Great Dealership - Jag/RR
I have purchased 2 Range Rovers for my wife from Dario. Great experience both times! Fair and honest in all aspects of the purchase. They also service my Jag and I am also very pleased with that department.
Vehicle diagnostic - Mrosette
When I picked my vehicle up I observed some damage on the top of my Hood. I pointed this out to the Service person who brought me my car and he stated “there are no service managers on the weekend and I would need to notify someone during the work week”. I contacted my service writer the following Monday and he said he would get back with me. I’m still waiting for him to get back with me and it’s been over a month!
Poorest Customer Service of any dealership ever - CAYDAVIS
The GM here needs to retire, and his staff on both the Lexus and Land Rover side are arrogant and only want you to buy a new car. They honestly can care less about really helping anyone. The Sales Manager on the Land Rover side (Belshaw) and the Service Manager (Minshel) never EVER respond to customer requests, again only interested in more sales. What they fail to realize happens by not treating customers who have been loyal to them for years purchasing many vehicles and coming in for service is that they will lose future sales of multiple cars and lose customers because of poor reviews. Beware of this dealership as they can't be trusted to do anything but take your money and act like primadonna snobs for no reason other than overpriced hood ornaments. What a joke!