Friendly, professional, knowledgeable yet personal sales and financing staff. Nancy, the sales staff on the lot immediately helped me. Had husband, John search for the exact make model and year and found the car of my dreams in minutes. I waited 40 years for this specific car and they hired a driver and made it happen nearly overnight. My husband and I are now the extremely proud owners of a 2014 Black Ford Mustang convertible. There was the slightest ding in the driver's doorwell and they immediately had it touched up. Financing with Josh was delightfully efficient and quick. He explained several options, actually dumbed it down for me, very well without my feeling out of the loop. One less thing on my bucket list and all the staff at Dokmo seem genuinely thrilled for us! We really feel grateful to all of them for making this a hugely enjoyable experience!