Sales person (David Boka) - sbrikho
David Boka has been very helpful in helping us with several car purchases. Recently, our lease ended on our Durango. We wanted to lease another family vehicle like the Durango with a lower lease payment. David has been keeping an eye out for better lease options for our family. He has been in contact with my husband for several weeks updating him on the vehicles he had available with the details we were looking for. He has listened to our needs and we ended up leasing another Durango (2018) for a lease payment that is over $100 less thank the previous lease payment. He has been wonderful and patient with us! David also goes by the name of Duried if you request him. He will not disappoint! Thank you David!
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Great customer service - Mr.
We went in looking for a good deal we found it staff was great John went the extra mile everything was top notch at Bob Baker
sales experience - latitude
best experience I ever had from The sale to the finance.Thank you Jonathon was extremely helpful in my purchase.will highly recommend in the future.
Worst service department! - robin63
We have bought 2 cars from this dealership. We took our car in for service and had terrible service from our service rider Kai Cabigon and the service manager Allen Bendix. Our car was in for 2 weeks and we never were told what was happening. I had to call multiple times to get any info. Kai sent a uber for me so they could rent me a car. I get there and the service manager tells me in a very arrogant manner that he cant do anything for me and sent me home in a uber. I then didnt get my car for a week and a half later. My service rider never knew what was going on with my car when I would FINALLY get a hold of him. We will never take our car there again and unfortunately never buy there now too. Thats how frustrated we were.
Great purchase from awesome people - Nicholas Starcher
My wife and I were shopping around for a certified Dodge Journey and Poway Chrysler Jeep Dodge Ram came through in flying colors. This dealership is the epitome of outstanding customer service. We got a great certified pre-owned Journey at a great price. Everyone on their team here took great care of my wife and I. Dean our sales representative was awesome and helpful. Luis and Shea the sales managers were awesome and Harry in finance. Everyone was very courteous and helpful. If you are looking for great deal and a great buying experience come to Poway, you'll find the vehicle you want, with some of the best customer service in the business. We even had a small customer discrepancy between the vehicle we bought and another one we were looking at. Came back the next day it everything was made right. This dealership is the best hands down. Come to Poway Chrysler Jeep Dodge Ram.
Went out of their way to make me happy....... - Happy Camper 12
These guys were upfront, honest and professional - went above and beyond to ensure my satisfaction. They were quick yet thorough - I never felt pressured or rushed.
False Advertisement - ROBERT RAMIREZ
This location advertises through Auto Trader. Saw a Jeep online with specific price point and when I arrived to location the Sales person CONFIRMED the pricing. I was ready to buy with Bank pre-approved and trade in ready, when sales manager approached and told me price was incorrect and was $5-6000 more... FALSE ADVERTISING and typical bait and switch. Manager let us walk out without working with us and they lost a sale on the spot. Very unprofessional.
Carl Burger Dodge Chrysler Jeep RAM World