Easiest car buying experience I have ever had. - parsly5
This was the easiest car buying experience I have ever had. I felt no pressure and Anthony did everything to meet our needs. I would definitley recommend Anthony Vattuone and this dealership to others. We drove from TN to buy this car for our daughter because they were honest people. Great dealership.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant email@example.com
New Vehicle Sales Consultant firstname.lastname@example.org
Pre-owned Sales email@example.com
Excellent - USMAN_KHAN_143
Very cooperative staff, needs to go with appointment schedule.
Need more and accurate information regarding lenders and interest rates
Ed was really cooperative and helpful
Certified Sales Executive
Very good experience - Shanepc79
Extremely helpful and professional. Would highly recommend using his services. Easy transaction and very personal. Car was in good condition and answered all my questions with professionalism
Sales & Leasing Consultant
Sales and Leasing Consultant
Great Experience - asalcorniv
I am a quiet thinker and it often takes me months to buy a car, with several trips to multiple dealerships. Let me tell you I have found the one. I will never go to another Chevy dealer as long as I live. Jeff Croteau was our sale associate and was very no xxxxxxxx, calm and no hassle. We told him what we wanted and he made it happen. Andy Russo was the finance manager we talked to and was so knowledgeable about everything. Again, no hassle, straight talk, and no pressure. Great experience overall!
New Vehicle Sales firstname.lastname@example.org
New Vehicle Sales email@example.com
General Manager firstname.lastname@example.org
New car purchase - Haveaniceday
Stoped by dealership last minute on a Sunday evening 45 mins before closing. Found a new vehicle within 30 mins with Randy Silver. Randy, thanks again for the laughs while we looked for cars! and Robert handled the sale. I could tell that Robert knew what he was doing from the first handshake! He was very polite, knowledgeable, easy to work with and didn’t add any pressure to buy a car. I have purchased numerous vehicles over the years and have to say this was one of the easiest sale. Even though the dealership closed while I was there on a Sunday evening, they stayed after hours to take care of me. Robert Haas, I will be back to see you for my next purchase.
Customer Care Sales Consultant
Customer Care Representative
The Best Car Purchase Experience!!! - olivea1033
Glenn @ the credit center made this the quickest and most enjoyable car purchase I have ever made. He and Dave made you feel comfortable and made sure you were happy with your purchase. The process was flawless. Thank you again for a great experience.
Great people - Dgalyon
Great people to work with. Great selection of used cars and trucks. Knowledgeable staff. If you are the market for a used car or truck go see Corey at the used car store.
Pre-Owned Sales Consultant
New Vehicle Purchase - Laurence
I purchased a new 2018 Equinox from Winegardner Chevy in Fort Washington, MD. A quick discussion via phone call, they had a new vehicle that matched what I wanted. I met with the sales staff, quickly negotiated a fair price and within an hour was approved for financing at a competitive rate and payment.
I recommend Winegardner Chevrolet.
Real Professional Buying Experience - Mike C
Joel Piller, Anuj Bharadwaj, Francis Mendiola and Guy Eberhart all worked very well to see that my needs were met with an honest trade allowance and competive deal on a sweet 2018 Chevrolet Impala Premier. No tricks or hidden fees were employed during the process and they saw that I was in and out in a timely fashion. I will continue to send all friends and family to this top notch dealership going forward.
No Hassles! No Frills! - Ms Thompson
Howard Embden was very knowledgeable about all the Mitsubishi products he gave me exactly what I needed to make the best decision. Initially I came there to buy an Outlander but my eyes caught the new Mitsubishi Eclipse Cross and it won me over the transaction was seamless thank you Howard for everything
Mitsubishi Senior Sales Associate
Mitsubishi Sales Associate
I purchased a new car from Mr. Albi Sadikaj Aug. 2017. - happy customer
Mr. Sadikaj provided excellent customer service. He was very helpful in making the right decision in getting the perfect car I was looking for. I would recommend Mr. Sadikaj if you are looking to buy a new or used car, he is great! I found his customer service to be outstanding and he went above and beyond my expectations. Best Salesman at dealership.
Director of IT
Excellent customer service - Greyson's granny
My husband and I were in the market to buy a car for my son, as luck would have it we ended up at Battlefield Chevrolet. Kevin Smith went above and beyond to help us make an informed decision about our purchase. I can't say enough great things about him! He definitely has gained my families business for life. Everyone on the staff were very accommodating and welcoming. My son was a happy guy with his Cruz on his 17th birthday!
Used car purchase - Darr09
This will be the 2nd purchase with Jack Evans Chevrolet and Lauren Miller. Both times we received exceptional service from her and she made the car buying process very easy. I recommend Lauren at Jack Evans Chevrolet to whoever wants a stress free car buying experience. A+ service all around!!!!
Rex Gordon at NNC is a great salesperson and problem solver - Larry
I purchased a truck in 2013 and admired my salesperson Rex Gordon for the work he put into finishing a sale. Recently I had some issues and called Rex again and he took care of the issues.
Sales and Service - craftylady016
I have bought 2 pickups from this dealership.
The sales have always been an enjoyable experience.
That is also true about the service.
I have always been greeted by a smile and kind word when I have to go back there for something.
Amazing Service all around!!! - Scott
Fantastic service from salesman and entire team! Highly recommend giving this dealership a chance!!! Please ask for DJ when visiting, he's great to work with!
Fast, efficient, friendly, and reasonable. - fiji
I drove in without an appointment. They had pretty much figured out the problem before I was out of the car. They had it fixed before I got totally bored with the television, and had my on my way for a reasonable price.
Cares About Customer - anneb
From the time we sat in our chairs Hakeem showed us that he cared for us, He got us what we wanted a nice Malibu without arm twisting, He is friendly and cares for his customers, I would recommend him highly to any one shopping for a car, You will not be disappointed,
B and A
The ruse of luring people in to pay top dollar for trade-in - Pissed123
I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather just trade-in....i should have got up and left but I didn’t and thats my fault...but I’m glad to see the shady underbelly of this part of the automobile industry is still alive and bending Americans over and wearing them out..good job guys....keep up the good work.
New car - Nakia
Very quick process for buying a new car. Ron was excellent to work with! He was very knowledgeable and answered all of my questions. Once the process was complete he took the time to explain all the features on the car for me.
Outstanding experience - JamesJames
By far, the best new vehicle buying experience in my lifetime. The dealership was nice. The vehicle we purchased was a good product. But, the outstanding experience was primarily the result of our sales consultant, Erick Scott. He was outstanding! He treated us exceptionally well throughout the process. Businesslike and very good at his job, but more important, genuine. You can tell, a person of character. I need to acknowledge Erick's immediate supervisor, Ken Richardson, as well. Ken immediately gained my respect. His demeanor and authenticity were refreshing. Finally, our interaction with Nathan Hathaway was excellent too. /s/ James James
Great customer service - Sandra
Wardell Mitchell’s Was our salesman. He was friendly and kind. He answered all of our questions we had on our new Chevy Traverse. I would definitely recommend this dealership!
Awful - Had my car for 11 days and would not return calls - NoMoreChevys
If I could give 0 stars I would. I dropped my 2013 Chevy Cruze with 79k miles off on Monday 5/12 and was told the the repairs (a transmission replacement - WRONG diagnosis btw) would be done by Friday 5/18. When I did not receive a call on Friday I called in to get an update. I did not receive a call back. I called again on Monday 5/28 and was told my account rep would call me back but was unavailable. On Wed 5/23 the loaner got hit in the parking lot and I called again (to inform them and get an update), finally talked to a service receptionist (probably since it involved their car since they obviously care nothing for their customers) who told me that NOTHING had been done to my car and that there seemed to be new recommendations. He told me he would have to talk to an actual technician and call me the next day. No less than 5min later I get a call back from another receptionist who tells me my car has no transmission issues. But they THINK it needs a new coil pack, spark plugs, and fuel/air induction. They gave me an estimate for $1.2k. I picked up my car the next day. Took it to another mechanic who immediately diagnosed it with needing the coil pack +/- the induction. Which took less that 5min to fix and cost less than $200. Oh and my spark plugs look great and my transmission is fine.
These people do not care about you, your time, or your car. They only wanted money and literally threw a bunch of "fixes" at me without even bothering to find the problem. I had called multiple times regarding the misfires in the weeks prior to it getting more frequent and was told that there was nothing they could do since the check engine light was not coming on so it wouldn't be throwing codes. Oh and the Cruze has 1 connected coil pack instead of separate coils. So since only one cylinder was misfiring THE LIGHT WONT COME ON.
They call themselves "technicians" yet cant even make a simple deduction without codes which may or may not show up. And they even drove it and STILL misdiagnosed it.
Honestly I wouldn't even be upset if it was just a misdiagnosis. Mistakes happen. I am upset I was never once updated. And they couldn't even be bothered to return my calls. They had my car for 12 days. 11 of which they could have called me but could not be bothered.
I had used the service department 2x prior to this visit. I had always dropped my car off both times and gotten a loaner vehicle. The repairs seemed to take longer then they should but I got the loaner and the service technician had kept me up to date on what was going on. Most of it was covered under warranty but I now wonder how much of that actually needed to be done.
STAY FAR AWAY if you value your car your time and your money.
Awful - one star rating is too high - jules323ci
I purchased a used BMW from this dealership. I was promised and given a pink "WE OWE" you document for a 2nd key. A month later they said it was "mailed out". They claim that it was lost by the USPS. KOONS did not have a tracking number since it was not shipped by FedEX , UPS, or certified mail so I would have to sign for it. Now I have to pay out of pocket for a 2nd key that I was promised.
I've had the car for less than 30 days and driven it for roughly 500 miles and had AC issues. I took it to a real legitimate dealership for repairs it will cost $1,400++ for parts and labor. I reached out to KOONS management which didn't reply right away. They dragged their feet hoping the problem would go away. When they did reply, they would NOT honor their 30 Day Used car warranty. They will argue and put blame on others just to get out of being held liable for any damages. I'm not sure why they even have paper work such as warranties and '"we owe" you documents since KOONS does NOT honor any of these. I warn any potential customers to stay away. They are NOT a customer first focused dealership. I will never do business with this group ever again and I will pass the word, to anyone looking for a vehicle. DON'T BUY KOONS!
Don't buy from them - Tim
Got my truck from them and less than a day later both my 02sensors lights come on and they want fix it they told me i would half to fix it even though the lights came on a day after I got if I was you DON'T BUY FROM THEM
Antonio was fantastic i give him 5 stars!!!! - firemom1989
Antonio is fantastic I give him 5 stars!!! because of him I will come back to Ourisman of bowie for future purchases!!! Justin was great also....Thank you guys again I love My TRAX
Patricia Bell of Bowie
great service - fddog_98
had an oil change in and out had a perfect service rep. he had me in and out in less than an hour. highly recommend
Worse customer service and poor management in service - Cargirl
I came in for a oil change and was helped by Jenese. She was very knowledgeable and friendly. She explained services that were recommended but when I checked my GM handbook for my recommendations none of the stuff was there. I asked the advisor why she recommend things for my car that GM does not require and she was honest and explained that are are purely preventive maintenance items offered by autonation. While I appreciate her honesty I still do not understand why at 88.000 miles I need a alignment my brake fluid flushed fuel system service transmission flush and some kind of oil additive. GM doesn’t even recommend changing spark plugs until 100,000. But that’s not the worse part while there I encountered and overheard a heated conversation between some of the employees. I learned later that the other lady advisor Nia who has a very foul mouth and bad attitude problem was yelling at a light skinned gentleman. She cursed him out so bad and loud that I heard it I. The waiting room. I went to check and see if everything was alright just to find the service manager Derek Kline standing right there saying nothing at all. Can you believe he did nothing and this isn’t the first time this has happened. This place is childish. When talking to the manager about this he seem to dismiss my concerns. Not only did that leave a bad taste in my mouth about these guys but the technician left the old oil in my car and put new oil in. My car began to act funny when I drove it so I had my husband look at it and he drained three big containers of oil out the car and the car was still full of oil. I took my car back the next day and Jenese came right out and helped me. She later confirmed my suspicions and had my car cleaned also. Although Jenese was great I will never take my car back there. I’ve never been to a place where the manager looks you in your face smiles and tells you that the technician couldn’t have done that.
Website has no prices for most cars. Must call or email... - Daisy400
Website has no prices for most cars. Must call or email dealer. You email and inquire on their site and you do not get prompt responses if any response at all. While you are waiting for a response to numerous emails you have sent regarding a certain vehicle, you will receive form emails from Angie Long asking. "Am I emailing too much?, I'm here to answer any questions you have". Yet, you never get an answer to availability or price. After over a week of numerous emails to them , you will finally get an email that the vehicle is no longer there. They are constantly putting cars up for sale on their site that are not for sale, but that have been sent to auction due to Maryland's strict inspection policy. These cars remain on their site even long after they are gone. Very poor internet sales department, very poor customer service.
New Car Manager
Bomnin Chevrolet Manassas