
Cadillac of Arlington
Arlington, TX
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Call to make service appointment on May 28. Told to bring vehicle in June 1. On June 1 I was told car could not be looked at for at least 48 hours. Have to wonder why it took so long since I ha Told to bring vehicle in June 1. On June 1 I was told car could not be looked at for at least 48 hours. Have to wonder why it took so long since I had already waited five days just to get the appointment. Transportation home was provided since they do not have any loaner vehicles. Service was completed and vehicle ready for pick up on June 7. I’m picking up a vehicle I realize that the gas tank was almost completely empty; that was not the way I brought it in. Luckily there was A gas station right across the street from the dealership. On my drive home I realized that my systems were not working correctly. I had no radio, I could not open up the glove box and I have a service light on my dash stating another system needed to be looked at. Not exactly what I was hoping to see on pick up. However, I will say that all of the service work that was scheduled to be completed was completed in an excellent manner. I realize that things are in very short supply right now including labor! I am bringing my car back to the dealership to have the remaining items worked on and repaired. More
There's no other like this dealership satisfaction was done toward everything that I came there for. I will recommend someone to you all with honors. Thanks tou you all for helping me to achieve the beaut done toward everything that I came there for. I will recommend someone to you all with honors. Thanks tou you all for helping me to achieve the beautiful automobile that my heart has always desired. More
Ivan allways provide above and beyond customer service. Every opportunity he has assist me has been a pleasure.. thanks for making my business count and meaningful Every opportunity he has assist me has been a pleasure.. thanks for making my business count and meaningful More
Prompt service clear information and friendly staff excellent work from setting my appointment to picking up my car. All went smoothly I’m happy with the work done. excellent work from setting my appointment to picking up my car. All went smoothly I’m happy with the work done. More
The service was fast and friendly. I had to reschedule and the Response was great. I was able to get in and out in a very reasonable time. I had to reschedule and the Response was great. I was able to get in and out in a very reasonable time. More
I scheduled my service online without any problems. Upon arrival, sales person was very professional and knowledgeable. I highly recommend Cadillac of Arlington. Upon arrival, sales person was very professional and knowledgeable. I highly recommend Cadillac of Arlington. More