Quick and affordable service! - sc1
Went to get oil change, alignment, and a few other items. CD provided the very best service estimate and the car was earlier than promised. I would definitely go back again!
Top Reviewed Specialists At This Dealership
Internet Sales Manager/Fleet Manager
Everyone was SO helpful - Breanna24
During my visit at Honda of El Cerrito I had my doubts in getting a new car. Everyone at this location guaranteed that they would take care of me and they did!!! I had very bad credit and basically a junk car and they made it happen!!! Customer Service from everyone made me feel so secure in purchasing a car from this dealership. I would like to Personally thank Mike and Anna for working their magic they were amazing!! Mehdi did an awesome job in helping me as well.
EVERYONE COME GET A CAR AT HONDA OF EL CERRITO!!
Sales & Leasing Consultant
I couldn't Be more Happier - karbowski30
I am so pleased with the service Honda has given me. I previously had a ford and the service is not compareable!! Thank you Honda for everything, I will always be sticking with Honda for now on.
Excellent,quality service. - Moonglow
Brian was very thorough and caring. He up-dated me frequently on the process and the anticipated time to completion..Because of Brian’s personalized care I will return th Honda oh Serramonte with my future service needs.
Internet Sales Manager
Excellent Sales Employee....... - sanfran960
Just wanted to say thank you Wayne Tarlton and Jason for their wonderful patience and understanding of what my needs where with purchasing a new 2017 Honda CRV EXL. They went out of their way to make sure I got exactly what I wanted. Thanks for everything you two where wonderful !!!!!!
Great experience - gromit
We bought a 2014 CRV (new) at the dealership, and then leased a 2017 Accord Hybrid. We worked with a salesman named Larry Silk both times. He was great. Very low pressure, turned paperwork around quickly, and was knowledgeable. I can't speak to the other sales people there, but he made what we usually dread (a trip to the dealer) into a more than tolerable experience. When it came time to haggle over price, we found the process went much faster and less painful than at other dealerships we've dealt with. We were pleased with the price both times - better than the going rates we had found on-line both times. They didn't aggressively try to upsell us on extended warranties and the like. We have thus far been happy with their service as well. And we love both cars!
Dest. Dealership. Ever. - Kalia Mussetter
My salesman, Kevin, and his Manager, Wes, went to enormous lengths to finance my new Honda Fit. I had some solid strengths in my overall financial profile, and some challenges: they made it work. Everyone I dealt with there was trustworthy, kept their word at every stage of the process, and was also authentically kind, friendly and polite---which is actually RARE in the car industry, and goes a LONG way in facilitating a purchase process. I had already shopped around at numerous other dealerships when I landed at Hansel Honda and had not found these qualities in any other setting. Hansel Honda folks were unique in their consistent level of great service. I have already sent friends and colleagues there, and will continue to do so. And I LOVE my Honda Fit!! It is perfect for all aspects of my life...dependable, speedy, great gas mileage (45+ highway; 39 in town), really cute/sharp, and SO spacious on the inside! This was just a great all around experience and outcome for which I am extremely grateful.
Beware of Morgan Hill Honda - American Buyer
This company is dishonest and not trust worthy at all. The sales guy added a gap that I didn't need without my permission. The Gap company has no record of me having Gap so now I'm paying extra money for something I never even have. Financing won't even return my calls.
Thomas - service advisor - Jenniferyuriar
Thomas Wakayma service advisor st capital Honda in San Jose is very honest,professional and personable we always trust him and always return for all service to our Honda CRV
Honda Civic Buy at Larry Hopkins - L Swamy
I had a mixed experience with my shopping with Larry Hopkins Honda recently. We went in with the idea of checking out the car but not buying the same day. Felix Ong helped us in selecting the right model of honda civic that suited our requirement. He also patiently explained to us the the features, helped with test drive and we were sold with the experience.
The catch was the price. Granted we had not done our homework properly but I was disappointed that we paid 500$ more than the MSRP price. Was told by my colleagues that Anderson Honda gives the best price always. Lesson learnt for next time.
One other thing is i get this "Tire pressure low sign" on my dashboard. I believe its a reset that needs to be done.. Hope they are right. I need to take it to the maintenance folks.
New car purchase - Matt
First Honda purchase from Concord Honda. I was by a friend to try Concord Honda and it was a great experience. Was there for about hour & half to complete purchase, Ali M. was great.
Car service - Ur4me
The young man who helped me was pleasant and my car was serviced within an hour. I had and appt for 7 am and was leaving the service department at 8 am. Thank you.
Worst dealership experience EVER!!! - HondaMadeMeSad
This was by far the worst experience I've ever had at a car dealership. After already test driving a Jeep, and knowing that I either wanted a wrangler or a type r, I came here to drive a civic (not necessarily the type r) so that I could make my final decision. I came to the dealership with cash in my pocket ready to purchase a new car, but was not taken seriously by any means. When I asked to take a car on a test drive I was told that I would not be able to do that until I was about to sign and buy the car. After coming from a dealership that had asked me if I wanted to drive a new hellcat just for fun I found it odd that this dealership would not even let me start up a car. After standing around the cars inside for 5 minutes and not being helped at all I knew that I would not be purchasing a car from this dealership. As I was leaving one of the employees pointed to a corner of the lot and told me that I could find more cars there. This had been the first dealership that I went to where rather that showing me what I was looking for, they sent me on a wild goose chase.
I came to this dealership because it's close to home, but after experiencing such horrible service I have no problem driving somewhere else to get my car. It seems they think just because there's money in Marin county they don't need to actually help customers.
San Leandro Honda Sales & Service - Sarah J from Oakland
I bought my 2012 Honda Odyssey from Carlos at San Leandro Honda and have found it to be a great car. I have had it serviced regularly at SL Honda and love working with Jessica. I highly recommend this dealership and in particular these people. My car has 128,000 miles on it and is still going strong.
Very rude service - yet
They come with a very high price and don't want to argue with the price. It seems there are a log of people will buy their car.
Great buying experience - deltabravo
We were working with George Mendioro and we had been looking at a car for three months. We went back and forth, couldn't quite decide on a model or trim at first. Three months later, we decided on a model and moved up one trim level which opened up options for us. Despite the fact that we were back and forth and took this long to decide, the dealership still bent over backwards for my dad when he bought his car. There were no feelings of being pushed into a car. No sneaky price gouging. And even with the good deal we got, they still bent over backwards for us. Would definitely buy another Honda from them in the future. Keep in mind, there's a Honda dealership in my city less than 5 miles away. We drove 23 miles to go to Fremont Honda and buy from them - that should tell you something right there. Do yourself a favor, shop here first and save yourself the hassle.
I'm giving them 5 stars across the board - not because it's the quickest, but because they earned it. Customer service was excellent. We were greeted, asked by different people while waiting, if we were being helped. Quality of work - well, we haven't serviced anything here, but if we're talking about paper work, moving the customer along, keeping the customer informed, then it's a 5 star rating. Friendliness - again, 5 stars. Very nice, treated us with respect and courtesy. Price??? Well, I don't want to give it away, but, yeah - 5 stars definitely - and trust me, we shopped around! Sorry Fremont, no disrespect, but we were looking for the best price, and so we would call around. In the end, you definitely had the best price/best deal/best dealership! Thank you!
Becky Nazari - Beckynazari
2016 Honda Civic took it three times for Tpms light on. On June 5 , 2018 took it in around noon to winter Honda for same problem. Talked to Pradeep Singh Dhillon. At first he was good went to measure tire pressure and kept telling me it’s the tire pressure so my husband talked to him over the phone and he got extremely rood and handed me the he phone and said he couldn’t deal with this guy. I felt very belittled and offended. My husband wanted it in writing that that was the problem. Then I asked to talk to the manager and he changed and came back and acted totally different. He told me to drive the car and if you the light comes back on to bring it back. So I drive the car. Within a mile the light came on Ridiculous waste of time. Then. Came back and he was trying to tell me that there will be a $160 charge. For something that is covered under warranty. I found this entire experience very unpleasant to say the least and felt like since I was a woman I was discriminated against.
Excellent servicewe - Mhernan
We are very happy with the Honda Pilot we purchased at San Francisco Honda this week. The service we received was great from this young man. He walked us through the whole process from the beginning to the end. We really liked his friendly and pleasant personality. We really recommend him.
Service Department not so great - LAWMAN
Not sure what happened to Shannon Ross but she was the best service advisor there. the last service advisor clearly didn't care about me or my car. I don't appreciate being called "boss". its totally unprofessional and rude. a service advisor should have basic customer service.
Express Service Reveiw - carguy , janet123
Excellent service; Very grateful the shuttle to and from home or BART. I feel my Honda is well taken care of. Might be a little more costly, but they get it right!
Excellent customer service... Alex Said salesman - Suzanne
Alex was very knowledgeable about the vehicle we purchased and it’s background. He was very professional and pleasant. Although we were preapproved with our own bank, he and the staff at Livermore Honda negotiated better financing for the vehicle with no money down! Saving us our down payment to put back in savings! We couldn’t be happier!!!
Hondawarranty plans just want you $$$$, they don't service - badHondaCenterUser
We bought our new Accord and spend $2000. for so called "5 YEAR UNLIMITED SERVICEWARRENTY"
then now we are told: The $2000 was only good for 5 times of free oil change (and only can be used in Oakland deal service center. Honda's package is a cheating plan. You don't want to become another Victim like us! Don't be fooled by their well printed brochures! We were sent away "Because it is not reaching 5000 miles yet (almost, 4000+ miles and it is for saving your money," Only until now we leaned the $2000 bought was a 5 times oil change! But We were told "unlimited oil change and maintenance service within 5 year/ 100,000 miles. We were also have to $270...last time for service...
We will never buy/use Honda dealer package. Honda dealer warranty plans just want you $$$$, they don't really want to service your car after it! They want you money only!
lairs thieves - neil
Long due review . Sold me a brand new car with dent underneath so i went to complain and right away they blame me it was my fault . so here is what going to happen i will never lease another Honda from this thieves again. All i did was took the car parked over night in my yard notice the dent in the morning .
at the end of the lease i am fixing this and i will return this car and go to another dealership Toyota. i suggest anyone to read this and never do business with this thieves again
Completely unprofessional sales department - ekissman
Our experience buying a car at Berkeley Honda was extremely disappointing. The sales staff were not welcoming in any way, and it seemed from the very beginning like they had no interest in selling us a car. Our salesman could not answer any of our questions about the used vehicle we were looking at. He left us sitting in the lounge for about 45 minutes while they were theoretically "inputting things in the computer" meanwhile all of the staff were just sitting around socializing.
Then, when we asked about negotiating the price of our vehicle, the staff were very unprofessional and were yelling at the top of their lungs down the hall about how we couldn't negotiate the price of the vehicle. We finally left with our vehicle after being rushed through some paperwork by the finance officer who was the only pleasant person we encountered at Berkeley Honda. We definitely will not be returning here for any sales or service in the future because I was more capable of acting like an adult when I was eight years old than any of the sales staff at Berkeley Honda.
Overcharge Tax while buying Honda Odyssey - M sajid
I bought 2016 use Honda Odyssey from Dublin Honda in June 26 2018 After a week I was calculating my Tax they over charge me I had call them to get my overcharge Tax .Now it’s six month haven’t got any title or registration from them they Lic plate is expire I can drive the car I call them 25 time went there twice the General manage Steve Bado was hiding I waited for 2 hours and came back so from Now Dublin Honda is Fraud Honda while buying car please be are they might overcharge you in Tax
Sent the customer away without provide service - AAA
VERY BAD SERVICE!!!!!
Today, I went to service with in my appointment time, but still waited 15 minutes to be service. However, I got the service advisor sent me home with out provide service and offer to check the car. The service advisor told to recalibrated the TPMS to reset the tier pressure, and drive about 5 minutes if the problems still and do check and add more air to the tire and repeat the steps till no problems. I told him that I have been followed the process multiple times and still having same problems, which I setup an appointment to South Bay Honda to check the car. Because the car just have full service 3 weeks ago. But, this service advisor sent me home without provide any service and advise. OMG... this is what they offer their customer?
I will escalate this issue to the regional service department and upper management
It is how they offer "CUSTOMER SATISFACTION"
DO NOT GO HERE - yabish99
bought my accord here, and had a ton of mechanical and electrical issues. this place is a complete joke and waste of money save your money and go someplace else.
A straight, honest, fair, car purchase experience. - grmccray
We recently purchased a 2015 Honda CRV AWD EXL from Thurston.
We had an all cash offer agreed to prior to purchase and expressed our desire to have the actual sale and pickup process as streamlined and straight forward as possible with no unnecessary credit application requirement.
Tracey Thurston himself set up a very good experience and introduced us to John Daniels who took us through the necessary paperwork as painlessly as possible and with no surprises.
Then Juan Sandoval went through every aspect of how the CRV worked and all it's features and set up the initial electronic preferences to our liking (he did an extremely thorough job and displayed an intimate understanding of the vehicle we were purchasing).
Overall, the experience was a breath of fresh air after a number of false starts and failed promises at other Honda dealerships.
Thank You Thurston Honda, we love our new CRV and appreciate the honest and fair transaction that you have provided us.
Honda of El Cerrito
Customer Care Vehicle Upgrade Program