AMAZING Customer Service! Isaiah Townsend III - Michael GelberWeaver
My wife and I walked into Sheehy INFINITI of Chantilly on a Sunday afternoon looking for the best option we could find. We had already been to 4 other dealerships that day. So, we did not have high hopes. Isaiah Townsend III greeted us as we walked in the front door. Isaiah Townsend III was able to show use the cars we were looking for and expertly provided pros and cons to all of our choices. Right from the start we new we wanted to purchase a car from him, we just needed to find the right one. Isaiah Townsend III went so far above what we had come to expect from our previous car purchasing experiences! He set the bar for customer service, I would without a doubt purchase a car from him in the future. He fount my wife the car of her dreams! Absolutely the best purchasing experience we both had ever had.
Top Reviewed Specialists At This Dealership
Outstanding service Johnathon Delacruz Garcia - LXYLDY
I first want to commend Johnathon Delacruz Garcia a sales representative at Jim Coleman Infinity for his outstanding customer service. He offered every car buying accommodation available including providing the car I was interested in, more than once, quickly, conveniently while I was actively shopping. Since it was a preowned car I discussed a couple of minor concerns regarding the car and when I returned the issues were resolved. There was absolutely no sales pressure from him. He answered all my questions and also demonstrated some of the cars new technological features. Johnathon went above and beyond just selling the car to me. At the conclusion of the sale, Johnathon figured a way for me to get the car home that same day and not wait through the weekend before delivery. Good job Johnathon, thank you so much! You're not just a salesman but a kind human being! I would definitely recommend Johnathon Delacruz Garcia and the Jim Coleman Infiniti dealership.
Internet Sales Manager
Outstanding Sales and Finace! - bphoffa@
Richard Slater and Anton Mursin worked well in getting me the car and deal that I wanted. The General Manager was also helpful in offering the best deal for my new Q50!
Best Dealer period - Cheddyg12
After talking to multiple Infiniti dealerships in and out of state, we finally found Passport infiniti. They were so much better than any of the previou dealerships. We were able to get a deal done so fast. They were honest and to the point. Our sales person was Jayda Lin. She was awesome. She answered all of our questions and took care of everything. I would highly recommend this dealer to anyone interested in getting an Infiniti car. We will be coming back here for sure.