
Chris, the Sales Manager, also stayed in touch and was genuinely working to help me find the right car.
Everyone we came in contact with from Pete, Chris, the Finance Manager and even the owner treated us so well! They have a customer for life.
Excellent buying experience!!! - Ryan Browning
I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!
provided excellent knowledgeable service - deni08327
the staff was friendly made you feel right at home they were knowledgeable and able to answer all of our questions and worked to get us the best deal with all the breaks they could give us the service was wonderful an all around great buying experience we felt they were honest and honestly looking out for our best interest thank you so much David Sage an excellent sales rep
Best car buying experience, EVER. - Beccaluvsherexplorer
The best and easiest car buying experience. From start to finish, we had JT's full attention & time. We got exactly what we wanted at the price we needed.
Good experience - Jsparks
I was told it would take 2 hours but they were able to have it done in an hour! Very pleased it didnt take that long.
service really great - DHW 1
I had limited time frame get my first oil change. They were able to get it do in fast and efficient manner and at a fair price.
Many Thanks to SamRahnam
Excellent!! - sanatan22
Great customer service. Nice team. Specially Mr. David Spinieo. I had an amazing experience buying a 2015 Ford Certified Escape SE. Looking forward to having a great relationship. Will recommend to friends and colleagues for sure.
Working with the Malloy brothers was just a great experience - Jn33
After visiting 3 other Ford dealerships trying to find the F-150 I was looking Ford I felt at times I was getting the run around. I was driving by Dumphy and stopped in I saw a truck I really liked and we had a deal within 45 minutes.
Love working with Mike Calabrese - Rbosler
Once again Mike worked with us with the purchase of our new car. It was easy, quick and enjoyable. Met all our needs in our budget.
GREAT CAR AND DEALERSHIP!! - feingold
We enjoyed working with Joseph Benigno, Jr. No high pressure. When delivering the car, he made sure that I understood the controls and answered all of my questions. Overall pleasant buying experience!!!
Flat tire FIXED! - Sean
I have a leased 2016 Price Toyota RAV 4.
Had a flat. Called Price Service they said "come on down".
I "came on down" and they didn't have the tire in stock. WHAT? Your #1 selling vehicle and you don't have replacement tires for them? "It'll be in later today" they said. "Great", I sad "because I won't be". and out I went.
I head back towards my home in Wilm, needing to stop at Lowe's and while rolling on a temp donut tire I know iv'e got to get real here.
I see that "Quick Lane" service store and think....hmmmm, pul in here and see if they can help.
WELL, I was in Retail for years and this experience IS HOW YOU RETAIL.
This BIG DOG at the counter (#767 maybe) says in a very calm and caressing voice.."may I asssist you sir?" Long story short, they had to go get the tire from some tire store (more than Toyota offered right here). The entire event took 1 hour exactly as was promised by the Big Guy.
THIS IS RETAIL. A great friendly positive problem solving front desk 1st rate representative. That was #767. It was $40 less than Toyota quoted even.
The fundamental lesson in Retail is to "make a new customer every day and keep the ones you've got". The BIG way soft spoken, profeesional, king guy IS the definition of Retail.
Way to go #767 and Thank You!
WASTE OF TIME! - Brandon Moris
Let me start this review by telling you a little about myself. I am a first responder with very few days off, and hardly any weekends off. I decided to head to Ciocca Ford of Quakertown on Saturday 03/10/18 to purchase a new 2018 F-150 because I knew they had a large selection of vehicles. Being this was my first weekend off in over a month I really wanted to get into a new vehicle as I was out of a vehicle. I arrived at the dealer at 0855 hours because I knew they opened at 0900 hours. I walked in and was immediately greeted by a salesman. I knew exactly what I wanted and the options I wanted so I told the salesman exactly that. I looked at a truck that was on their Quakertown lot but it was not really what I was looking for. They were able to locate one at Ciocca Ford of Souderton which was exactly what I was looking for. After test driving it I decided this was the truck for me. They ran my credit and I was approved. We negotiated what I thought was a pretty decent deal. I was told it was not going be long to go into financing and sign papers to purchase the vehicle. About 1 1/2 hours went by and I was not in financing yet. I saw other customers that arrived after me go into financing before I did. I asked my salesman how long, and her never gave me a specific answer. He then disappeared a for a few minutes and came back and said the group that reviewed my insurance declaration page questioned it for some odd reason which is why people were getting into financing before I was. Another half hour went by and I still was not in financing and at this point I did not see my salesman for 15 minutes. I was extremely frustrated and felt as if I was not a valued customer. At one point I thought they forgot I was even there because all I had to do was sign the finance papers and leave with my new 2018 F-150. After all the waiting and my patience wearing thin, I decided I was going to take my business somewhere else. Leaving Ciocca I felt neglected, not valued as a customer, and wasted almost my entire Saturday off. It was 1430 hours when I left and I still did not have a vehicle. Words can not explain how disappointed I am with the experience I had with Ciocca, and I hope no other customer is treated the way I was or has to feel the way I felt when I left Ciocca. I was already almost half way home which is 45 miles one way before I received a call asking where I was. I explained to the manger why I left and he agreed it was a total “mess-up” on their part and had no explanation for what happened. He did try to get me to come back by taking another $500 off the amount I was going to finance but at this point it was not about the money. I would rather take my business somewhere else where I feel valued and as if my money is as good as the person next to me. I did not receive the Ciocca promise which the dealership “proudly” stands by.
Very Good - Nessy21
I just needed a quick oil change and tire rotation, I usually go to their Mazda in Conshohocken I had no time they took car of it no problem!
Kindle Auto Plaza
Springfield Ford Lincoln
Assistant Service Manager
Koch 33 Ford