GMC Denali - T. klimek
Purchased my first GMC. Very satisfied with everything. My husband also purchased a GMC Sierra Truck the same day. We both are happy with our purchases.
Top Reviewed Specialists At This Dealership
Employees friendly and easy to work with, a pleasure! - Sharon B
I had no intention of purchasing that afternoon but the whole process was easy and a pleasure. I went to lunch while Tim took care of the paperwork and drove home in a new GMC. They were fair with my trade in and really low stress.
Excellent service. Friendly. Competent. - Happy Customer
Great dealership. Everyone goes out of their to help you. While I usually don’t like the sales process, this time was different. I felt we ended up with a deal that both sides were satisfied with. All things considered, I’d go out of my way to deal with them again. I have no reservations in recommending Findlay for a new vehicle!
Best car lot experience - Corral520
Employees were super fast and friendly, definitely got me what I needed. Happy and satisfied with my purchase. Would recommend for anyone to buy a car there
Sales & Leasing Consultant
Senior Sales & Leasing Consultant
Vehicle purchase - pam n.
We have been buying Vehicles from Coulter Tempe (Ken Bowers) for many, many years and it has always a great experience, great team - Pam N.
Return Buyer - Johnny2669
We have now bought two vehicles from Robert (Bob) Moore, Bob is the best person to deal with. No pressure to purchase a vehicle here.
Dont pay the snowbird upcharge - FindlayFan
Im glad i came upon this place.Everyone told me dont waste youre time in Havasu.I gave them a chance(rhymes w "Shmanderson").Ill just say I got more truck for way less money and an affordable payment,from Findlay.Chris Bancroft has earned 8 vehicle sales from our family thus far and many more to come!
Excellent customer service - gmcguy40
I always had excellent service at VAN GMC. Tim Hodder has always been very courteous an patient with my questions that I would ask him.
Best dealership experience I have ever had! - SolarRuss
I called the service department from 90 miles away asking for them to get me in right away as I was working and needed my truck fixed ASAP. A closer dealer said 3 days wait. Martin at this Flagstaff dealership worked with my time restraints to get me in the same day. Not only did they make me feel important but, they provided me with a loaner car without asking so I could get back to work. Martin called me and kept me informed of the progress of my repairs. I showed up to pick up my car just before they closed. They did not rush me, made sure I was happy, overlooked the extra miles I had put on the car they provided and were very friendly to me.
I asked to speak to a sales person as I wanted to find out what it would cost to upgrade my vehicle and I was greeted by a wonderful person from Hawaii which we shared stories and I received the information i wanted. I would buy from him anytime. Now I remember his name. Kieth. He was very pleasant and did not try to pressure me at all.
Thank you guys!
Service Gone Wrong - Dissatisfied Customer
I took my vehicle in for service repair to my AC, paid $1200, my AC stopped working the next day after I picked it up. The GM and Service Manager would not resolve the issue and tried to charge me an additional $1000. I was told to pay the money or take my keys.
OMG this dealer ship needs help - msp
Great Car Buick but this dealer ship needs a lot of work I was called a lier I had to beg to do business with them sales people don't know there product just a terrible experience tried to get things right But of course the customer is always wrong and the dealer does everything right LOL
CREDIT THIEVES - Fordy
CREDIT THIEVES!!!!!!!!!! This establishment has to be a joke. They call it the Steve Coury FAMILY Automotive. It should be renamed to Steve Coury we don't care about you and your family automotive. So my husband and I were purchasing a used truck and we decided to trade in our 2011 Hyundai Sonata 2.0T this was in July. Well a week later we saw the Sonata that we traded in driving around town, well looked what popped up in the mail in August a bill for the Sonata. We called Hyundai finance and told them we traded it into Steve Coury dealership called Steve Coury and they said they sent a check. The next month September came along and we got another bill we called again and said we did not have the car also called Steve Coury again they said they sent a check. The next month October rolled around and guess what another bill once again called the finance company and Steve Coury. I had to drive down to Steve Coury with the repossession bill (on a car we didn't have anymore) and show them that the car had not been paid off and my husband's credit was on the line. The car did not get paid off until October 21st. They said don't worry his credit won't get hurt well guess what his credit went from an 800 down to a 602. We just recently purchased another vehicle from a different dealership and they told my husband that he was a high risk loan because he let the Sonata fall behind (when we didn't even have it). Now with our new car we have to pay an extra $2000 in interest because Steve Coury did not fulfill the obligation on time because that dealership has NO MONEY. I went to Steve Coury with all this information i.e credit report and all the bill's from Hyundai motor saying we were behind and the SALES MANAGER Greg Ray sent me away and said he could not help me on a problem that they caused. I had initially contacted a GM by the name Shad Leblanc and he said he would look into this and go figure he never called me back. SHAME SHAME on that so called business wrecking peoples credit then not doing anything about it. They are really nice to your face when you want to buy a car but if something goes wrong watch out cause they are your worst enemy. Please take it from me DO NOT go there it will be the worst experience you will ever have. Usually a lot of people buy car's to fix their credit this place will just damage it and not do anything about it. If only we had been warned ahead of time. This is my warning to all of you.
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