SIX STARS OUT OF FIVE - bonnie l hogan
Jorge was such a kind man. No bull here....he truly cared to make my experience the best that it could be and was very successful at it. Never imagined I would be finding just the right car for me...In one day, drove one car, and out of the lot with a better rate I had when I initially went in???? That right there gives SIX STARS OUT OF FIVE! Ask for Jorge..By the way I have not been paid to write this message nor am I a relative. Thanks Jorge, Bonnie
Best Car Buying Experience I've Ever Had!! - Dan Harvey
I just had to leave a positive review on these guys since I had the BEST car buying experience ever with them!! I found my car (06 Mercedes SL600) online and worked with Luis and Danny to try and obtain new fresh photos. Not only did they immediately take new photos of the car, but they also sent a couple of personalized videos as well! When my credit union back in Utah was having heartburn about doing the financing for a car that was out of state, I spoke with Danny and he was able to get me an approval with my same credit union with a rate lower than what they were originally offering me! Then it came time to fly down and pick up the car. As soon as I notified Luis and Danny, they made arrangements to come pick me up at the airport in the Mercedes and let me drive it back to the dealership. These guys were truly a class act!! Once arriving at the dealership, they already had all of the paperwork ready to go so that I could hit the road with my new car as quickly as possible. That was also when I met Saul in the finance office. He was very knowledgeable and walked me through all the documents at MY pace, never once rushing me, nor did he ever apply any pressure. It was the least stressful car purchase I have ever had, despite being 700 miles away from home. I would not hesitate to recommend Salazar's Used Cars to everyone!! Thanks again Luis, Danny and Saul!!
Bad, bad, bad! - Chris G
My wife broke the armrest on her 2015 500 while getting out of the vehicle. She called Fred her service adviser and he told her she would need to pay to have it fixed. This is a vehicle(21K miles) still covered under the initial warranty and it has an extended warranty and a service contract. He then proceeded to tell her that he doesn't even use the armrest in his vehicle. I then got involved called Fred and told him under no circumstances would we be paying to have the armrest fixed. Fred's response, "don't threaten me." There was never any threat only an expectation that Fred and Scottsdale Fiat would back their product. We've already scheduled the covered warranty work with Tempe Fiat. We won't be coming back! Too bad as we were looking to upgrade to the XL later this year.
Autonation fiat north phoenix rocks! - keneglinton
Rocket is the best customer service rep I have ever met-Professional, polite and very
knowledgeable-they changed my oil
in record time!
Thank you autonation fiat north in AZ
Great Job Rocket!