Scheduled Maintenance and Tire replacement - DeeCee619
As with every scheduled maintenance they had a loaner vehicle ready for me. They quoted me for the cost of replacing the tire and when the service was complete the total was less than what I was originally quoted. They stated that the tire was actually less expensive, which is always nice. All staff was very friendly and welcoming.
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Excellent Customer Service at Lexus Carlsbad - Happy Hybrid Owner
Tested the new Lexus ES300h, then decided I really needed one. Bob Kreger was very knowledgeable and excellent to work with. Trade-in process was smooth. Highly recommend!!
Over the top customer service! - Designergal
I ordered a very customized 2018 Lexus LS 500 several monthes ago. The vehicle took longer than anticipated to arrive and I had to turn in my leased vehicle before my New Lexus arrived. The dealership kept me abreast of my delivery status all along. The dealership and my salesman did not want me to be inconvenienced and offered me a loaner car to bridge the gap. When my vehicle arrived I couldn’t be happier and was glad I switched from Mercedes. My new car is even more amazing than I thought! I love the smooth drive and the gorgeous interior finishes.
Great Service, Great People - Mr. Burns Simpsons
I have purchased 3 vehicles from this Lexus dealership. Me and my wife Love their service. Excellent experience every time we walk in the door. Thanks again Lexus sales and service!!