Trade in my 2015 for 2018 X1 - Charissasnewx1
At first I was going in to see about an ad they mailed me about 0 interest offer, but that didn't work for me. but I did get 1.9 interest and the 2018 X1 was a M series which we love, it was much larger. the sales and finance person was very nice. All and all, it was easy and I do love my new car.
Top Reviewed Specialists At This Dealership
Excellent environment and people - clina
El Cajon dealership is very friendly and welcoming, their staff is extraordinary and I would like to thank them for their awesome service.
I would definitely go back in the future.
New and Used Car Client Anderson
Internet Sales Manager
Disrespect and poor care of customer - Lisa Milligan
I have just moved from Monterey, CA, to Oceanside, CA.
I purchased my BMW Z3 Roadster in Monterey. I assumed that all BMW Dealerships gave the same exquisite attention to it's customers as I received in Monterey.
I was SHOCKED when I was treated so disrespectfully, and poorly by the BMW Dealership in Vista.
I am used to being treated like a high-end car buyer. Not so in Vista.
I was under the impression that all dealerships that sell and service high-end cars treated their customers in a respectful way.
I was told by Maya, the new General Manager in Vista, that he was "fixing" his staff and dealing with the disrespectful comments, did-organization, and poor service his dealership was showing customers.
A new General Manager needs to realize that this respect needs to come from the TOP!
I called to cancel my appointment with him, because I was ill, and asked that he call me back to reschedule. I called and left that same message with 4 different people, and 6 hours later, he had still not returned my call. He told me that he had received my message, when I called and he was the person that picked up the phone.
In talking to him, I was spoken over, and everything that I said was negated or an excuse was made.
I felt like I was not heard at all. I certainly was not treated like a BMW owner!
Bottom line: when you own a high-end BMW, you should be treated like the car that you have purchased.
Don't go to BMW of Vista! I felt like, and was treated like, I had just driven a beat up old used cheap car to a used car lot.
I will be driving to another city for the care of my BMW!
If you like throwing money away, then this place is for you - dewarsandsoda
I'm keen to support local businesses, but when they seek to take advantage or just downright gouge potential customers, I look elsewhere. Case in point: I was referred to a salesperson, Dan, and I asked for a 36/12K lease quote on $81K X5. I was flabbergasted to receive an astronomical quote of ~$1300/mo with $7K down. Remember, a newly redesigned 2019 model will be out shortly, so you would think that BMW SD has an incentive to move metal.
With a few simple clicks, I got quotes from other dealers on more expensive vehicles ($85K+) of ~$980/mo (including tax) with nothing down and only 1st mo and DMV due at signing. That's a staggering $18,500 savings. And, be aware that SD inflates their MF to make more profit on interest. Obviously, BMW SD isn't interested in cultivating a new and LOCAL customer for life.
If you're in the market for a BMW, check out Murrieta (Dave T.); Long Beach (Dustin); or Crevier.
They will steal your money! - TZ
They will steal your money! They even tried to sell me a BMW where the A/C wasn't working! I purchased a CPO BMW i3 back in Feb 2017. I was pressured into purchasing their extended maintenance warranty. They said I could cancel whenever I wanted for a full refund. I started down the quest of canceling the extended warranty just a couple weeks later. It is now August 2018 and I have been trying to get my refund ever since. I've call them and went into the dealership countless times and each time they say they'll look into it and make sure I get refunded. Eventually I wrote a letter asking for the refund, otherwise, I'll see them in small claims court. Crickets! Unfortunately now I have to waste more of my time trying to get my money through the courts. Avoid this dealership like the plague!