They are very friendly. - DLA19
What I like about this dealership. Is that the facility is very clean and it seems to be organized from what I've seen. My car was done on time they are not pushy. And they give you a complimentary car. This was my first visit to a Land Rover dealership and I was impressed and I thought they were knowledgeable.
Great dealership - DawnG
This is my 2nd car purchase from Jaguar Land Rover of Bellevue. I thought my first buying experience with my Range Rover Evoque was so good that I came back to purchase another Range Rover: My 2nd experience was even better: My sales person, Zoran, was prepared and our meeting was quick and so pleasurable and easy.
I highly recommend this dealership to anyone in the market for a car
Customer Service All Time Low - Nomamesway
I arrived at Jaguar of Tacoma and was not greeted. When a rep finally approached me I was asked how they could help me but not offered a hand shake, warm welcome or even an introduction. I test drove a vehicle and still did not know the salesman’s name. When I said I’d like to look at numbers to purchase the car he finally stopped and introduced himself. Upon going over financing options he gave me 3 options and each time I agreed to one he would come back and say that it was no longer an option. I finally was offered a financing option that was available. When the salesman turned the paperwork over to the financial closer he excused himself and went home. He did not give me my keys, congratulate me on the new car, nothing. He did not explain to me the financing option nor did the financial closer. The loan they offered me has high interest, hidden fees and the overall sale price after all was said and done was 7,000 over what I thought I was paying. I had to call the financial institution my loan was thru to understand the interest and additional fees that were not explained to me at signing.
I am a relatively intelligent person and this salesman was a snake. Nothing he said or did was honest and all he cared about was getting his sale and heading out the door. The financial closer rushed the paperwork, had to fix many mistakes and the General Manager said he would fill the gas tank up for me instead of deducting a $150 elected fee.
Since when do dealerships sale cars with an empty tank?🤷🏻???