Everyone should experience buying a Lexus from John .... - jimbarone in PA
At least once in your lifetime! I have been purchasing new and used cars since 1981. My father was a used car dealer so I have had too many models to mention. Within the past year I had purchased a Range Rover Sport for my wife. She takes care of her vehicle as well as anyone I know and keeps them immaculate. We had multiple problems which included having to replace an engine (30k) and multiple trips to very uncooperative dealerships. Last time I said one more issue within next three months and we are selling the Rover. Didn’t go a well before engine light came on again. At that point first thing I said is “it’s time for a Lexus”. Her parents have had 6 of them over almost 10 years (3 each) and never had a vehicle in the shop once. They highly recommmeded John and from start to finish he couldn’t have made the purchase any easier and more professional than he did. He explains everything and he truly cares about doing the right thing for you. I’ve been a Realtor for 32 years and my business is all about service. John and the others involved in our purchase provided nothing less than exceptional
Service. Everything I’ve ever heard about Lexus stands true and quite frankly my wife and I both love her Lexus car greater in all aspects than her Range Rover. We will be Lexus owners for life and John will always be our sales rep.
Top Reviewed Specialists At This Dealership
New Car Sales Representative
Sales Consultant & Leasing Consultant
Great painless experience. - Ammar
Mr. Ali was knowledgeable about the vehicles and a great person to work with. He was straight forward about what can be done. This is also a testament to the folks in Finance that helped seal the deal. I had a wonderful experience working with Mr. Ali, and would be happy to get another car from him.
Helen was terrific - Dick1234
We just bought a new Lexus from Helen at Atlantic City Lexus. Had a terrific experience. Would recommend her highly. This is the third Lexus we have bought from this dealership and have been pleased with sales and service departments.
Buying a new 350 RXLexus - Bohen, l
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Sales and Leasing Consultant
Internet Sales Assistant Manager
Driving My First Lexus! - PamPusey
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
New Car Manager
Great Job!!!! - Seascape
This time at Thompson Lexus, I dealt with the salesman, David Hill, as well as his manager, Marc, As always this dealership is by far the best and the people are terrific.... knowlegeable and friendly. It is a pleasure to go there. I have been going to this dealership since 2004 and frankly I have a hard time going to other dealerships as they cannot meet the standards of Thompson Lexus!
David was a terrific salesman! He is low key as well as very knowledgeable and accomodating and he tries to guide you to the car that you want and that will meet your needs.
I also have to commend other employees as well.... Marc, the manager. He was great and easy too work with. Michael was also very helpful when I leased the car.
I need to give kudos to the service department !!!! Thru the years they have been great! And, I have to to give special recognition to the one who has always been the best and there for me.. ...Jillian!!!!
Best sales team around - Justin531
I recently bought a used car here and I could not have asked for a better experience. These guys are as honest as it gets when It comes down to sales. They informed me about all the issues that were wrong with the vehicle before I even took a look at it, which was outstanding. If you are looking for a great new or used car buying experience look no further than here. These guys are unbelievably good. Ask for Gary Koch if you head over there great guy very nice and helpful!
My mixed feelings - Hermit
I purcahased a used 2015 rx 350 several weeks ago. I made an appt for a minor problem which the service dept addressed quickly and were so friendly. I have an issue contacting my phone text to the car and they referred me to the tech dept and said the service dept they could me now. I walked in and told the receptionist I was sent over my the service dept. She was so terse and said they were in a meeting till 9:00 am (it was 8:59) and i said i would wait. She said they would only talk or help me unless I had an appt and basically sho ed me away. I sent the manager an email who apologized but it felt like a standard sorry whatever . I rode an hour to the dealership to purchase my car because i was told they were the best. It may sound petty but I’m not driving there again. My tech problem still has not been addressed despite calling (called several times before and asked for a call back ) and attempted to see their techs. Hope you have better luck
Service - Marc5523
Lexus of Lehigh Valley is the best dealership I have ever purchased a vehicle from. The sales process with Drew Lowe was extremely smooth and the service is just as outstanding. I will be purchasing more vehicles from this dealership in the future.