Best salesman - Minipepper
I don’t have much patience for the sales process because I research before I arrive and know what I like and don’t so usually don’t enjoy the process. Mark Wilson changed that for me. He was excellent in his knowledge, his respect for what I cared about and his willingness to be flexible in how the process was conducted if that was important to me. He went above and beyond every step of the way.
Top Reviewed Specialists At This Dealership
Don't buy out-of-state from this dealership - Sarah
My new-to-me certified pre-owned MINI just arrived--shipped to Seattle from San Fran--and when I opened the door to take it for a spin I was overwhelmed by the smell of wet dog. Shame on me for not getting a third-party inspection when buying a car out of state, but I never imagined a MINI dealer would sell a car that literally stunk. It also has a noticeable sticky substance on in the back seat. I contacted them to see if they would help me with it and was told I had to pay to have the car detailed.
Never buy used vehicles from them - Skip
Purchased a nice used vehicle from them in October
After not receiving dmv reg went to DMV found out it was still registration was still in the owner who traded it in.. dealership finally got the Correct registration to me after 4 1/2 months. Would call them weekly during this problem, they would always say we have you contact info but no response. If you have concerns contact = firstname.lastname@example.org.
They helped immensely.
My overall experience was great. I was looking for a hard... - ryanoff
My overall experience was great. I was looking for a hard to find used vehicle which they had on their lot. I spoke on the phone and email from Southern California to find out more about the vehicle, then once satisfied, I flew up to purchase and drive away. They made the experience streamlined and earned my confidence.