Mini-maintenance - ERINPARSONS2013
This was my 10k maintenance & I have no complaints about the service staff. They are all very professional & helpful. I did purchase the maintenance package w/my car so I plan to take it there through the term lease.
Top Reviewed Specialists At This Dealership
Best service Jeff Casey - Morledge14
Anyone driving a Mercedes needs to visit this dealership and work with Jeff Casey for all their service needs! Jeff does an outstanding job taking care of his customers and their vehicles. I highly recommend Jeff and feel very fortunate to have met him. I know I can trust him with all my service needs and would not work with anyone else..
Purchasing car - BB Rodriguez
Very pleased with Mercedes of Tacoma. Angelo in sales never pressured us to finance and gave us all of our purchase options. it can be intimidating to buy a car and everyone from customer service when we walked in to sales was very customer oriented. Highly recommend them.
Ignorant and not helpful at all - Ilona
Mercedes-Benz of Bellingham is the worst place to call/do any business!
I called them few times, left messages to make appointment for my service. They did not call me back. I even left a message w/receptionist and they still did not call me back.
MERCEDES-BENZ OF BELLINGHAM DEALER IN WASHINGTON STATE IS THE WORST PLACE TO DO ANY BUSINESS!!!
Don't even try to contact them!
Call Mercedes-Benz of Seattle instead!
They are not taking responsibility for the parts they broke - chacha
Two weeks after purchasing a used Lexus from Mercedes of Bellevue, I took it back to them to replace the front strut on the driver's side because it was found leaking. After the car was returned to me, the front brake on the driver's side started to make a loud noise when I slammed on the brake. What's more is that the wheel lock key was gone too. So I took the car back for them to check. The service advisor, Matt, admitted that the brake is making noises. He said the brake was checked, but there was nothing wrong with it.
How many of you would agree with "there is nothing wrong" when a brake is making noise? (Different from the noise when small rocks got stuck between rotors and brake pads)
I asked him "Did you actually get a new wheel lock key to take the wheel off in order to check every component in the brake system?"
He refused to answer my question, instead he kept on asking me to pick up the car from the dealership.
Brake is one of the most crucial components to keep passengers safe. I am really scared of driving the car now because I never know at what moment will the brake stop working.
Matt is putting my family and I in danger because of the malfunctioning brake, and doesn't want to take responsibility.
P.S. All four rotors and brake pads were brand new and working properly at the time of purchase, which were also verified by a local auto shop.