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AutoNation Ford Memphis

Memphis, TN

4.3
514 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 514 reviews

May 27, 2024

Heather listened to the problems of the car and then gave me an estimated time for diagnostics, parts, and a resolution. I was happy when she contacted me the next day with what was needed and it only took More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
May 28, 2024 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 18, 2024

We had a great experience with Jeremy. He made the process really smooth and enjoyable. Love my new car More

by Chelsey dixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Shell
May 20, 2024 -

AutoNation Ford Memphis responded

We are pleased to hear you had such a positive experience with us, Chelsey! If you ever need help, just give us a call. Happy motoring!

May 16, 2024

I purchased my new vehicle here and I absolutely love it. Sydney made the entire process seemless. He had me in an out of the dealership in a flash. More

by mike
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sidney Wallace
May 19, 2024 -

AutoNation Ford Memphis responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Great service and staff at least from the technician that work on my car !! Thanks More

by carloushm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 19, 2024 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 23, 2024

Auto nation was a great experience in car buying I appreciate Tony gray and Jeremy for helping me in this process very greatfull. Thank you.... More

by olivertiffany83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy S and Tony Gray
Mar 26, 2024 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2024

I had a recent service issue and had to have a battery replacement. Two weeks later, the vehicle's battery died and had to be jump started. Two days prior the auto start/stop feature stopped working. S More

by MisterGofSouthaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather and Sidney
Mar 12, 2024 -

AutoNation Ford Memphis responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 05, 2024

The buying process was so smooth and very simple. I purchased a vehicle from another AutoNation in New York. The transportation plan was problematic to say the least. Communication about my vehicle w More

by T. Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sidney Wallace, Abdul (General Manager)
Mar 08, 2024 -

AutoNation Ford Memphis responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1259 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 09, 2024

The communication could have been a lot better, but it got better towards the end of the repair. The factory recall has been completed, and another issue is being fixed (caused by the prior owner of the More

by MisterGofSouthaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather and John
February 01, 2024

I have bought many work vehicles from Autonation over the years and they always do a great job getting me on the road! Norm Gilbert is a fantastic sales rep! I love that I can make the deal without any has More

by N. Roberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Gilbert
Feb 02, 2024 -

AutoNation Ford Memphis responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 02, 2024

The dealer ship was awesome to deal with and my dealer was great with help on every question I had for him More

by redsrzr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 05, 2024 -

AutoNation Ford Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!