This is an amazing dealership in every respect. - JKH
This is an amazing dealership in every respect. I purchased from Bozard because they offered a competitive price for the new Lincoln Navigator. But, Bozard really does more than offer a fair price. They are good, trustworthy people who really care about customers having a positive experience.
We live in Tennessee. So, buying from a dealership in another state involves some trust and legwork -- particularly if you ship the car. That's where Bozard excels. They have a well-organized process for handling everything (even your out of state registration) and making it hassle free. The car was shipped to me and arrived promptly without damage. They even included a nice giftbox with wine and wine glasses in the backseat. Throughout the process, Bozard actively coordinated with me to make sure I understood the technology in the vehicle and was happy with the purchase. Moreover, when I had a post-sale issue with one of the technical features in the vehicle, they took initiative to resolve it to my satisfaction.
I have dealt with many car dealerships over the years and bought other luxury brands. This is not your average dealership. So, if you are reading this review and wondering whether to buy from Bozard, go for it. You are in good hands. Highly recommend Jack Michie and Thom Workman at their sales dept.
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