The BEST salesman in the business!! - Jaheadia Liburd
Saying that Bob Barrett is one of the BEST salesmen in the business is indeed an understatement! I have purchased several cars in my lifetime and my experience with Bob and Koons Lexus was easy...and with no pressure. The sale with Bob is more of a conversation to uncover your needs in a vehicle, and then he searches their inventory to find you the car of your dreams, or in my case several cars. If you are looking for a new or pre-owned Lexus go see Bob Barrett at Koons Lexus in Delaware he treats you not like a sale, or just another customer, but instead treats you like family. I have nothing but awesome things to say about my experience with Bob.
Top Reviewed Specialists At This Dealership
New Car Sales Representative
Rob Jacobs - Regina 70
Rob Jacobs gave my husband and I individual attention. We have bought Toyotas since 1980. This dealership gave us everything we expected from a dealership. Thanks Again Regina Broadbelt
Excellent! - LexusB0112
I worked with Scott Hallman and have purchased 3 cars with his assistance. He was informative, knowledgeable, experienced and followed up on all questions. When the car was delivered he made sure I was comfortable with understanding the details of the car.. Scott is an asset to the dealership. I have purchased cars from other dealerships but my experience with Scott was by far the most comfortable, courteous and reliable.
General Sales Manager
Buying a new 350 RXLexus - Bohen, l
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Sales and Leasing Consultant
Internet Sales Assistant Manager
Incredible Service - MTW602
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
New Car Manager
Super sales experience - mrp03
Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure everything was ready for us. Driving 6 plus hours was hectic, but he really make us feel comfortable about our purchase. Love our car, thank you so much !
Best sales team around - Justin531
I recently bought a used car here and I could not have asked for a better experience. These guys are as honest as it gets when It comes down to sales. They informed me about all the issues that were wrong with the vehicle before I even took a look at it, which was outstanding. If you are looking for a great new or used car buying experience look no further than here. These guys are unbelievably good. Ask for Gary Koch if you head over there great guy very nice and helpful!
My mixed feelings - Hermit
I purcahased a used 2015 rx 350 several weeks ago. I made an appt for a minor problem which the service dept addressed quickly and were so friendly. I have an issue contacting my phone text to the car and they referred me to the tech dept and said the service dept they could me now. I walked in and told the receptionist I was sent over my the service dept. She was so terse and said they were in a meeting till 9:00 am (it was 8:59) and i said i would wait. She said they would only talk or help me unless I had an appt and basically sho ed me away. I sent the manager an email who apologized but it felt like a standard sorry whatever . I rode an hour to the dealership to purchase my car because i was told they were the best. It may sound petty but I’m not driving there again. My tech problem still has not been addressed despite calling (called several times before and asked for a call back ) and attempted to see their techs. Hope you have better luck
Service - Marc5523
Lexus of Lehigh Valley is the best dealership I have ever purchased a vehicle from. The sales process with Drew Lowe was extremely smooth and the service is just as outstanding. I will be purchasing more vehicles from this dealership in the future.