2017 Honda Civic, great experience - sdavenport001
Maria Rustin went above and beyond working diligently to provide the best offer to us. Finding the right car is no easy task as we traveled across NC to do just that. We started our journey in Cary/Apex. Traveled to Wilmington and Greensboro but came right back to Leith Honda. We communicated via text with Maria our entire journey, and once we decided, she had all the paper work ready. Thanks Maria. A wonderful person and a wonderful experience.
The whole establishment was phenomenal - Dfatipah25
I would like to say everyone in the dealership was beyond fantastic. They actually were happy to have me there . They seem more like family the way they All fall in line . The facility literally had everything anyone could possibly need. I had my 3 year old child there and he thought he was at a playground ( their child play area) I actually love Honda dealership so much I'd come by just to hang out . Keep up the great job guys you all are amazing 😉 last but not least I love my new 2017 Honda Accord didn't think I'd actually get it but you all made it happen for me.
Top Reviewed Specialists At This Dealership
Wonderful experience! - Belindak
We had a wonderful car buying experience with Sam Santiago @ Leith! Quick, efficient use of our time and energy, and Sam went above and beyond to take care of all the extras. Will be back!
Great experience. - Mimix3
Tony was very helpful and was knowledgeable about the vehicle I purchased. I purchased from this dealership before and will recommend to others in the future.
Great, timely, - Accord17
Because Michael Brosnick was excellent meeting my needs. And he was very professional he should be awarded a employee of the month I will like to deal with him every time
Helpfull and reasonably fast. - esque
Friendly and helpful. Seemed to do good work in a timely manner. I waited while my vehicle was being serviced. They took that in mind, so I didn't have to wait long.
Excellent service and friendly staff - honda123
Excellent service along with a knowledgeable friendly staff. Rachel and Joel are incredible sales people and their attention to detail and providing the customer with first class service is truly what sets this dealership apart. I would highly recommend Honda of Roanoke Rapids to anyone looking for a truly easy and professional buying experience. Thank You to everyone the helped get into my awesome Ridgeline!
Extremely wonderful car dealership - Bill008
Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson would do to find the right vehicle for me.
Great Customer Service! - BohemianTeacher
You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic and nice salesman. The entire team was wonderful.
great experience with Christy Brooks - carlover
Outstanding Sales Lady and I would recommend this dealership and Chrsity to all of my friends. She was very informative and helpful in what I was looking for.
Run the other way - uncmagnolia
If it was possible, I wouldn't even give Sanford Honda one star.
My husband and I bought a car from this dealership 6 weeks ago and it has been a horrible experience from the beginning.
First of all, the car was filthy when we went for our test drive. Then, once discussing details, the salesman showed us the wrong history report on the car. He didn't believe me the first several times that I pointed this out (his inability to listen to me became a theme). Our salesman would direct all questions and comments to my husband even when I was the one asking for details. This was even after he was told that this car was going to be my vehicle and I was the one writing the $20,000 check for the car. I was livid. I took my husband outside and let him know that if there was another option (they had the only model/year/package used model within 150 miles) I would not be buying a car from them.
Any way, I suppressed my anger and we buy the car. I had no problems with the finance department. They were great and competent.
A few weeks later we receive the tax and registration bill from the DMV and notice that it doesn't have the correct VIN number. We call the dealership and they say that they sent the wrong information to the DMV. Unbeknownst to me, they had called my husband shortly after we bought the car for him to verify the VIN (which he did). They did not explain why they needed this information. So, they had known about this problem for weeks but hadn't let us know or corrected the problem. When we call, the dealership promises us that they have sent in the correct information to the DMV and we will receive a tag in threee days maximum. No tag appears... We call a week later and they tell us that they are working on it and feed us the exact same lines as they had the week before (meaning that they have not done anything to correct the problem). They did tell us that we could drive down to the dealership to get another temporary tag. We live an hour and a half away, have a newborn, and this is not our fault. All of these issues should have already been fixed and all tags should have been overnighted to our house.
So, in summary, I've owned a car for 6 weeks that is not registered, I have expired tags, and I owe a tax and registration bill on a car that I don't own.
I feel like my concerns have been completely ignored by Sanford Honda. If you want to buy a Honda, go to a Flow dealership. I've worked with them multiple times and they were fantastic.
General Manager rude - LOve my new Honda!
General Mgr opted to increase offer during negotiations $1,500. Yes increase! Bought my new Pilot today from another dealership $2k less. The GM never had a nice word to say, was a jerk. The sales person was young, new and friendly. Have no idea how he works for this man. I have even written Honda about this horrible experience.