Back to my GM roots - Thomas Bethem
Chriswell has been a Chevrolet landmark in Gaithersburg for ad long ad i can remember snd I'm 68. I wanted a dealership that was going to be around. The salesman i had and others i came in contact were courteous and professional and above all knowledgeable. I cant speak for maintenance since i just got. My 2018 Malibu Premiere .
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant
New Vehicle Sales Consultant firstname.lastname@example.org
So awesome! - Sferguson2
Although the process was relatively long (it was definitely my fault though. Make sure you have all your paperwork prepared & addresses matching everything lol), it was all so worth it! I loved working with everyone I needed to in the dealership, especially Ed! I can’t begin to stress how phenomenal he was! He saw what I was driving and was very adamant that I was not leaving the dealership without something new (or at least better than what I had). Him & his team did everything they could for me & I'm appreciative of it all. This dealership is a place that I would advise anyone to go to in a heartbeat! I told my dad all about their service & he will be back here soon to get a car! I love my new car!
Certified Sales Executive
Pre-owned Sales Consultant
Best Car Buying Experience for me yet - Terence
This purchase was by far the most courteous, helpful, honest, and best deal I've experienced with car buying! Mark Lawson did a fantastic job of helping me with the vehicle I was interested in purchasing. He answered all of my questions and gave me all the data I needed to make a wise decision. I highly recommend Fitzgerald Auto Mall.
Sales and Leasing Consultant
New 2018 Truck - KMac
DJ was there to answer all my questions for me. I appreciated the not having to haggling with them on price and felt that the trade-in value of my truck was fair. This is my second truck that I have bought from Jerrys in Leesburg and the staff was very nice to both me and my wife. Thanks to DJ, Brian and Rosa for the experience.
Awesome Service - Shahrear M Zaer Barkat
Barry Geis was a pleasure to work with. He has really strong ethics as a salesman and will not rest until you are absolutely happy with your purchase. He deserves a raise.
Customer Care Representative
Customer Care Sales Consultant
Great people - Dgalyon
Great people to work with. Great selection of used cars and trucks. Knowledgeable staff. If you are the market for a used car or truck go see Corey at the used car store.
David Pintzow was very helpful. He made buying our car easy. - Svs617
I purchased a used vehicle and was very happy with our experience. David Pintzow was very helpful. I would recommend criswell to others. Nice place.
New and Used Vehicle Sales email@example.com
Commercial Sales firstname.lastname@example.org
General Manager email@example.com
Awesome experience, Mas rocks! Ted customer for life!!! - ashaleeshift
I had a fantastic experience at Ted Britt Chevy. All the staff was very helpful, friendly and kind to my husband and I. Amazing customer service from all! As soon as we arrived on the lot Mas came right out to help. I told him what I was looking for and he got right to work and made my dreams come true. He went above and beyond the entire time we were in the dealership and continues to even after the purchase. I won't hesitate to recommend them to my family and friend. Ted Britt definitely has a customer for life with my family!
Completely worth the drive! - KatieBug30
Spent most of our day with Kevin Smith and it couldn’t of went better! He showed me every square inch of our new Chevy, things I wouldn’t of even known were there. He also took us on a test drive and made sure I was comfortable and confident in the Tahoe, it couldn’t of went better. He honestly knows what he’s doing and is great at it. Definitely will recommended this dealership and Kevin to family and friends. We came from Maryland on a two hour drive and it was worth every minute. I drove my new Chevy Tahoe back home with a huge smile on my face! Thank you Country Chevrolet and Kevin Smith,you’ve made a customer for life!
Awesome people - Team H
couldn't ask for a better group of people to help with buying a new vehicle. They went out of their way to give us the best deal.
STRESSFREE and PEACEFUL! - Glory
I visited the dealer just a few days ago. I can honestly say that this has been the most amazing experience I have ever experienced in my life. The gentleman that greeted us as soon as he saw us was such professional that more sales men can learn from him. He not only gave us the attention we needed without making us feel pressured to leave with a car that day- His tone of voice and the help we received was confident and allowed us to feel at ease. Never once did we feel like running away and just going somewhere else. I will continue to purchase and most of all refer everyone I know to this dealer. I cant leave without giving a shout out to "Greg McDaniel "for being the BEST SALESPERSON out there. Never lose your understanding for your customers and putting yourself in the customers shoes before your own. THANK YOU! THANK YOU! I cant wait to get my sunroof installed to LOVE my vehicle even more.
New Vehicle Purchase - Laurence
I purchased a new 2018 Equinox from Winegardner Chevy in Fort Washington, MD. A quick discussion via phone call, they had a new vehicle that matched what I wanted. I met with the sales staff, quickly negotiated a fair price and within an hour was approved for financing at a competitive rate and payment.
I recommend Winegardner Chevrolet.
I purchased a new car from Mr. Albi Sadikaj Aug. 2017. - happy customer
Mr. Sadikaj provided excellent customer service. He was very helpful in making the right decision in getting the perfect car I was looking for. I would recommend Mr. Sadikaj if you are looking to buy a new or used car, he is great! I found his customer service to be outstanding and he went above and beyond my expectations. Best Salesman at dealership.
Director of IT
Excellent customer service - Greyson's granny
My husband and I were in the market to buy a car for my son, as luck would have it we ended up at Battlefield Chevrolet. Kevin Smith went above and beyond to help us make an informed decision about our purchase. I can't say enough great things about him! He definitely has gained my families business for life. Everyone on the staff were very accommodating and welcoming. My son was a happy guy with his Cruz on his 17th birthday!
Used car purchase - Darr09
This will be the 2nd purchase with Jack Evans Chevrolet and Lauren Miller. Both times we received exceptional service from her and she made the car buying process very easy. I recommend Lauren at Jack Evans Chevrolet to whoever wants a stress free car buying experience. A+ service all around!!!!
Rex Gordon at NNC is a great salesperson and problem solver - Larry
I purchased a truck in 2013 and admired my salesperson Rex Gordon for the work he put into finishing a sale. Recently I had some issues and called Rex again and he took care of the issues.
Sales and Service - craftylady016
I have bought 2 pickups from this dealership.
The sales have always been an enjoyable experience.
That is also true about the service.
I have always been greeted by a smile and kind word when I have to go back there for something.
Truck Purchase - WS
Pete Mathews was my salesperson at Sport Chevrolet. I came in after seeing an ad online. He made the whole process quick and painless. I would recommend Pete for any automotive needs in the future.
Fast, efficient, friendly, and reasonable. - fiji
I drove in without an appointment. They had pretty much figured out the problem before I was out of the car. They had it fixed before I got totally bored with the television, and had my on my way for a reasonable price.
The ruse of luring people in to pay top dollar for trade-in - Pissed123
I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather just trade-in....i should have got up and left but I didn’t and thats my fault...but I’m glad to see the shady underbelly of this part of the automobile industry is still alive and bending Americans over and wearing them out..good job guys....keep up the good work.
Wast of time/Liars - cb9emt
Went to the dealership with intent on purchasing a vehicle. They stated they couldn't meet my terms after being there for 5 hours. Received a call 2 days later stating the deal was finalized and I could pick the vehicle up and sign the paperwork. Showed up the next day only to find out that the vehicle I wanted to purchase had been sold prior to the call stating the deal was finalized. They stated they could put me in another vehicle with the same terms, but then returned with different terms. I will never deal with this dealership again.
Customer service - Impala 2017
From sales rep to manager everyone was very helpful and understanding in what I wanted and what I was looking for it was a smooth process with no problem leaving me the customer satisfied .
They cheat to me - Jun Young Park
They cheat to me for price by destination charge twice. Advertised amount was already including destination charge but they added destination charge again in a separate line. Also they do not cooperate with my refund request. When you buy car with this dealer, be careful on details and compare to advertised price . And my tempered plate was expired, but I still haven't received my plate yet. Never use this dealer. I Do not recommend. They are not honest
I hate GM Company and their unfriendly services! - Veli Seremet
I have 2017 Chevrolet Suburban Premier and didn't like it. Their service is so bad and unfriendly. I got problem with my HDMI port. It wasn't work. They changed under the warranty. My truck was 4 days there. Now still my HDMI port is not working. They said my Amazon Fire stick or Google Chromecast is not compatible in this vehicle. That's stupid. I used those sticks 8 months without problem. If is not compatible for what should we use this HDMI port? If I can't use this xxxx, why GM putting HDMI port in this vehicle? I hate this company and I will buy FORD.
I feel betrayed - I feel violated
Nothing I was told by them was true from trade in to buying a new car. After purchasing the car found out I was overcharged thousands all around nothing I can recommend about them but their ability to give false information
Amazing Experience! - ACAmpbell514
My salesman was Derrick. He made this process a delight. Easily, the best car buying experience ever. He listened! That made the difference. Everything I asked for, he made happen.
If you’re in the market for a car, stop by Ourisman Chevrolet in Marlow Heights, MD, and ask for Derrick.
great service - fddog_98
had an oil change in and out had a perfect service rep. he had me in and out in less than an hour. highly recommend
Beware - NopeNaw
Buying a car is usually a fairly stressful situation as it is a major purchase and one you will live with on a daily basis. The thing you need the least is to be sold an inferior car or one with known mechanical issues by a dealer that could have fixed them. Laurel Autonation WILL sell you a car with multiple mechanical problems.
Fortunately for me I have a very skilled mechanic and ALWAYS have my cars inspected by him before I purchase. Regardless of the seller. After what seemed like a month of back and forth cryptic emails from several salesmen about a vehicle they finally had one on site to test drive.
I took time out of my day to come and test dive the vehicle and then took it to my mechanic the next day. Autonation Laurel had focused on detailing the car to "appear" in good condition. Upon independent inspection the car had alignment issues, severe rust behind the engine and on both axles.
On top of that they had steam cleaned the engine but upon driving it over 2 days a very large oil leak appeared but could only be seen up on a lift. My mechanic was certain that this car would NEVER be free of mechanical issues and the rust was going to make the car un repairable in the near future. But that didn't stop this dealer from trying to get top dollar for this car.
The salesman even told me "the reason we don't negotiate is because we inspect all these cars they are "Worry free". They should take that off the website.
I seriously dodged some serious headaches here and frankly I'm certain that if they would attempt to sell that car in that condition they would have fought me tooth and nail to return it. You simply cannot encounter all the problems this car would have caused in their "5 day return" period "no questions asked".
Avoid all of this.
I could never recommend a dealer this dishonest.
Website has no prices for most cars. Must call or email... - Daisy400
Website has no prices for most cars. Must call or email dealer. You email and inquire on their site and you do not get prompt responses if any response at all. While you are waiting for a response to numerous emails you have sent regarding a certain vehicle, you will receive form emails from Angie Long asking. "Am I emailing too much?, I'm here to answer any questions you have". Yet, you never get an answer to availability or price. After over a week of numerous emails to them , you will finally get an email that the vehicle is no longer there. They are constantly putting cars up for sale on their site that are not for sale, but that have been sent to auction due to Maryland's strict inspection policy. These cars remain on their site even long after they are gone. Very poor internet sales department, very poor customer service.