Bought a car I wanted with no hassle - Vw333
Overall the people I interacted with were friendly, helpful, and knowledgeable. I found a specific car that I liked on the lot, met Ian, and after checking out the car and test driving it, worked with him to figure out the best way to replace my current car with the one on the lot.
Top Reviewed Specialists At This Dealership
Very quick and knowledgeable - RichmondCounty
Understood what I needed and got me in and out very quick. Clean dealership. Would highly recommend this dealership. Nice waiting room area and friendly staff.
The Best Dealership - C.G.
This was by far the best dealership I have purchased a car from. Chevist went above and beyond to keep me with the limits of my payments and interest rate for my loan and got his manager involved to work with me as well. I really appreciate the great customer service and not pressuring me into anything I would later regret. I absolutely love my new car! Send your family and friends here you wont regret it!
Another Great Experience - KSly
I have now leased and purchased several vehicles for myself and my family with Sheehy for over 15 years and through Willy for 10 of those years. Willy and the Sheehy team have always made it as fair and painless as possible -- and treat me like the long-standing and loyal Ford and Sheehy customer that I am. Willy always goes the extra mile for me to make sure I get the best deal, which is always greatly appreciated and greatly valued. I recommend highly working with Willy -- you won't regret it!
Sales Tumbs Up Service Thumbs Down - 3Sons2Dogs
Brian Orlove is fantastic! He will help you get the best deal and calls after the sale to make sure you are happy. He and his team aim to please and they do. Billy Mensh, my salesman is terrific. He answers every question and sometimes more than once. Class guy!
The flip side is the service department. Lot's of attitude. They are very busy. And that's great. But are they too busy to be courteous, accommodating or fix it right the first time. My experience has unfortunately been negative. I did complain to Carol who is the customer coordinator. She is great as she is part of Orlove's team. But I made an appointment with a different Ford Dealership to bring my car in for service.
excellent - stagger1
I would like to thank all involved in my recent purchase of a ford f150. My dealings with Donnell Chris , Matt & co. all paper work people have made my day. My sincere thanks to you folks
Regards Tom Higdon jr
Great experience - Alvaro avila
I worked with Uris and he did a great job. I recommend everyone to buy with him. I plan on sending all my friends and family
Great Experience - anon23
Traded in our 2014 Dodge Durango for a 2016 Ford Explorer in November 2017. Super happy with how smooth the entire process was. Now I regularly maintain our vehicle with the service department who is always so helpful.
Service Dept. prices are very expensive but they play... - cgapr11
Service Dept. prices are very expensive but they play games with the prices. If you decline the price then they will act like they are working out a deal for you and slowly attempt to lower the price. If you constantly play games like that, you are not to be trusted.
It was a pleasant experience - dwest4127
We purchased the exact car for the exact price that we wanted without pressure from any one. They did not play any games with our financing and we were out in about an hour. We will buy another car from this dealer in the future.