Made my car buying experience easy - Kristin
The process was easy and the team was very friendly. I did a lot of research and found the car I was looking for at the best price from Bill Luke Tempe. I would highly recommend Bill Luke dealerships.
Horrible, Just Horrible. - Jeremy
Do you know what's great.....when I attempt to schedule service at a dealership through their website, and then I get an automatic response email that says "someone will be in contact with you shortly", and then you realize that "shortly" means "never".
I then attempt to send an email to the email address provided as a point of contact in the automatic response email, and then nobody responds. I then attempt to call the toll-free number provided in the email, and the prompt system is broken and pushing any button gets your call disconnected.
Finally, I attempt to contact the dealership directly and get the voicemail of the person who runs the service desk. I leave a message and nobody returns my call.
Do you know what's great? Basic customer service.
Do you know what you won't get from the service area at Salazar Fiat in Avondale?
Did you guess correctly?
Excellent customer service - Sylvia1111
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
Incompetent service department - Sad service
I have extended warranty up to 50,000 miles on battery. Battery died st 34,000 miles, spoke to 2 people from service. Both said your not covered l asked them to compensate for battery, blew me off. Told me to call Chrysler they deal with extended waranties. I own a Fiat 500L. There service department is the worst incompetent group I ever dealt with.I would never,ever purchase a vehicle from there dealership. Not even a skateboard. Worst service department 0 stars.