Always a good experience. - JLaw
My Family & I have bought many cars with the assistance from Mario Valenzuela. I always recommend Him to My Friends & My other Family. My Daughter & I are both driving cars We bought from Mario. Thank You
Horrible Experience - VeryDissatisfiedCustomer
I spoke to Angelo multiple times letting him know we were driving 2 1/2 hours to see a specific car and expressed my concern about driving that far to see the car. I asked multiple times about the condition of the car, scratches or any damage at all. He said no scratches or damage. We scheduled an appointment and drove the 2 1/2 hours. When we arrived Angelo was nowhere to be found and no one knew where he was. When he finally showed up he indicated he was putting gas in the vehicle. He obviously had more than enough time to do that before the time of our appointment. For some reason we were then passed off to another salesman because Angelo was with a customer. If he just returned from getting gas how could he be with another customer? Besides the fact we had an appointment with him. We proceeded to look at the car and it took about a minute to see the car had been backed into something, the fender was out of alignment as was the back lift gate, not to mention the scratches and other obvious damage. I truly cannot believe Angelo was so inconsiderate as to allow anyone to drive that far for a car with such obvious damage. If you want to be treated with any consideration do not go to this car lot. Very unprofessional!
Overcharging for repairs - Scott1988
Stay away from this place I took my Yukon for routine service for 30k . I was quoted $389.00 few months ago and this time Frank charge me $898.00 . In my mind i believe was too much money for that service. So I started to calling around to the Fremont store (this two stores are own by same owner)service agent give a estimate for 30k of $389 plus tax. Accordingly that estimate was pulled by vin that makes believe that someone got me .
For this reason stay away
Steering related problems in my Buick - Marsh
Kudos to the Service Dept. because of Tom and the others. Tom.is always pleasant and accomodating and is great in explaining problems and recommendations that a non-mechanic senior like me can understand.
Everything mess up - TS3334
I made the mistake to lease the car from this dealership. Because I signed the all paper work on 10 Feb 2018 and I got the car 15 Feb 2108. Now on 13 Mar 2018, I have not get any signed paper from the dealership and also I have not received any financial information so far. so my payment has been overdue. Finally, GMC account has two cars. I really would not recommend this dealership.
Love this dealership. Everyone was so nice and helped me... - Lolaaa13
Love this dealership. Everyone was so nice and helped me out so much! I will for sure be sending my friends and family to this GMC dealership. Thank you so much Alex!
My fiance and I bought a used ford taurus from these... - Pisces448
My fiance and I bought a used ford taurus from these people. We had it for less than a month when we realized that the heater didn't work. When we brought it back to have it fixed they told us that the car had a BLOWN HEAD GASKET and was undrivable. We had only had the car for a month, and driven it maybe 50 miles since my job is only a mile from my house. It's IMPOSSIBLE to blow a head gasket in a months time after only driving it that much, but they tried to BLAME IT ON US. We tried talking to our sales man who assured us they would cover most of the cost of the repairs, but we ended up having to pay half the expenses anyway, a total of almost 1000 dollars. The whole time Brett the owner of Moore wouldn't even talk to us directly, just send messages through his sales man. They obviously sold us a car with a blown head gasket, and treated us like idiots who did it ourselves. I'm pregnant with our first baby, and we had no choice but to use the money we had in savings for her to get our car back from these crooks. DON'T BUY FROM HERE, THEY WILL SELL YOU ANYTHING JUST TO MAKE MONEY.