Daniel Schumm Great to deal with - Volvodude
I have not yet bought a Volvo, but I have been in email contact with Mr D. Schumm and he has been very pleasant to deal with, always answering my questions promptly, even on his days off. I can assure you this has not the case with other salesman from other dealers, I am amazed how some can even call themselves salesman! Has been great dealing with Mr Schumm and I highly recommend you reach out to him.
Top Reviewed Specialists At This Dealership
Better than the day before - CurlyCrew
I had a great pickup, unfortunately a bit tarnished by the previous days encounter for dropping off prior to the appointment. Today, Ben and Ali were super so I don't know if things were just off on Thursday but I hope to never experience the disappointment from the previous day.
Stellar Car Buying Experience!! - CDatri
This was hands down the easiest, most fun, genuine, honest and relaxed car buying experience in the history of ever! Kate was amazing - she knew what we were looking for, gave us our options and did everything possible to make this an incredible transaction. After we purchased the car, Kate didn't rush us out the door. She sat in the car with us, hooked up our Bluetooth and was super knowledgeable about how to use all the features of the vehicle. We can honestly say this was a super refreshing experience. I can't recommend Kate enough! We are new, and now lifelong, customers of Kate and Sheehy!
Very good service. I have always drove away very pleased wit - Faye1946
My service rep , Mike is very helpful and knowledgeable, I can always depend on him recommending the appropriate service needed. Thank God for East West
Do not come here - esoucitraps
I brought my truck in to replace the dead instrument cluster. They fixed it... But it took 3 days for them to even look at it when I had an appointment the first day. When i got it back the glove box was broken, and two box cutter blades were left in two different parts of the cab. I had a 5yo and dogs in it the next day. Take it back for a second chance to fix the brakes and glove box that they broke. I call, get a quote, make an appointment. They say it'll be done in under 2 hours. I drop it off, and 2 hours later they call to tell me it'll cost more than double what I was quoted, and it would take another 2 hours. I'm not interested in being taken advantage of. Also, they didn't fix the glove box. The original price quoted was already high, but the second was astronomical. DO NOT COME HERE.
Extremely professional team. - Terps
Abdul was great. He is extremely knowledgeable of the vehicles and does a great job explaining how all the features work. Any time I had a question he made sure I got an answer. It was a pleasure dealing with him. Matt was very professional in finance. When I had an issue with a new vehicle Mr. Britt jumped in and made sure I was pleased with my purchase. Overall very pleasant experience dealing with Ted Britt Ford. Great team.
Best sales man - Daniel
I had a very good help from my friend uris, he helped me with all i needed and provide enough information to make a decision. Glad to give all stars
Loved my experience, Liam Murphy is great! - Jenniferm78
I was in a bad spot and had been convinced by another dealership I had one option - to pay more each month for a car I didnt like. As I went to go unhappily accept the car, I decided to stop by Lexington park Ford and am so happy I did! I worked with Liam and he was great. He was knowledgable and also very considerate. He seemed very concerned about me and my happiness in the whole process, from how ling it takes and making sure I saw every car I wanted to see. He offered me options that another dealership did not do. I fully intended on buying a new Focus, but I turned around and saw a 2013 VW Jetta GLI. Liam could tell as soon as I saw it that I was in love and he took me for a test drive. I told him before we left the lot I wanted it. He worked with the Sales Manager and Dan the Business Manager and they got me in the car I wanted! I never felt pressured or boxed in. Very happy!
Service Dept. prices are very expensive but they play... - cgapr11
Service Dept. prices are very expensive but they play games with the prices. If you decline the price then they will act like they are working out a deal for you and slowly attempt to lower the price. If you constantly play games like that, you are not to be trusted.
It was a pleasant experience - dwest4127
We purchased the exact car for the exact price that we wanted without pressure from any one. They did not play any games with our financing and we were out in about an hour. We will buy another car from this dealer in the future.