Great experience purchasing my RR Sport SVR - marcvv
I had a wonderful experience purchasing my first Range Rover at Land Rover Princeton. Karen Covino was patient over many months while she helped me find the perfect vehicle for myself. She was professional and knowledgeable.
The entire staff including General Manager, Sales Manager were all very helpful and friendly.
Overall it was a positive experience and an example of how car buying should be.
Top Reviewed Specialists At This Dealership
Great car buying experience - Chris L
I have purchased and leased more than 8 different new vehicles in my life and Land Rover Main Line is by far the best car buying experience I have had. When I was shopping for my Range Rover I naturally checked with my local dealerships in the NYC area but was not very pleased with either the price or the quality of service. Fortunately I came across Land Rover Main Line and spoke to Bryan from sales who was courteous, honest and straightforward when working with him on my lease. Even though I am located in NY, Jenna and Bryan made the whole process very easy. All the paperwork was handled very quickly with overnight mail and they delivered my new car to me from PA to NY within a week from our initial contact. I highly recommend Land Rover Main Line even for people located outside the PA area.
Master Sales Guide
Pre-Owned Sales Manager
This was my very 1st car purchase - CeazE10
Jaguar of Willow Grove made my expwrience one to remember. They welcomed me with open arms and also made sure i was getting the best possible deal for my money. I would recommend andy one to this dealership. And Belinda Carter treats you as if you are family. I love my 1st time experience with car buying
Above & Beyond - purpleraina
We were in a bind when our brakes wore down to nothing while on a road trip. Sean was attentive and helpful from the get go. He was able to accommodate us right away and work swiftly to get us new brakes and tires and get us back on the road in no time. His pricing was fair and he and the service crew worked through lunch to get us back on the road as quickly as possible. We are very grateful that they took such good care us and kept us comfortable while we waited. Thank you Sean and to all the service guys who got this done so efficiently. We are very grateful!
First Class All Around - sarahrosner
After switching to another vehicle brand two years ago, I came back to Bennett because of their first class service and selection. John Lacy tended to every need and made our new vehicle purchase an overall fantastic experience. Never will shop anywhere else for my needs! Their kids playroom is certainly an added bonus!
Out To Lunch While I Sit Waiting and Nothing Gets Done! - This is my dealer review
Sitting here 2.5 hours now ... just asked you for an update on my car and you tell me that basically nothing has been done yet.... while also mentioning that the service team was out to lunch for an hour. Really? I take a day off work for this? You couldn't give me an update an hour into service that you would be out to lunch for a good part of the time and that my "laundry list" of items I came in for was going to take more time?! You didn't think to send me home with a loaner/rental ?? Even more curious why your online booking system even let me book an 11am appointment with the selection, "Wait for Vehicle", if your entire service department is out to lunch at that time!?
By far the most unprofessional service ever!
Ps ... one of the items on my list was to fix the keyless entry ... you said it was fixed (reflashed). Came out to test it. Still not working. Asken Len to test ... still not working. Then you tell me I only have keyless locking...come on guys .... keyless ENTRY has worked for me in the past .... intermittently. Now your shop foreman is telling me that my model doesn't have this feature??? It used to work AND my owners manual has instructions on how it operates. Sorry shop foreman, you lose on this one.
Other matters during this visit that were just as worse... rather than slamming this dealership any more, I asked the Service Manager to call me. Still waiting for that call....
Seems like you guys are more than just out to lunch!
Bad service and overcharged.issues just come after services. - Irony123
I was been customer here for more than 4 years. Actually, this is only auto shop I used to go. I used to like this place and I also recommend my friends to go there. And I spent a lot of money in In the their shop, they used to provided great service and customer service. But things change this year. It take me 17 days to get my car back for this small problem! They said they "renew" front shocks for me as they state it need to renew , but they initial said it's just error sensor message at the beginning. My auto friends said it's unnecessary and unusual renew shocks in 31000 mile. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. And my car was not having any shocks problems and drove perfect on the road, there is no shake or any unbalance feelings, In additional, My auto friends said it's unnecessary and unusual renew shocks until 75,000 mile after I picked car. My car is only 31,000 mile, and I never drive off-road. Also I just did complete service on August 2017, they check everything for me and They have assured me after each fix that my car is in perfect condition.They also did check suspension at that time. And My car only drove 400 mile in 5 month ,never drive terrible road and mostly my car stay in my garage. They have assured me after each fix that my car is in perfect condition, but I always end up having problems after short while. Same issue happened . My car has suspension problem error message” Vehicle Lean When Cornering” on end of March. This suspension should have been fixed last time as they promised, but still hasn’t been fixed. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. My car was driving fine before I did this service, after the service, my car have error message” Vehicle Lean When Cornering”. My car was driving fine before I did this service, after the service, my car driving is not comfortable as before. They may not fix the problem in detail and cut corners ,or they just ignore the real problem let the truck come back service again and again. I am really disappointed and unhappy about it!
Land Rover Jaguar Main Line
Land Rover Princeton
Encore Delivery Specialist