No effort to sell or provide clear price breakdown - used_car_shopping_for_son
We were shopping for a new vehicle of specific kind and color. They happen to sell one that we were interested in so before we attempted to ask about locating one from another dealer or potential truck shipment, we asked to itemize the price for a similar example on the lot. All we got back was a robot response of "Please let me know if you have any question's. Thanks again for the opportunity!" Then we replied again stating that we asked a clear question about detailed price quote for a cash purchase and heard nothing back. We ended up locating a dealer about 100 miles away that responded within minutes with clear price breakdown and a picture of a sticker and then a meaningful discount off the retail (totally unexpected or requested) on top of the current cash back offer. We paid same day via a wire transfer and picked up the car the same evening. Why would anyone want to buy from a Friendship where they make zero effort to be friendly with customers ready to buy by escaping to outline the price when asked. Also, $599 Proc/Doc fee is uncalled for when buying for cash with other dealers charging a more reasonable $299.
Buyer beware - pricing tricks - used_car_shopping_for_son
We were shopping for a used Hyundai and liked one example within our price range that is a few years old with relatively high miles. We asked for a an outright purchase quote and it came in as Sales Price as shown on it, plus $800 in accessories of unknown kind, $599 Proc/Doc fee, and then Tax in dollars with no percent of State/County break down. An educated person knows that any accessory or option on a used car is part of the price so it is effectively ZERO and $599 Proc/Doc fee is a total scam since the dealer has minimal to np paperwork to do but to turn a title to the owner. We kept the cool and countered by asking to explain these additional costs and heard nothing back but "what we can do for you?" that totally avoids the question. There is a dealer about 100 miles away that had a similar example for a thousand less and no price tricks so we ended up getting the car there. Why would anyone would want to be taken advantage of by this place?