Cadillac of Arlington

Call to make service appointment on May 28. Told to bring vehicle in June 1. On June 1 I was told car could not be looked at for at least 48 hours. Have to wonder why it took so long since I ha Told to bring vehicle in June 1. On June 1 I was told car could not be looked at for at least 48 hours. Have to wonder why it took so long since I had already waited five days just to get the appointment. Transportation home was provided since they do not have any loaner vehicles. Service was completed and vehicle ready for pick up on June 7. I’m picking up a vehicle I realize that the gas tank was almost completely empty; that was not the way I brought it in. Luckily there was A gas station right across the street from the dealership. On my drive home I realized that my systems were not working correctly. I had no radio, I could not open up the glove box and I have a service light on my dash stating another system needed to be looked at. Not exactly what I was hoping to see on pick up. However, I will say that all of the service work that was scheduled to be completed was completed in an excellent manner. I realize that things are in very short supply right now including labor! I am bringing my car back to the dealership to have the remaining items worked on and repaired. More

I will definitely be back to visit customer service was awesome I really appreciate everything you guys have done awesome I really appreciate everything you guys have done More

There's no other like this dealership satisfaction was done toward everything that I came there for. I will recommend someone to you all with honors. Thanks tou you all for helping me to achieve the beaut done toward everything that I came there for. I will recommend someone to you all with honors. Thanks tou you all for helping me to achieve the beautiful automobile that my heart has always desired. More

Ivan allways provide above and beyond customer service. Every opportunity he has assist me has been a pleasure.. thanks for making my business count and meaningful Every opportunity he has assist me has been a pleasure.. thanks for making my business count and meaningful More

When I bring my car in for service they are always professional and efficient and I love that. professional and efficient and I love that. More

Prompt service clear information and friendly staff excellent work from setting my appointment to picking up my car. All went smoothly I’m happy with the work done. excellent work from setting my appointment to picking up my car. All went smoothly I’m happy with the work done. More

Always great service at this location. Staff is friendly with good customer service all the time. Staff is friendly with good customer service all the time. More

Friendly, patient, knowledgeable, prompt, accommodating service. They have proven to be trustworthy and honest. I will go back. service. They have proven to be trustworthy and honest. I will go back. More

The service was fast and friendly. I had to reschedule and the Response was great. I was able to get in and out in a very reasonable time. I had to reschedule and the Response was great. I was able to get in and out in a very reasonable time. More

I scheduled my service online without any problems. Upon arrival, sales person was very professional and knowledgeable. I highly recommend Cadillac of Arlington. Upon arrival, sales person was very professional and knowledgeable. I highly recommend Cadillac of Arlington. More