loyal customer - mnelson1757
I was in for a routine oil change. They changed my oil was washed my car and I was back on the road in an hour. Thank you
Top Reviewed Specialists At This Dealership
HORRIBLE experience - UnhappyCustomer
I've been coming to this location since I moved to San Diego but today I had a HORRIBLE experience and don't want others to go through anything similar. I came in for a simple oil change and after the man helping me checked the mileage on my car he proceeded to tell me about a 30,000 mile inspection. He made it seem like an included service. He then wrote up some paperwork and when I asked about the estimated charge he said I would not be charged that. I signed the paper and waited about two hours for my car to be ready. Then, I got screwed with essentially $300 in labor cost for the service I specifically confirmed I wasn't being charged for and I got zero benefit from the unnecessary service inspection they preformed. Biggest rip off EVER! I won't be back....
Great first time leasing experience - Mirnaca
I give 5 stars for my experience in searching, test-driving and ending by leasing my Huynday 2918 Kona in the Huynday Dealer Carlsbad. John Wilterding made my experience and leasing very smooth and pleasant without any pressure or pushing sales, plus he let me to do the test drive in all the models I was interested in without showing any annoyance and also took me to see all the colors and features of the model I wanted over again before I close the deal, to be sure I was 100% satisfied . He is very acknowledged about all Hiunday’s car models and its features and answers all kind of question with simpathy and patience. I m very satisfied till now with my new car choice Kona Ultimate 2018 and sales person service!
Good experience - Harith R
Had an issue with this dealer & I was impressed by the fast response at a high management level , the issue was solved & I was offered an immediate help without appointment.
Special thanks to Saad Saleem, Tracy Tapia(General manager) , Edwen Tor(Service department)& Chris foster(Sales manager), Anthony (GSM).
Highly recommended dealership , the best customer service so far.
Great Experience! - Mike
My wife's and my experience with Amy Farjas and her team was great! Amy and her team were patient, listen to our requests and easy to talk to. We will definitely go back to this dealership for service and once the new Genesis SUV vehicle is available (2020) to check it out.
great experience - junedouglas1936
the staff was very knowledgeable and helpful with the purchase and set up of my car. i will definitely be recommending poway to my family and friends