Great Experience - VZ
Had a great experience recently at Manly Honda. Purchased a new Civic and the entire process went so smoothly. AJ was incredibly patient and thorough. Best car buying experience I've ever had.
Top Reviewed Specialists At This Dealership
Excellent customer service !!! - esalonso
She made my purchase as easy as it gets ! Highly recommended ! Can’t ask for a better service ...
thanks Ela !!! We love the van! Thank you !!!
CRV Review - R123
Our experience at Honda Stevens Creek was positive and professional. Our dealer was Alex and he was attentive, personable, professional and transparent. We did not feel rushed and many aspects of the vehicle were explained to us. Alex made me feel confident in my purchase.
Internet Sales Manager/Fleet Manager
Excellent experience - Bobo208
I’m very please with how I was treated at Honda of El Cerrito. Very professional firm, went out of their way to help me
Sales & Leasing Consultant
Excellent Sales Employee....... - sanfran960
Just wanted to say thank you Wayne Tarlton and Jason for their wonderful patience and understanding of what my needs where with purchasing a new 2017 Honda CRV EXL. They went out of their way to make sure I got exactly what I wanted. Thanks for everything you two where wonderful !!!!!!
Great experience - gromit
We bought a 2014 CRV (new) at the dealership, and then leased a 2017 Accord Hybrid. We worked with a salesman named Larry Silk both times. He was great. Very low pressure, turned paperwork around quickly, and was knowledgeable. I can't speak to the other sales people there, but he made what we usually dread (a trip to the dealer) into a more than tolerable experience. When it came time to haggle over price, we found the process went much faster and less painful than at other dealerships we've dealt with. We were pleased with the price both times - better than the going rates we had found on-line both times. They didn't aggressively try to upsell us on extended warranties and the like. We have thus far been happy with their service as well. And we love both cars!
Be aware after you buy your car - Pari1234
This people will help you to get your car, but be careful about post process work... they happened to transfer my car to wrong name well I get my car tiles after 3 months only to know they were transferred to wrong name and when I requested them to help me change it with DMV.. I have got no answer .... how irresponsible that is !!
I won't even give one star because of my experience.
Dest. Dealership. Ever. - Kalia Mussetter
My salesman, Kevin, and his Manager, Wes, went to enormous lengths to finance my new Honda Fit. I had some solid strengths in my overall financial profile, and some challenges: they made it work. Everyone I dealt with there was trustworthy, kept their word at every stage of the process, and was also authentically kind, friendly and polite---which is actually RARE in the car industry, and goes a LONG way in facilitating a purchase process. I had already shopped around at numerous other dealerships when I landed at Hansel Honda and had not found these qualities in any other setting. Hansel Honda folks were unique in their consistent level of great service. I have already sent friends and colleagues there, and will continue to do so. And I LOVE my Honda Fit!! It is perfect for all aspects of my life...dependable, speedy, great gas mileage (45+ highway; 39 in town), really cute/sharp, and SO spacious on the inside! This was just a great all around experience and outcome for which I am extremely grateful.
Beware of Morgan Hill Honda - American Buyer
This company is dishonest and not trust worthy at all. The sales guy added a gap that I didn't need without my permission. The Gap company has no record of me having Gap so now I'm paying extra money for something I never even have. Financing won't even return my calls.
An experience I was dreading, became fun. - Irishforever
Mohammed was fantastic! Knowledgeable, calm and very helpful. He let the car talk for itself. He realized we were serious about buying, and listened to what we wanted. He made car purchasing which I was dreading very seamless. I would definitely recommend him and your dealership to any of my friends without hesitation!
Excellent customer service - Zen
EXCELLENT ! Great service and my starter was fixed well, and other needed services. Thanks so much, Ron for your world class customer service! Much appreciated! Zen
Costco program Concord Honda - Honda lover
My entire experience at Concord Honda was excellent I bought the car under the Cosco program Chris Zacharakis was excellent No hassles it was a wonderful experience I forgot the name of the financial person but he was excellent too The Service Dept was also able to install some extras I want on my car the same day I would highly recommend concord Honda to my friends and family Dale Shelly
Worst dealership experience EVER!!! - HondaMadeMeSad
This was by far the worst experience I've ever had at a car dealership. After already test driving a Jeep, and knowing that I either wanted a wrangler or a type r, I came here to drive a civic (not necessarily the type r) so that I could make my final decision. I came to the dealership with cash in my pocket ready to purchase a new car, but was not taken seriously by any means. When I asked to take a car on a test drive I was told that I would not be able to do that until I was about to sign and buy the car. After coming from a dealership that had asked me if I wanted to drive a new hellcat just for fun I found it odd that this dealership would not even let me start up a car. After standing around the cars inside for 5 minutes and not being helped at all I knew that I would not be purchasing a car from this dealership. As I was leaving one of the employees pointed to a corner of the lot and told me that I could find more cars there. This had been the first dealership that I went to where rather that showing me what I was looking for, they sent me on a wild goose chase.
I came to this dealership because it's close to home, but after experiencing such horrible service I have no problem driving somewhere else to get my car. It seems they think just because there's money in Marin county they don't need to actually help customers.
San Leandro Honda Sales & Service - Sarah J from Oakland
I bought my 2012 Honda Odyssey from Carlos at San Leandro Honda and have found it to be a great car. I have had it serviced regularly at SL Honda and love working with Jessica. I highly recommend this dealership and in particular these people. My car has 128,000 miles on it and is still going strong.
Very rude service - yet
They come with a very high price and don't want to argue with the price. It seems there are a log of people will buy their car.
Don't bother doing business with them! HORRIBLE - clairebearz
I have to say they have HORRIBLE CUSTOMER SERVICE! Don't bother with them and go somewhere else. My experience with them was the worst! 3 weeks of leaving messages and NO ONE giving me the respect of calling me back. Alex seriously laughing in my face because I reached my patience! Don't bother with this dealership!
Excellent customer service... Alex Said salesman - Suzanne
Alex was very knowledgeable about the vehicle we purchased and it’s background. He was very professional and pleasant. Although we were preapproved with our own bank, he and the staff at Livermore Honda negotiated better financing for the vehicle with no money down! Saving us our down payment to put back in savings! We couldn’t be happier!!!
Service Department not so great - LAWMAN
Not sure what happened to Shannon Ross but she was the best service advisor there. the last service advisor clearly didn't care about me or my car. I don't appreciate being called "boss". its totally unprofessional and rude. a service advisor should have basic customer service.
Excellent servicewe - Mhernan
We are very happy with the Honda Pilot we purchased at San Francisco Honda this week. The service we received was great from this young man. He walked us through the whole process from the beginning to the end. We really liked his friendly and pleasant personality. We really recommend him.
Becky Nazari - Beckynazari
2016 Honda Civic took it three times for Tpms light on. On June 5 , 2018 took it in around noon to winter Honda for same problem. Talked to Pradeep Singh Dhillon. At first he was good went to measure tire pressure and kept telling me it’s the tire pressure so my husband talked to him over the phone and he got extremely rood and handed me the he phone and said he couldn’t deal with this guy. I felt very belittled and offended. My husband wanted it in writing that that was the problem. Then I asked to talk to the manager and he changed and came back and acted totally different. He told me to drive the car and if you the light comes back on to bring it back. So I drive the car. Within a mile the light came on Ridiculous waste of time. Then. Came back and he was trying to tell me that there will be a $160 charge. For something that is covered under warranty. I found this entire experience very unpleasant to say the least and felt like since I was a woman I was discriminated against.
Express Service Reveiw - carguy , janet123
Excellent service; Very grateful the shuttle to and from home or BART. I feel my Honda is well taken care of. Might be a little more costly, but they get it right!
Miguel Perez, was very kind and professional. - Simplyblessed
He was very helpful and explained everything clearly. Even took his time to find me a discount. Which was highly appreciated. I will definitely recommend to a friend.
Remote control busted - Einnos12
Bought a Honda accord 2010 and remote control is not working. They made us go back couple of times. Inefficent and doesn't care about their customers time.
lairs thieves - neil
Long due review . Sold me a brand new car with dent underneath so i went to complain and right away they blame me it was my fault . so here is what going to happen i will never lease another Honda from this thieves again. All i did was took the car parked over night in my yard notice the dent in the morning .
at the end of the lease i am fixing this and i will return this car and go to another dealership Toyota. i suggest anyone to read this and never do business with this thieves again
dishonest rude - Donald Trunmp
I swear to God my comments are true and not faked - Do not go to their service department! It is a LIAR! I wished I could give them a NEGATIVE -5 star!
I scheduled an oil change and tire rotation some time ago. I came back after a whole afternoon waiting to pick up my car and the tires were never ever rotated. And the face-thick-like-a-wall advisor told me that he saw the technician rotated tire - a total lie! The front wheels were dirty(because near the engine) before I came in and still the same when I picked it up- this clearly showed the tires were NEVER rotated. The "generous" advisor suggested coming back and "put my tires back"- I really admired his adamant stiffness on their mistakes! What a great liar he is! They never rotated my tires and how on earth they could put the back?
A totally dishonest store! Extremely rude people! Do not go!
I was totally ignored - olive7
I went to this dealership wanting to get information on lease options. It was early afternoon on Thursday and there weren't many customers. Unlike what I usually experience when I walk into a car dealership (sales person or someone comes up to me immediately), no one greeted me or asked me a question. The receptionist saw me but didn't say a word to me. I intentionally didn't go to her - I wanted to see how long it would take for her to help me. I walked around the showroom for several minutes to see if there was anyone who could help me, but no one came to me or even appeared to notice my presence (or they just ignored me or didn't care why I was there). I got frustrated and lost interest in talking to them or doing any business with them. So I just left the room. I then spent some time walking around outside and browsing their new cars. Again, nothing happened, no one came to me. It was just bizarre. Are they short-staffed? Clearly, not a well-managed dealership. I'm not going back there again or recommend this place to anyone.
DO NOT GO HERE - yabish99
bought my accord here, and had a ton of mechanical and electrical issues. this place is a complete joke and waste of money save your money and go someplace else.
A straight, honest, fair, car purchase experience. - grmccray
We recently purchased a 2015 Honda CRV AWD EXL from Thurston.
We had an all cash offer agreed to prior to purchase and expressed our desire to have the actual sale and pickup process as streamlined and straight forward as possible with no unnecessary credit application requirement.
Tracey Thurston himself set up a very good experience and introduced us to John Daniels who took us through the necessary paperwork as painlessly as possible and with no surprises.
Then Juan Sandoval went through every aspect of how the CRV worked and all it's features and set up the initial electronic preferences to our liking (he did an extremely thorough job and displayed an intimate understanding of the vehicle we were purchasing).
Overall, the experience was a breath of fresh air after a number of false starts and failed promises at other Honda dealerships.
Thank You Thurston Honda, we love our new CRV and appreciate the honest and fair transaction that you have provided us.
Honda of El Cerrito
Honda of Stevens Creek
Honda of Serramonte