I bought a Jeep Compass from here in January. - darianmartin5
I bought a Jeep Compass from here in January. There was an electronic issue with the car when I initially got it, which the staff here said would be a small fix and they offered to take care of it, but I decided to take it to a dealer closer to where I lived at the time. There was a misunderstanding on my end, because the other dealer said this was a big issue, and I left a really negative review of Herb Chambers in February. The people at Herb Chambers reached out right away and they were very understanding, professional, and most importantly they were nice despite the review that I left (which wasn't nice at all). Evison Tili was very gracious and talked through everything with me and he continued to check in until everything was in order. Talisa helped coordinate the maintenance check on my car to make sure everything was working properly and, even though I arrived shortly after the service department closed, she was able to get me the car that day. I haven't had any issues with my car since and I made the mistake of not leaving my car with the staff at Herb Chambers when they offered. This is a staff that I trust with my car. If I lived closer, I would probably have all my maintenance and service done here.
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