Easy process - Bastanul
I purchased a used vehicle from this dealership and I couldn't have been happier with the process.
My sales rep -- Tony Cole -- was great, respectful and funny.
Horrible, Just Horrible. - Jeremy
Do you know what's great.....when I attempt to schedule service at a dealership through their website, and then I get an automatic response email that says "someone will be in contact with you shortly", and then you realize that "shortly" means "never".
I then attempt to send an email to the email address provided as a point of contact in the automatic response email, and then nobody responds. I then attempt to call the toll-free number provided in the email, and the prompt system is broken and pushing any button gets your call disconnected.
Finally, I attempt to contact the dealership directly and get the voicemail of the person who runs the service desk. I leave a message and nobody returns my call.
Do you know what's great? Basic customer service.
Do you know what you won't get from the service area at Salazar Fiat in Avondale?
Did you guess correctly?
Awesome Delaership - DevenyRenee
Just purchased a Fiat 500C Abarth Convertible. Love it! We had excellent customer service and the staff was very knowledgeable about their cars and went above and beyond helping with the purchase process. Would definitely recommend this dealership
Incompetent service department - Sad service
I have extended warranty up to 50,000 miles on battery. Battery died st 34,000 miles, spoke to 2 people from service. Both said your not covered l asked them to compensate for battery, blew me off. Told me to call Chrysler they deal with extended waranties. I own a Fiat 500L. There service department is the worst incompetent group I ever dealt with.I would never,ever purchase a vehicle from there dealership. Not even a skateboard. Worst service department 0 stars.