Honda crv. - Mr.Cadz.
I got my 2013 honda crv last week, and my wife was very happy for it, thanks for Josh thomas for helping me to get what i want and the car was still in a good condition, so far i dnt have any issue on it.
Top Reviewed Specialists At This Dealership
sales and customer care
Service Satisfaction - roadwarrior
Brad, the service coordinator, was very pleasant. He understood my limited funds and prioritized the type of service I needed at that time. At the completion, he gave me a summary of work done and i was very pleased with tbe outcome. He also provided me with dealer coupons so my overall bill was very affordable. I would strongly recommend your service to my friends and family.
From Mesa on way to Oceanside engine light came on. - Cambo
From Mesa on our way to Oceanside.
Engine light came on and nearest dealer was El Cajon.
They took advantage of travelers in trouble and thoroughly overcharged rather than being honest.
Upon checking pricing after they ripped us off we found we were probably overcharged by $300 or more.
While we love our Honda we would drive out of way rather than go to this dealer again.
Time not idled away - Sekayi
I had an appointment for an oil change. Went for a walk while car was being serviced and was texted
when done. Not a lot of time sitting and waiting. They are always polite, and I feel they can be trusted.
New car buying experience - Honda2018
Hi we are Craig and Shannon,we are returning customers. We previously purchased 2015 Honda Accord and civic and were so happy with our experience with Talha Mahmood that we decided to come back on March 20th,2018 to purchase 2 more new cars. Talha was excellent at getting us both in the cars that we wanted and went above and beyond to get us a great deal. Sales associate Ryan was very helpful answering all of our questions and assisting us with the features of our cars. The only negative part of our experience was with Mark the finance manager. We felt very uncomfortable and uneasy sitting in his office while filling out papers. He seemed irritated about a previous confrontation with the GM Adel,and complained about it while we sat there. He did not offer or explain any warranties or services available to us. He just seemed to want to get us out of there. As a returning customer buying 2 cars,not just one,we feel we deserve a callback with an apology and an exceptional offer for an extended warranty on the Honda Accord due to the unprofessional and uncomfortable position we were put in during the process of signing the documents. I would like to sincerely thank the rest of our Honda friends for taking such good care of us, Talha,Ryan,Adel! We look forward to doing business with you in the future.
Avoid taking your car even to change oil here. - Hondaowner
I took my 2007 Odyssey today for a simple oil change.
I was told to wait for one hour and half. The shop was not busy, and everyone else had service done on their car and left. I didn't hear from them for almost 2 hours. Horrible. I went to the personnel and he told me then that my car has not been serviced and they will start now. (So what were they doing for the past 2 hours? Their excuse was that there wasn't enough technicians. But then how did the others get their car fixed before me?)
After 15 mins. they still have not started on my car, so I just asked for the car to be brought back to me. It took another 15 mins to get my car out of the garage. I recommend to go to another Honda dealer that you have seen good reviews on.
Not meeting commitment - Aj
I got my driver side mirror broken and went to Hoehn Honda and the technician informed that if they buy the part from them they will fix it without any charge and spoke to his manager and confirmed it.He also informed fixing it will take only 10min.Next day when I went to Hoehn they simply told that he is not authorized to tell that to me and charged the service fee and made me wait for 1:30min.
Fraudulent practices - upset
Doug said my A/C compressor was bad, really bad, the problem is that they had drained the freon out of it. They wanted me to spend over $ 1,000 to have it replaced when it was not necessary. This is FRAUD. It has happened to me last year as well, they said I needed front and rear breaks. I had the fronts replaced, not knowing any difference. The rear brakes are still good several months later.
I will never go back to this Dealer for ANYTHING.. I am going to take them to Small Claims Court.
I all fairness, Jarrod was very courteous. Dou was the problem, he should be fired...Gave the Dealership a bad reputation.
Fuller Honda does not Honor the manufacturer's warranty... - consumer2011
Fuller Honda does not Honor the manufacturer's warranty on new cars! I took my brand new car for a defect from when I bought it (my car is only two months old, it is a Honda Civic 2009) and they refused to honor the manufacturers warranty. I wpuld not use this dealership anymore as long as I live!
Ball Auto Group
Pre-Owned, Certified & New Car Sales Manager