Great Sales Experience - happyfordowner
My first experience as far as purchasing a car. I will say that at first, I was hesitant to come in to look at cars, I wanted to buy from Craigslist to keep it cheap, but made the best decision by coming in to Ford abd was greeted by Gaby. Thank you for making this easy for me.
Big Change - Mike Hart
Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.
Great Job !!!! Love the Car - watsonr27
Thank you for all your help Hazi was great. Perfect Salesperson, perfect selection, willingness to go above the call and last, able to seal deal
Pro team - Kchqmp
I recently bought a Ford F-150 and the team made my experience a very happy and satisfying one. Great team defiantly recommend it to whoever that wants to buy any type of ford
My new car - sand124
I arrived with all the specs on the new car, and the team quickly went to work and found what I wanted in the color I wanted!
Everybody from Sales to Financing are experts. - Dron Singh
I found this van I was looking online and called the dealership for test drive,,,I met Marci who showed me the van all around nd took me for a road test,,,loved it..Then Don, John and Kevin from Sales helped me every way they could to properly suit my payments nd trade-in values,,also with extended warranty nd free oil changes,,,then comes Financing,,,Mr Tony took no time helping me get over with all the paperwork necessary faster then I could imagine,,,I have bought several vehicles elsewhere but nothing compared to this dealership,,,they are the best of the bestesss out there..will recommend this Dealership to everybody who needs to purchase from their Used nd New inventory .
made diagnosis and offered repair unrelated to failure - DeepDisappointment
Had a new stereo head unit installed by 'qualified' car stereo installer. Tow/haul became stuck on after installation and installer could not find any flaw. Paid Livermore Ford $200 and they identified the flaw, in spite of informing them that it showed up after new head unit, as a failed gear shift button and offered to 'fix' the problem for ONLY $600. After detailed investigation with an ohm meter, I discovered the failure to be the integration of the tow/haul wire incorrectly during the stereo head unit installation. If Livermore Ford were a reputable outfit they would return my $200 fee for troubleshooting at which they failed utterly. They apparently have become so dependent on computer investigation that all sense of hearing the customer has been eradicated from their culture. They receive a zero for this assignment. Moreover, they took my email and, after stating plainly that I do NOT want email, sent email advertising. I am angry over this failure of respect for the custormer, read review accordingly.