This is the worst dealership experience in my experience of car buying. Do not patronize BMW of Mt Kisco. Find another BMW in your zip code. If you absolutely must, Do not work with Jeff Massicott (sales man). This dealership has no sense of urgency, they lack proper communication and they relate with customers unprofessionally. I Spent over 10 hours in the dealership, A police officer had to get involved to mediate the situation for them to attend to me because I left the dealership out of extreme frustration and tired of run-around I was getting.
I purchased and picked up my vehicle Jul 27, and till today Aug 29 vehicle is still not registered. When I complained about BMW Mt Kisco to BMW of North America and BBB, The dealership then called and told me I had a tax block. No one called to inform me about this initially. Instead I had to complain before I was told. I spoke to the state office who has since removed the tax block which was over 2 weeks ago and I have informed BMW of Mt Kisco of this. Still here i am with the vehicle still not registered and with an expired temporary plate on it.
Please save yourself the headache and go to another BMW Dealer do not buy from BMW Mt Kisco!!