Fantastic buying experience! - Micah Kerrico
Went in and was immediately directed to Bernard. I knew exactly what I wanted and he was able to work with me and make it happen. Josh, helped too! Great team together. Any questions I've had they've both been very nice and helpful. If you are looking for a new car and great deal, definitely meet with them!
bad experience - chris b
0 star customer service. Buyer beware of these shady people: MASSOOD YAGHOOBIMANESH, DANIEL CHANEY, DANIEL COLE, and DONALD HOLCOMB. Sales staff snuck in a $999.00 KARR alarm system with the final paperwork when purchasing my new civic. It's my own fault for not expecting a shady move like that and not noticing it before signing. I learned my lesson, expect these people to try to scam you.
Honda civic ext - Mano
Good experience . Vince is very friendly and the atmosphere in Poway honda is too good. The pricing is genuine. As I was a first time buyer, worried so much before visiting Poway Honda. But I got a good deal.
New car - Happt
Excellent service very friendly and very customer oriented. I would highly recommend this dealership to anyone in the market for a new care. Great experience. Thank you
Pre Owner Certified Purchase - Jencie P
I worked with Brooks Simpson at Pacific Honda. I am a woman and I hate buying cars (HATE). He helped me from start to finish. He was knowledgeable in their fields and helped me find the perfect car, No pressure through out without any attempts to upsell me on additional features on the car. They were fair with the value of my trade in. I will highly recommend going to Brooks if you're looking for a car! Great Job Brooks!
Another great Auto buying experience - jamminhi
The sales consultant, Alfredo Ortegon, provided me with tremendous help in buying my car. He e-mailed me a reasonable price and worked from there. At the dealership, he immediately found time to assist although I arrived there without prior notice. Even though I didn't intend to buy that very night, I was impressed with Alfredo's dedication to help , which led me to buying the car I want and leaving my old car at the lot to be picked up the following day. Overall, it's Alfredo's candid and honest interaction that I hope to find at every dealership. I will not hesitate to go there again to buy Honda autos.
Not meeting commitment - Aj
I got my driver side mirror broken and went to Hoehn Honda and the technician informed that if they buy the part from them they will fix it without any charge and spoke to his manager and confirmed it.He also informed fixing it will take only 10min.Next day when I went to Hoehn they simply told that he is not authorized to tell that to me and charged the service fee and made me wait for 1:30min.
Fraudulent practices - upset
Doug said my A/C compressor was bad, really bad, the problem is that they had drained the freon out of it. They wanted me to spend over $ 1,000 to have it replaced when it was not necessary. This is FRAUD. It has happened to me last year as well, they said I needed front and rear breaks. I had the fronts replaced, not knowing any difference. The rear brakes are still good several months later.
I will never go back to this Dealer for ANYTHING.. I am going to take them to Small Claims Court.
I all fairness, Jarrod was very courteous. Dou was the problem, he should be fired...Gave the Dealership a bad reputation.
Fuller Honda does not Honor the manufacturer's warranty... - consumer2011
Fuller Honda does not Honor the manufacturer's warranty on new cars! I took my brand new car for a defect from when I bought it (my car is only two months old, it is a Honda Civic 2009) and they refused to honor the manufacturers warranty. I wpuld not use this dealership anymore as long as I live!