We hope you and your families are doing well during this very challenging time. We wanted to let you know that not only are our service departments open, but the sales departments are now fully re-open, with some restrictions, per the Governor's updated orders for retail businesses.
How Prime has properly prepared for our guests:
In keeping with the Guidelines outlined by the State, we have modified our business hours and operating policies for your continued safety and increased convenience. This includes the use of face masks and other personal protective equipment as appropriate, and the ongoing sanitization processes for the dealership and all vehicles.
As for our showrooms, we will be open for both appointments and walk-ins, but staying safely within the maximum permitted occupancy levels (8 persons per 1,000 sq. feet of accessible indoor space or 40% of the store's permitted occupancy as documented on the occupancy permit). If you prefer to shop remotely, we continue to offer touchless vehicle demonstrations, appraisals, and deliveries.
In order to maintain social distancing practices to keep our valued customers and associates safe, we are dividing our teams whereby some will be working in the store and others remotely. This ensures we keep everyone as safe as possible, while allowing us to serve you in a timely manner.
Should your vehicle need maintenance, repairs or recalls, you can continue to bring it to the service department, or, if more convenient, please take advantage of our Prime Pickup & Delivery service.
How you can properly prepare for a safe visit:
For your protection and the protection of our associates and other guests, please observe these guidelines published by the state of Massachusetts and the CDC:
Please refrain from visiting if you exhibit any of the symptoms as noted by the CDC. Symptoms include: cough, shortness of breath or difficulty breathing, or at least two of these symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell.
Maintain physical distance between other customers and Prime associates. Stay at least 6 feet (about 2 arms' length) from other people.
Limit who you bring into the dealership, particularly children.
Face coverings are now required as part of a visit. If you do not have a covering available, the dealership will provide a mask to you.
If we can help you in any way, please don't hesitate to reach out to any of our stores. Our General Managers and their sales and service teams are standing by.
Region Vice President
Region Vice President
Prime Honda 128 in Reading is Proud to Serve Drivers from Reading, Medford, Boston, Peabody and Beyond.
At Prime Honda 128, we like to think of ourselves as more than just a place to get a great deal on Honda vehicles. We're a place where drivers from all over Reading, Medford, Boston, and Peabody can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Honda service, we always put the customer first.
Committed to Serving Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Burlington area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Honda car, truck, and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof. You'll never have to look elsewhere for your automotive needs again.
Visit Our Team at Prime Honda 128 Near Reading, Medford, Boston and Peabody To Get Started
When you stop by our showroom in Burlington, you'll get to speak with our team of professionals who are ready to guide you through every aspect of buying or owning a Honda model. Now that you know everything that we can do for you near Reading, Medford, Boston, and Peabody, come in and speak with us about what you need for your Honda CR-V, Civic, HR-V, Pilot, and Accord.