This is my second visit to Kelly Nissan I bought my car here and took it in for 10k service. Everything was explained thoroughly and it was finished before promised.
Employees Worked With
"Car repaired on a Saturday afternoon."
- Versa owner
11:00 a.m. Saturday a strut spring broke on my Nissan Versa. I called Kelly Nissan about noon hoping they had the spring.
When I called parts department. I was told this part may be under a recall.
I then spoke with Gladys in service.
She confirmed it was under a recall.
She said there was a mechanic on duty and possibly be able to repair the car that afternoon.
I dropped the car off a little after 2:00.
Gladys called a little after 4:00 to say repairs were completed.
I was very happy with the service and and how quickly repairs were made.
"Superior customer service."
Mounir went way above and beyond throughout the negotiating, accommodations , financing and delivery of the car I purchased . A very knowledgeable salesperson with a passion to service his customer like VIPS!.